Reviews of Hotel Aqueronte 3 stars
Carretera Federal México-Cuautla No.20 B, Las Palmas Hacienda, 56535 Ixtapaluca, Mexico
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Reviewed: 24 December 2024 · Stayed in December 2024
Verified reviewLocation
It was dirty . I got the Jacuzzi room could not us it because the tub was disgusting.....hair and all!!
Thank you for sharing your feedback with us. We are glad to hear that you found the location convenient, but we deeply regret the cleanliness issues you encountered. We sincerely apologize for the state of the jacuzzi and assure you that this does not align with our standards of hygiene and service. We are already addressing this matter with our housekeeping team to ensure it does not happen again. Your comments are invaluable in helping us improve, and we hope you will consider giving us another opportunity to provide you with a better experience in the future.
Thank you for sharing your feedback with us. We are glad to hear that you found the location convenient, but we deeply regret the cleanliness issues you encountered. We sincerely apologize for the state of the jacuzzi and assure you that t… Show more
Reviewed: 4 October 2023 · Stayed in October 2023
Verified reviewNo breakfast
Payment was at the hotel which wasn’t explained at booking
Reviewed: 5 November 2022 · Stayed in November 2022
Verified review