Rancho San Martin Carretera Cancun-Tulum Km. 256, 77750 Akumal, Mexico
#1 of 62 hotels in Akumal
Guests' ChoiceBased on 77 hotel reviews
9.7Cleanliness
9.8
Comfort
9.8
Location
9.3
Facilities
9.8
Staff
10.0
Value for money
9.6
Free WiFi
7.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 August 2025
Jaroslav
SlovakiaStaff, breakfast, pool.
Stayed in July 2025
Reviewed: 21 May 2025
Tanya
United KingdomNothing. It was perfect
What an incredible honour to stay in this beautiful hotel - it was more like staying with friends. It was so peaceful, serene, impressive and special. The family made us feel so at home. Nothing was a bother. The food was delicious and we felt immediately at home, to enjoy the space as if it were ours for the duration of our stay. I'd love to return one day and stay for longer.
Stayed in May 2025
Reviewed: 6 May 2025
Bart
NetherlandsThis was paradise! We loved staying in this beautiful place and felt really welcome because the amazing host. Highly recommended
Stayed in April 2025
Reviewed: 5 May 2025
Alexandre
BelgiumNice relaxing little oasis in the middle of nature. Very friendly staff and clean room. Would come back.
Stayed in April 2025
Reviewed: 5 May 2025
Olga
GermanyN/A
Villa Morena rescued our stay on this side of Mexico - it is complete opposite to the massive all-inclusive hotels on the other side of the road. The cabanas are great and very well equipped; breakfast is delicious and healthy. You can hear a lot of birds and other animals around when you relax at the pool. We also loved the dinner, especially the carbonara! Vanessa and the whole family were kind to give us so many tips: where to rent the car, where to park it to access the beach easily, what to do around when the weather was windy and cloudy. If you are looking for a very laid-back atmosphere, appreciate the details and effort made in creating a beautiful and sustainable space, we would recommend Villa Morena 100%. I'd recommend renting a car to move around easily.
Stayed in April 2025
Reviewed: 2 April 2025
Kjk
NetherlandsAC would have been nice at night, but luckily it was breezy enough when we were there.
Lovely place, ran by a lovely family. Felt like 5-star service. Food, drinks - yum! A very tranquil end to 4 weeks of travelling in Mexico.
Stayed in April 2025
Reviewed: 24 March 2025
Brett
United StatesNothing!
It felt special and was very relaxing.
Stayed in March 2025
Reviewed: 5 March 2025
Tim
NetherlandsWe had a wonderful stay with our family. What a nice people and what a beautiful place, absolutely recommend!
Stayed in March 2025
Reviewed: 21 February 2025
Tim
MexicoNothing. It was all wonderful
It’s remoteness
Stayed in February 2025
Reviewed: 20 February 2025
Alastair
United KingdomAll good
Small , relaxed , great food , owner staff couldn’t do enough for you. Felt much more personal than large chains .
Stayed in February 2025
Reviewed: 13 February 2025
Tomislav
GermanyThe last kilometer to the hotel of the road is quite bumpy, but in general does not impact our wonderful stay. For this part of Mexico it is difficult to get to the beach, however the place has amazing pool to relax instead.
The best swimming pool ever, giving you a feeling to swim in a cenote. Our daughter loved the breakfast. Hosts are friendly and take care of every detail. Beautiful place in a charming environment. Cabana nicely decorated and quite big. At night one can immerse in the sounds of nature - a beautiful feeling.
Stayed in February 2025
Reviewed: 13 February 2025
Friedrich
GermanyWhat a wonderful place! Vanessa and her family are really nice and take care of everything you need. If you plan to visit Akumal or Tulum I’d totally recommend to stay here. Thanks for everything!
Stayed in February 2025
Reviewed: 1 February 2025
Trevor
United KingdomSlight traffic noise
Vanessa was an excellent host and super helpful.
Stayed in January 2025
Reviewed: 29 January 2025
Crandall
United StatesYou have to drive slowly on the gravel road leading to the hotel. Finding the turnoff the first time requires some care- best to check in when it's light if possible.
Breakfast (included in our rate) was excellent. The hotel is literally in the Yucatan jungle and is well laid out. The villas were arranged around a beautiful pool with privacy for each villa. The rooms were large and well appointed with espresso coffee machines, a large bathroom, jacuzzi tubs (outdoors) and the veranda had its own lounge and shade areas. I also really loved the design of both the rooms and the hotel itself. Simple yet luxurious. The opposite of a stay in the city. Just what we had been hoping for.
Stayed in January 2025
Reviewed: 27 January 2025
Frank
United StatesA real slice of heaven. A small operation with 6 cabanas, but all the better for it. The family makes sure you do not need for anything, they offer the freshest breakfast, dinner and cocktails you can imagine and total peace and quiet. Everything we wanted.
Stayed in January 2025
Reviewed: 26 January 2025
Birgit
SwitzerlandThe very warm welcome with all the kind persons running the place and everything looks even better than on the pictures. Never had such a clean accommodation with an intact and efficient mosquito net in the middle of the jungle. Wonderful garden, nice colourful details everywhere, the pool is amazing with so many options to sit and explore, the organic soap smells incredibly good, we ate every day there for dinner as the menu and the cocktails were so diverse and just excellent! Best breakfast as well with yoghurt, fresh fruit, you can choose either eggs or avocado toas with tomato....My favorite place was the hammock where I could watch the birds, dogs and cats. Thank you for caring so much and answering all our questions and for making our stay so special. There is nothing they could do any better. Yes, you need a car, but from this remote, quiet place you have all options to visit cenotes, Akumal playa, Coba, Tulum or even Cozumel for a day trip.
Stayed in January 2025
Reviewed: 23 January 2025
Karl
United StatesVery well maintained property that is beautiful and unique. They also serve delicious food for their dinner and breakfast options. Staff is also extremely accommodating and willing to help
Stayed in January 2025
Reviewed: 21 January 2025
Vadim
United StatesDifficult find something to say, "we did not like it".
Excellent breakfast, pool and surroundings are very relaxing, dinner is very testy, and you feel love of home cooking.
Stayed in January 2025
Reviewed: 20 January 2025
Lucie
BelgiumPeaceful place in the nature. Rooms were confortable and private, nice breakfast and friendly staff. The restaurant of the hotel is very tasty as well.
Stayed in January 2025
Reviewed: 10 January 2025
Maurits
Netherlandsbeautiful style and area,great food & staff
Stayed in January 2025
Reviewed: 9 January 2025
Benjamin
CanadaVilla Morena was a very beautiful place, very clean and well maintained. The cabanas, gardens and vegetation were beautiful. Very nice and welcoming hosts. Breakfasts were delicious with lots of fruits and freshly made juices. Situated close to lots of attractions. We recommend this place. Mélissa, Benjamin and family
Stayed in January 2025
Reviewed: 17 December 2024
Francesca
ItalyWe loved everything.
We loved everything about this place, the location, the layout. Everything! And they are green and „eco“ friendly in everything they do. The property is absolutely stunning, an ideal place if you need a break from your everyday life! They served the best breakfast we had in Mexico, dinners were great too. Everybody is friendly and helpful. We wish we could have stayed longer.
Stayed in November 2024
Reviewed: 28 November 2024
Alicia
United StatesAbsolutely Nothing. It’s a beautiful and peaceful space away from the hustle of life.
The grounds are absolutely beautiful , lush and green with beautiful butterflies everywhere . The pool was natural. Vanessa and her family made everything so comfortable and easy
Stayed in November 2024
Reviewed: 14 November 2024
Ricardo
Portugaleverything was perfect, they even helped us and gave us a ride to the city and another time for bus
Stayed in November 2024
Nha Trang, Vietnam
Dienten am Hochkönig, Austria
Bad Ischl, Austria
Zakopane, Poland
Pantai Cenang, Malaysia
Bale, Croatia
Garda, Italy
Sibiu, Romania
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content