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Reviews of Hotel Boutique Cenote Secreto Maya

KM9, YUC, 97794, 97794 Yaxché, Mexico

#1 of 2 hotels in Yaxché

Guests' Choice

Review Score

Based on 30 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.4

  • Location

    9.5

  • Facilities

    9.1

  • Staff

    9.8

  • Value for money

    9.0

  • Free Wifi

    10.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 5, 2025

    10
    Perfect spot to enjoy an amazing Cenote alone (or almost!)
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    The cabin way very well maintainwd and equipped. Many courtesy gifts offered: snacks, drinks. The Cenote is amazigh and being able to enjoy it alone was fantastic. The staff is really friendly, speaks English (which is not so frequent in that area), very attentive and helpful.

    Stayed in July 2025

  • Reviewed: March 31, 2025

    10
    Perfect hide away with private cenote at your doorstep and excellent service - a sacred place!
    • Leisure trip
    • Group
    • Deluxe Suite
    • Stayed 2 nights

    nothing - we loved all of it from A to Z

    The whole stay was such an exceptional experience that overcame any expectations we could have had. Very personal service, with different dinner places in the cave of the cenote or around a fogata. We loved all of it and highly recommend it to any individual traveller. Where else in the world do you have a cenote at your doorstep? No noisy groups, no swim wests. Just pure bliss. Thanks to the team around Teresa to create this sacred space and make it accessible to everyone. We loved it and will certainly be back!

    Stayed in March 2025

  • Reviewed: March 26, 2025

    10
    Magical stay and cenote
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted from a mobile device

    A magical stay in the Yucutan jungle with a BEAUTIFUL cenote. Private, relaxing, super well cared for, and beautiful. Many different areas of the property to enjoy at night and during the day. Meals were very special.

    Stayed in March 2025

  • Reviewed: February 27, 2025

    10
    Must see!
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 1 night
    • Submitted from a mobile device

    A bit remote location which was not a problem for us.

    Amazing place, amazing cenote, amazing people! Cabañas are just stunning, owners are thinking of every detail! They will go above and beyond for the guests to feel welcomed.

    Stayed in February 2025

  • Reviewed: February 23, 2025

    10
    Perfect in all aspects - go there now!
    • Family with young children
    • Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Only being able to spend a short time there, as I would have loved to stay multiple days.

    Best overall hospitality experience in a very long time. Magical place, exceptional design and comfort and superb welcome and attention from genuinely nice people. I cannot recommend this place enough, it should be a must do for anyone passing through this part of the world. So much thought and investment has gone into making this place unique and perfect.

    Stayed in February 2025

  • Reviewed: February 12, 2025

    10
    A must visit piece of paradise.
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    We loved everything from start to finish. There is nothing we can say we didn't like.

    This place is paradise. The staff are super friendly and to swim in a ceynote alone after the general public leave is breathtaking. Two candlelit dinners one inside the cenote and one next to a log fire under the stars were truly amazing. Thank you thank you thank you to the whole team.

    Stayed in February 2025

  • Reviewed: December 31, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Check-out was a little bit cumbersome

    Wonderful little place where we had a cenote to ourselves for most of the time of our stay.

    Stayed in December 2024

  • Reviewed: December 14, 2024

    10
    Best experience! Not to be missed!
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted from a mobile device

    From the moment we arrive d the staff was very accommodating. Addressing every need. The food was excellent! The cenote was truly amazing. Loved our swimming time..and because we stayed the night, we had quiet time available to us on the property and in the cenote!

    Stayed in December 2024

  • Reviewed: November 17, 2024

    10
    This place is amazing, it you're in the area it's a must stay. The staff was extremely friendly and very helpful
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 1 night
    • Submitted from a mobile device

    There isn't anything we didn't like, it was perfect.

    I loved the entire property, the staff and the design of the place.

    Stayed in November 2024

  • Reviewed: July 26, 2024

    10
    Exceptional and the highlight of my Yucatan trip.
    • Leisure trip
    • Travelers with friends
    • Suite
    • Stayed 1 night
    • Submitted from a mobile device

    No aircon in the room, but you have 24hour access to the cenote for swimming.

    Exceptional. The highlight of my Yucatán trip. Friendly staff, who messaged me and said the kitchen closes at 5 but we will keep food for your late arrival. Gorgeous rooms, luxurious and spacious. Fantastic location, sleeping 100m away from a cenote you have 24hour access too.

    Stayed in July 2024

  • Reviewed: May 2, 2024

    8.0
    Amazing location, beautiful cenote
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted from a mobile device

    We did not benefit of the cocktail bar or the night time swimming in cenote since we visited during easter weekend, wished we knew that in advance. I cannot explain how loud the jungle gets during night, I barely had any sleep but I am a very light sleeper. I would prepare better for that and advise others to do that.

    The bungalow was amazing and just being in the middle of the jungle is an outstanding experience. We absolutely loved the fact we had access to the cenote which is breathtaking itself.

    Stayed in March 2024

  • Reviewed: March 7, 2024

    10
    Hitten gem in nature with private cenote!
    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Because it is in the middle of the nature the electricity and water is limited. Therefor the shower is not always warm and back to basic. So be prepared for a camping experience combined with amazing nature a beautyfull room and very nice staff

    The hotel is on a natural park. There are Lots of cenotes near to visit. The cenote on the park wherr the chambers are, is very beautifull and it is possible to take a private night swim to see the stars from whit in the cenote. The park and cenote are open for public visitors during the day. But in the morning and evening the park is only for the hotel quest (there are only 3 hotel rooms). In the morning you can drink coffee in the cenote to see the sun in the cenote. We saw Lots of amazing birds and lemon tree monkeys. The breakfast was absolutely amazing and the staff is so very kind. An absolut tip is to go to Punta Laguna were you can zipline, see monkeys and kayak for around 1000 peso (50 euro) per person.

    Stayed in March 2024

  • Reviewed: February 17, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    everything was so beautiful, the people were so nice and friendly, the place is magical

    Stayed in February 2024

  • Reviewed: February 1, 2024

    9.0
    Lovely place in paradise that offers a unique experience....i will definitely return
    • Business trip
    • Solo traveler
    • Suite
    • Stayed 1 night

    I did not like the service for breakfast. The restaurant taff took hours to give me breakfast and were not professional overall. They acted like i was bothering them.

    the accomodations are very nice. The cenote, the temazcal ceremony the bonfire and the location overall

    Stayed in January 2024

  • Reviewed: January 25, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The only downside is that you have to go out for your evening meal or order food before 5 when the restaurant closes to save for later.

    The place was beautiful and peaceful. There was a bar, restaurant, massage area and of course the beautiful cenote. You can go night swimming in it and enjoy a fire afterwards.

    Stayed in January 2024

  • Reviewed: January 21, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted from a mobile device

    This place is magical. Wonderful location, secluded next to a stunning cenote.

    Stayed in January 2024

  • Reviewed: December 21, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted from a mobile device

    We booked all 3 huts and so had the whole place to ourselves. The groundsman at night was really friendly and helpful. He made sure we had access to the cenote, turning on the lights and then set up the firepit for us. We took advantage of the massage which was awesome. The staff are very friendly and relaxed. We had a great stay.

    Stayed in December 2023

  • Reviewed: December 17, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Very relaxing, a place to truly unwind. Hosts were amazing here

    Stayed in December 2023

  • Reviewed: November 2, 2023

    10
    an exceptional and exclusive experience.
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    paradise. stay overnight and swim in the ceynote at night. it’s just remarkable and one of the best experiences I’ve ever had. the rooms are beautiful and all the staff are fantastic. this review does not exaggerate the experience. just go.

    Stayed in November 2023

  • Reviewed: January 24, 2023

    10
    Great experience
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The best stay of our holiday. We had the whole place to our-self for the night including the Cenote. In the evening we even had a lovely campfire which was offered to us free of charge. Great location and friendly staff.

    Stayed in January 2023

  • Reviewed: December 3, 2022

    10
    Amazing place, a true hidden gem
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted from a mobile device

    You should be aware that the place is pretty remote, in the middle of jungle, they have solar panels and electricity may be limited

    As for now, there are 3 bungalows there. All of them spacious and luxurious, very well equipped and perfectly clean. On site there is also a small restaurant (closed in the evening) and of course the beautiful cenote. While staying there you have unlimited access to it after and before official opening hours which is amazing. The stuff is super nice and the manager, Casillas, speaks perfect English. Also their efforts to create an unforgettable experience are amazing: there are candles in your room, you have an option for an amazing swim in the cenote by candlelight and there is a temazcal place there too (you need to book it in advance though). You get asleep and wake up to the sound of the jungle. Overall an amazing place and great experience!

    Stayed in November 2022

  • Reviewed: August 28, 2025

    6.0
    It was so terrible we didn’t stay
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 1 night
    • Submitted from a mobile device

    We didn’t even stay it’s a $20 hostel not boutique 5* The pool is a joke there’s 3 cabins It’s dark dingy full of mosquito They don’t sell wine. Sorry but for $300 a night this is a no way

    The Cenote was pretty

    Stayed in August 2025

  • Reviewed: June 23, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Suite
    • Stayed 1 night
    • Submitted from a mobile device

    We had dinner at the cenote and I personally got bitten more than 100 times by mosquitoes, it would’ve been nice if they would’ve put plants to divert the mosquitoes or offered bug repellent, it was very uncomfortable. The food was not good also, and they didn’t have everything that was offered in the menu. I honestly don’t believe it’s worth the price.

    I enjoyed the location and being in nature. I loved that the property owns the cenote and you have access to it. It was awesome that you get a concierge and they recommend places to eat on the way and places to visit. The room was fantastic and you get to sleep next to the jungle in a comfy bed with your private shower. They offer snacks and you have to plan your meals in advance, which was unique but understandable given the location.

    Stayed in June 2025

  • Reviewed: March 14, 2024

    1.0
    DIRTY AND BADLY RUN
    • Leisure trip
    • Couple
    • Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Had to check out a day early, for the first time ever, due to food poisoning. A refund was promised, but is not forthcoming. Kitchen had serious hygiene issues. Staff seem completely unprofessional. Room was damp and musty and not ready upon arrival, had to wait 2 hours.

    This accommodation is next to a cenote for day trippers. The accommodation is definitely secondary and not a priority for the management. Would not recommend.

    Stayed in March 2024

Showing 1 - 25

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