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Reviews of BKL Hotel Oaxaca

Calle Mariano Abasolo 217, 06800 Oaxaca City, Mexico

#181 of 214 hotels in Oaxaca City

Guests' Choice

Review Score

Based on 38 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.0

  • Location

    9.3

  • Facilities

    7.6

  • Staff

    8.5

  • Value for money

    7.6

  • Free Wifi

    7.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: January 23, 2025

    8.0
    Great location downtown, nice welcoming staff
    • Leisure trip
    • Solo traveler
    • Twin Room with Private External Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Parking is an additional fee

    Location, free breakfast

    Stayed in January 2025

  • Reviewed: November 14, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Deluxe Twin Room
    • Stayed 2 nights

    The facilities. Little things like loose sink faucet.

    Staff (along with everyone else in Oaxaca) were great. Just wonderful people.

    Stayed in November 2024

  • Reviewed: March 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Twin Room with Private External Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    The only thing I didn’t liked is that our bathroom was separate from bedroom. However seems like other room had their bathroom in same room as the bed room.Besides that I recommend you to stay in here!

    My partner and I really liked our staying at the BKL hotel! Their breakfast had traditional Oaxaca bread and chocolate so it made it very special for us. The staff was very nice to us too. We were able to check in early even though we arrived early. The room was very aesthetic. Overall the hotel made our staying in Oaxaca special :)

    Stayed in February 2024

  • Reviewed: February 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Had to ask for drinking water. Should just be provided. Toast at breakfast was very hard.

    Comfortable bed. Clean. Delicious fruit at breakfast.

    Stayed in February 2024

  • Reviewed: February 18, 2024

    9.0
    Great!
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night

    The staff is very friendly and helpful. I was able to use their phone to call a Mexican number and they provided me with water while working. Lugage can also be easily stored after check out.

    Stayed in February 2024

  • Reviewed: November 19, 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Limited English resources available on property. Breakfast hours not posted; started at 8am (late for Saturday tours). WiFi didn’t work in room; only in lobby area.

    Photos accurately depicted property. Festive decor for Dia de Los muertos. Quiet location within walking distance of TONS of city centre sights.

    Stayed in November 2023

  • Reviewed: February 14, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Mucho.costo por mascota

    Location & breakfast

    Stayed in February 2023

  • Reviewed: February 1, 2023

    9.0
    It's a good little hotel, in a great location, with delightful staff.
    • Leisure trip
    • Family with young children
    • Standard Double Room with Shared Bathroom
    • Stayed 6 nights

    The room had doors, but no windows, so to let air in at night meant leaving the door open.

    The location is very good. The staff are super friendly and helpful. Rooftop yoga/workout area was a real bonus.

    Stayed in January 2023

  • Reviewed: March 12, 2025

    4.0
    Would not stay here again
    • Leisure trip
    • Solo traveler
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Their coffee bar/food set up was not open during my stay, i put a do not disturb sign on my door and housekeeping still entered and moved my things around, i requested that a taxi be scheduled for the morning to take me to the airport and there was not one. I had to wake someone up to even get the front door unlocked to get out and a taxi called, making me late. Staff does not speak english.

    Good location and value

    Stayed in March 2025

  • Reviewed: November 26, 2024

    1.0
    Disgusting
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The advertisement online doesn’t show the room that is actually the size of a closet! The sink is the size of a shoe box. Nowhere to hang at least ONE ITEM! I tried to upgrade but was not able because booking.com would not allow it. I cannot believe that you are comfortable with packing this room and locking it in not allowing an upgrade. I am absolutely disgusted with this experience. NEVER AGAIN!

    Breakfast was good. Location was great

    Stayed in November 2024

  • Reviewed: November 12, 2024

    5.0
    No Frills - great location but the photos oversell the rooms.
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The lighting in the room was strange and far too cool. There was a rather precarious spiral staircase and a really poorly designed bathroom that had too many steps and places to trip. There was no cell reception in the rooms and the WiFi was terrible. We saw a centipede in the room the first night and the toilet was occasionally inconsistent in its ability to flush.

    Staff were friendly, fantastic location close to everything you need in town. It's in a friendly, safe neighbourhood and the room was quiet at night and mostly clean.

    Stayed in November 2024

  • Reviewed: October 3, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I knew my bathroom wasn't attached, but I didn't know it was outside sink. And also it was coner. It was next to stairs for upstairs. It was all outside. Shower and toilet were together with the lock. It seemed a little bit scary for me.

    Staff was very helpful and understandable.

    Stayed in October 2024

  • Reviewed: September 24, 2024

    6.0
    Good location, bad value
    • Leisure trip
    • Couple
    • Twin Room with Private External Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    Bathroom is outside of room, walls between rooms are too thin so other guests can be heard, parking costs extra.

    Centric location, friendly staff

    Stayed in September 2024

  • Reviewed: July 19, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin Room with Private External Bathroom
    • Stayed 1 night

    Location and friendly staff

    Stayed in July 2024

  • Reviewed: January 10, 2024

    2.0
    Would not recommend
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    You can hear everything from other rooms .. the room is super small too

    The property is ok.. simple! The location is good

    Stayed in January 2024

  • Reviewed: November 19, 2023

    4.0
    Excelent? NO, NOT!
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Room was just big enough to fit a queen size bed. One towel had a hole in it. Breakfast not much more than thinly sliced fruit. No credit cards accepted, but had a strange internet payment system. No service, only focused on getting money from guests.

    Location central in old city. Most is clean.

    Stayed in November 2023

  • Reviewed: November 6, 2023

    2.0
    Not worth your money.
    • Leisure trip
    • Couple
    • Twin Room with Private External Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Im sure you can find much better hotels and more value for money at one of the other many hotels in the city

    The only good thing about this place is the location. It is heavily overpriced and nothing really works. You cant flush most of the toilets, soap and paper are not refiled even when asked for and the breakfast consits of a small amount of fruit that is not fresh.

    Stayed in November 2023

  • Reviewed: July 30, 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Shower was broken, no curtains so water was everywhere in the floor, some towel holders were broken, internet was bad.

    Stayed in July 2023

  • Reviewed: March 23, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Very good service. The staff was kind and went above and beyond to make us comfortable.

    Stayed in March 2023

  • Reviewed: March 5, 2023

    6.0
    adequate accommodations with great location
    • Leisure trip
    • Solo traveler
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    would say the one big negative for me was the bathroom. it was cramped, no place to put even your toothbrush on the sink and there was clearly some mold starting to lift the paint. there was no door on the shower so the water would splash everywhere so it was hard to keep the bathroom clean and dry in between housekeeping.

    the best thing about this property is the location! fantastic spot central to everything in historic Oaxaca. I was able to walk to everything. the breakfast is adequate and fresh. overall the stay was ok in terms of comfort. The mattress was a bit on the stiff side bit still comfortable. I

    Stayed in February 2023

  • Reviewed: February 1, 2023

    5.0
    A very good location for an average hotel
    • Leisure trip
    • Group
    • Standard Double Room with Shared Bathroom
    • Stayed 3 nights

    Room was small and very basic, breakfast mediocre

    Very good location to access the main amenities

    Stayed in December 2022

  • Reviewed: January 5, 2023

    6.0
    Not worth the money
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    After two nights we had to change the room and the second room was just on the courtyard where a cafe operates so it was quite noisy in the morning and it the night we kept being awake by the bell. Rooms are poorly furnished with no hooks, towel racks in the bathrooms. Poor breakfast (just plate of fruit). Overall there are much better places in Oaxaca for this price

    Very central location and comfortable bed

    Stayed in December 2022

  • Reviewed: January 3, 2023

    1.0
    Stay somewhere else, Hotel Casantica has private bathrooms and better prices.
    • Leisure trip
    • Group
    • Twin Room with Shared Bathroom
    • Stayed 6 nights
    • Submitted from a mobile device

    The hotel customer service, hotel owner messaging directly through Whatsapp at midnight. Zero accountability, by the fact that the room was label as "twin room with PRIVATE external bathroom" but the bathroom was shared with other rooms/guest and even hotel staff. When asked about this the hotel staff said "it is a private bathroom as the door has a lock on it". Hotel denied request to allow us to change hotels after the 1st night, refused to compensate for misleading advertising of this room, and refusing to change the description/label of this room so future guest do not get tricked like we did. I am adding pictures of the booking.com site where it shows this hotel's rooms descriptions are confusing and not clear when it comes to their facilities.

    The cleaning lady, Lupe was the only good thing about this experience.

    Stayed in January 2023

  • Reviewed: June 2, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Twin Room with Private External Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2025

Showing 1 - 25

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