Calle Mariano Abasolo 217, 06800 Oaxaca City, Mexico
#181 of 214 hotels in Oaxaca City
Guests' ChoiceBased on 38 hotel reviews
7.7Cleanliness
8.3
Comfort
8.0
Location
9.3
Facilities
7.6
Staff
8.5
Value for money
7.6
Free Wifi
7.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: January 23, 2025
Emigdio
United StatesParking is an additional fee
Location, free breakfast
Stayed in January 2025
Reviewed: November 14, 2024
Damian
United StatesThe facilities. Little things like loose sink faucet.
Staff (along with everyone else in Oaxaca) were great. Just wonderful people.
Stayed in November 2024
Reviewed: March 8, 2024
Zara
JapanThe only thing I didn’t liked is that our bathroom was separate from bedroom. However seems like other room had their bathroom in same room as the bed room.Besides that I recommend you to stay in here!
My partner and I really liked our staying at the BKL hotel! Their breakfast had traditional Oaxaca bread and chocolate so it made it very special for us. The staff was very nice to us too. We were able to check in early even though we arrived early. The room was very aesthetic. Overall the hotel made our staying in Oaxaca special :)
Stayed in February 2024
Reviewed: February 29, 2024
Robert
United StatesHad to ask for drinking water. Should just be provided. Toast at breakfast was very hard.
Comfortable bed. Clean. Delicious fruit at breakfast.
Stayed in February 2024
Reviewed: February 18, 2024
Iris
NetherlandsThe staff is very friendly and helpful. I was able to use their phone to call a Mexican number and they provided me with water while working. Lugage can also be easily stored after check out.
Stayed in February 2024
Reviewed: November 19, 2023
Kian
United StatesLimited English resources available on property. Breakfast hours not posted; started at 8am (late for Saturday tours). WiFi didn’t work in room; only in lobby area.
Photos accurately depicted property. Festive decor for Dia de Los muertos. Quiet location within walking distance of TONS of city centre sights.
Stayed in November 2023
Reviewed: February 14, 2023
Venustiano
MexicoMucho.costo por mascota
Location & breakfast
Stayed in February 2023
Reviewed: February 1, 2023
Martin
United KingdomThe room had doors, but no windows, so to let air in at night meant leaving the door open.
The location is very good. The staff are super friendly and helpful. Rooftop yoga/workout area was a real bonus.
Stayed in January 2023
Reviewed: March 12, 2025
Jolynne
United StatesTheir coffee bar/food set up was not open during my stay, i put a do not disturb sign on my door and housekeeping still entered and moved my things around, i requested that a taxi be scheduled for the morning to take me to the airport and there was not one. I had to wake someone up to even get the front door unlocked to get out and a taxi called, making me late. Staff does not speak english.
Good location and value
Stayed in March 2025
Reviewed: November 26, 2024
Esther
United StatesThe advertisement online doesn’t show the room that is actually the size of a closet! The sink is the size of a shoe box. Nowhere to hang at least ONE ITEM! I tried to upgrade but was not able because booking.com would not allow it. I cannot believe that you are comfortable with packing this room and locking it in not allowing an upgrade. I am absolutely disgusted with this experience. NEVER AGAIN!
Breakfast was good. Location was great
Stayed in November 2024
Reviewed: November 12, 2024
Leyi
CanadaThe lighting in the room was strange and far too cool. There was a rather precarious spiral staircase and a really poorly designed bathroom that had too many steps and places to trip. There was no cell reception in the rooms and the WiFi was terrible. We saw a centipede in the room the first night and the toilet was occasionally inconsistent in its ability to flush.
Staff were friendly, fantastic location close to everything you need in town. It's in a friendly, safe neighbourhood and the room was quiet at night and mostly clean.
Stayed in November 2024
Reviewed: October 3, 2024
Kwon
United StatesI knew my bathroom wasn't attached, but I didn't know it was outside sink. And also it was coner. It was next to stairs for upstairs. It was all outside. Shower and toilet were together with the lock. It seemed a little bit scary for me.
Staff was very helpful and understandable.
Stayed in October 2024
Reviewed: September 24, 2024
Arturo
MexicoBathroom is outside of room, walls between rooms are too thin so other guests can be heard, parking costs extra.
Centric location, friendly staff
Stayed in September 2024
Reviewed: July 19, 2024
Rafael
MexicoLocation and friendly staff
Stayed in July 2024
Reviewed: January 10, 2024
Aline
United StatesYou can hear everything from other rooms .. the room is super small too
The property is ok.. simple! The location is good
Stayed in January 2024
Reviewed: November 19, 2023
Albert
NetherlandsRoom was just big enough to fit a queen size bed. One towel had a hole in it. Breakfast not much more than thinly sliced fruit. No credit cards accepted, but had a strange internet payment system. No service, only focused on getting money from guests.
Location central in old city. Most is clean.
Stayed in November 2023
Reviewed: November 6, 2023
Louise
DenmarkIm sure you can find much better hotels and more value for money at one of the other many hotels in the city
The only good thing about this place is the location. It is heavily overpriced and nothing really works. You cant flush most of the toilets, soap and paper are not refiled even when asked for and the breakfast consits of a small amount of fruit that is not fresh.
Stayed in November 2023
Reviewed: July 30, 2023
Luis
MexicoShower was broken, no curtains so water was everywhere in the floor, some towel holders were broken, internet was bad.
Stayed in July 2023
Reviewed: March 23, 2023
Ida
United StatesNothing
Very good service. The staff was kind and went above and beyond to make us comfortable.
Stayed in March 2023
Reviewed: March 5, 2023
Nicole
United Stateswould say the one big negative for me was the bathroom. it was cramped, no place to put even your toothbrush on the sink and there was clearly some mold starting to lift the paint. there was no door on the shower so the water would splash everywhere so it was hard to keep the bathroom clean and dry in between housekeeping.
the best thing about this property is the location! fantastic spot central to everything in historic Oaxaca. I was able to walk to everything. the breakfast is adequate and fresh. overall the stay was ok in terms of comfort. The mattress was a bit on the stiff side bit still comfortable. I
Stayed in February 2023
Reviewed: February 1, 2023
Alberto
ItalyRoom was small and very basic, breakfast mediocre
Very good location to access the main amenities
Stayed in December 2022
Reviewed: January 5, 2023
Wiktoria
PolandAfter two nights we had to change the room and the second room was just on the courtyard where a cafe operates so it was quite noisy in the morning and it the night we kept being awake by the bell. Rooms are poorly furnished with no hooks, towel racks in the bathrooms. Poor breakfast (just plate of fruit). Overall there are much better places in Oaxaca for this price
Very central location and comfortable bed
Stayed in December 2022
Reviewed: January 3, 2023
Tatiana
United StatesThe hotel customer service, hotel owner messaging directly through Whatsapp at midnight. Zero accountability, by the fact that the room was label as "twin room with PRIVATE external bathroom" but the bathroom was shared with other rooms/guest and even hotel staff. When asked about this the hotel staff said "it is a private bathroom as the door has a lock on it". Hotel denied request to allow us to change hotels after the 1st night, refused to compensate for misleading advertising of this room, and refusing to change the description/label of this room so future guest do not get tricked like we did. I am adding pictures of the booking.com site where it shows this hotel's rooms descriptions are confusing and not clear when it comes to their facilities.
The cleaning lady, Lupe was the only good thing about this experience.
Stayed in January 2023
Reviewed: June 2, 2025
Luisa
AustraliaThere are no comments available for this review
Stayed in May 2025
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content