Water temp in shower was difficult to control.

Great location. Delicious breakfast. Great AC.

Stayed in August 2025

There was a lot of noise from the wind at night. It should be insulated with better frames.

Best view

Stayed in August 2025

None

Best location

Stayed in August 2025

Parking accommodations.

The room was very updated and modern. The view was excellent and the staff very accommodating. A free pass was given to use the trolley to get downtown. The pass also made it possible to jump to the front of the line when boarding the trolley. The only concern was parking. The parking is several yards away and I don’t know how someone with disabilities would manage steps to get to the hotel.

Stayed in August 2025

Wonderful location with amazing views. Using the funicular was such a joy. We had booked by accident a room without a balcony and limited views but were able to change without a fuss. We could hear the music from the square all night. It was fun.

Stayed in July 2025

Fabulous views

Stayed in July 2025

The best thing was the privileged access to the Funicular throughout our stay.

Stayed in July 2025

N/A

Very good location, fabulous view. The staff onsite is very friendly and helpful. Definitely will come back again

Stayed in June 2025

Muy limpio

Su vista hermosa

Stayed in June 2025

The toilet seat had a texturised window to the corridor. I bet people could see me seating there when I was in the toilet. Light came into the bathroom (and room) when there was someone on the rooms hall/corridor.

The view from the balcony is just amazing! The breakfast is ok, generous. Unlimited cable car rides with your stay

Stayed in May 2025

After 9 you gotta take an uber to get up there or take the long stairs

Beautiful and perfect location

Stayed in May 2025

N/A

Very clean and beautiful view

Stayed in May 2025

Beautiful views of Guanajuato City! Quiet, clean and has all the basic amenities you need for your stay!

Stayed in April 2025

Beautiful, clean hotel with balconies overlooking the city. The hotel has secure dedicated parking about 100 feet away from the hotel. The unlimited funicular pass is an added bonus. This makes accessing downtown a short, one minute ride down the side of the mountain.

Stayed in April 2025

This is our favorite hotel during our trip to mexico! You got free access to the funicular and it’s literally just located right outside the hotel and extremely convenient!

Stayed in March 2025

Great location! Clean and comfy room!

Stayed in March 2025

The bathroom door in our room was made of tempered glass, which didn't offer much privacy. Additionally, turning on the light in the middle of the night illuminated the entire bedroom.

The panoramic view and location are fantastic. The stay includes passes to the funicular, giving you priority in line, which was very useful when the line was long. The breakfast was excellent, and the hotel looks even better in person than in the pictures.

Stayed in March 2025

The highlight of our stay in Mexico. The view from our balcony was spectacular. The free funicular rides were fun too. We also enjoyed the jacuzzi. To get there we used uber that drove us to the Monumento de Pipila (the viewing point above the hotel). From there you take 2 small flights of stairs down (2-3 min).

Stayed in March 2025

Nothing

I like the city view

Stayed in March 2025

Please replace the beds and especially the pillows. Then the room would be great. The current bed is really too small and unstable for two persons unfortunately (the mattrass is good by the way).

The location is beautiful. We had a (free upgrade after asking) room with large balcony overlooking the city. A great benefit is you can use the cable car for free and skip the line. Also very friendly staff!

Stayed in March 2025

Amazing views, kind staff

Stayed in March 2025

Anything

The view

Stayed in March 2025

Nothing

Excellent views of the town. Staff very friendly. Free access to Funicular tram.

Stayed in January 2025

Room 4 does not have heating and the bathroom wall is exposed to the hallway lighting, which made it very difficult to sleep the first night. But, we got a different and bigger room and it was great! Loved it.

If the funicular is in operation (which it was during my stay), this is a great place to stay. The views of Guanajuato are amazing and the convenience of the funicular (included) is tremendous. The base of the funicular is two-minute walk from the main plaza (Jardin). Getting to the parking and walking down the steep stairs to the hotel can be taxing if you have poor knees, but once at the hotel it is all great. We needed to change rooms because of too much lighting on room 4, and the staff were super accommodating and friendly. They were very generous with us and gave us a bigger room. Breakfast is included and was good. Great service. Also, great place to avoid the late night noise of the town if you are an earlier sleeper (like me). I will stay here on my next trip to Guanajuato.

Stayed in January 2025