Reviews of Barceló Karmina - All Inclusive 5 stars
Avenida Vista Linda Hermosa 13 Peninsula, 28887 Manzanillo, Mexico
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Reviewed: 5 September 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewLocation
The staff very unfriendly and unhelpful
Dear Guest: Thank you for taking the time to share your feedback. We sincerely regret to learn that your experience with our staff did not meet your expectations. Please accept our apologies, as providing warm and helpful service is one of our top priorities. Your comments have been shared with our team to ensure improvements are made. We truly hope to have the opportunity to welcome you back and provide you with the level of service and hospitality that Barceló Karmina is known for. Sincerely, Guest Experience Manager
Dear Guest: Thank you for taking the time to share your feedback. We sincerely regret to learn that your experience with our staff did not meet your expectations. Please accept our apologies, as providing warm and helpful service is one of… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in May 2025
Verified reviewReviewed: 23 July 2025 · Stayed in June 2025
Verified reviewReviewed: 16 July 2025 · Stayed in June 2025
Verified reviewReviewed: 16 July 2025 · Stayed in June 2025
Verified reviewReviewed: 20 June 2025 · Stayed in May 2025
Verified reviewReviewed: 4 May 2025 · Stayed in May 2025
Verified reviewThe staff was amazing and always very attentive,the staff is always keeping it clean.
I didn't like that we couldn't combine tables as a family of 10 we felt very sad that we couldn't sit together and talk and laugh together.
Dear Guest: Thank you for taking the time to share your feedback. We’re thrilled to know that you found our staff amazing and attentive, and that the cleanliness of our facilities met your expectations — this is something our team takes great pride in. However, we truly regret that your family was unable to sit together during your dining experiences. We understand how important those shared moments are, especially during a family getaway. Please rest assured that your comments have been shared with our management team to explore possible alternatives for large group seating in the future. We sincerely hope to have the opportunity to welcome you again and provide a more seamless and enjoyable experience for your entire family. Best Regards, Guest Experience Manager.
Dear Guest: Thank you for taking the time to share your feedback. We’re thrilled to know that you found our staff amazing and attentive, and that the cleanliness of our facilities met your expectations — this is something our team takes gr… Show more
Reviewed: 3 May 2025 · Stayed in May 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewThe staff was marvelously helpful. The Mexican restaurant and Kyoto were top notch.
The Capri restaurant, not so much.
Dear Guest: Thank you for taking the time to share your experience at Barceló Karmina. We are delighted to hear that our staff made a positive impression and that you thoroughly enjoyed your dining experiences at the Mexican restaurant and Kyoto—your kind words will be shared with the team. We also appreciate your honest feedback regarding Capri. We will review your comments with the restaurant team to identify areas where we can enhance the experience. We hope to have the pleasure of welcoming you back soon for another enjoyable stay. Warm regards, Guest Experience Manager
Dear Guest: Thank you for taking the time to share your experience at Barceló Karmina. We are delighted to hear that our staff made a positive impression and that you thoroughly enjoyed your dining experiences at the Mexican restaurant and… Show more
Reviewed: 17 April 2025 · Stayed in February 2025
Verified reviewBeautiful resort. All you can eat and drink. The only exception if you don’t get the platinum you cannot use the high end restaurants, but the buffet is delicious. Staff was great and performance in the evening were amazing!
Dear Gues: Thank you very much for sharing your kind feedback. We're delighted to know that you enjoyed the beauty of our resort, the variety of food and drinks, and especially the evening performances. It's also wonderful to hear that our team made a positive impression during your stay. We appreciate your observation regarding the exclusive restaurants included in the Premium Level. Your comments help future guests better understand our services, and they also encourage us to keep offering quality experiences for everyone. It would be a pleasure to welcome you back in the future for another memorable stay. Warm regards, Guest Experience Manager
Dear Gues: Thank you very much for sharing your kind feedback. We're delighted to know that you enjoyed the beauty of our resort, the variety of food and drinks, and especially the evening performances. It's also wonderful to hear… Show more
Reviewed: 15 April 2025 · Stayed in April 2025
Verified reviewGreat, staff was superb
Nothing
Dear guest: Thank you for your kind words! We are thrilled to hear that you had a great experience and that our staff exceeded your expectations. We always strive to provide exceptional service, and it's wonderful to know we succeeded in making your stay memorable. We hope to welcome you back soon for another fantastic experience. Warm regards, Guest Experience Manager.
Dear guest: Thank you for your kind words! We are thrilled to hear that you had a great experience and that our staff exceeded your expectations. We always strive to provide exceptional service, and it's wonderful to know we succeeded … Show more
Reviewed: 12 April 2025 · Stayed in April 2025
Verified reviewReviewed: 25 March 2025 · Stayed in February 2025
Verified reviewThe property was clean and the staff was amazing and very helpful. The bedroom was spacious bed was comfortable. House keeping was on top of making sure the room was clean and fridge was stocked. Would definitely recommend this place and would definitely be back for another stay. My new go to place.
Nothing everything was great
Dear Guest, Thank you for your wonderful review and for choosing Barceló Karmina as your new go-to place! We are delighted to know that you enjoyed the cleanliness of our property, the spacious and comfortable room, and the attentive service from our staff—especially our housekeeping team. It means a lot to us that you would recommend our hotel and are already planning to return. We look forward to welcoming you back for another exceptional stay. Best regards,
Dear Guest, Thank you for your wonderful review and for choosing Barceló Karmina as your new go-to place! We are delighted to know that you enjoyed the cleanliness of our property, the spacious and comfortable room, and the attentive servi… Show more
Reviewed: 25 February 2025 · Stayed in January 2025
Verified reviewHow clean it was, good service, great restaurants
The beach wasn’t as nice as I pictured it
Dear Guest: Thank you for your feedback! We’re delighted to hear that you enjoyed the cleanliness, the service, and our restaurants. It's always our goal to provide a top-notch experience for our guests. We truly appreciate your comments regarding the beach, and we apologize that it did not meet your expectations. We are constantly working to improve all areas of the resort and will take your input into consideration for future improvements. We hope to welcome you back soon for another great stay! Best Regards, Guest Experience Manager.
Dear Guest: Thank you for your feedback! We’re delighted to hear that you enjoyed the cleanliness, the service, and our restaurants. It's always our goal to provide a top-notch experience for our guests. We truly appreciate your comm… Show more
Reviewed: 21 February 2025 · Stayed in February 2025
Verified reviewBeautiful grounds and pools
The food and drink selection was just ok
Dear Guest: Thank you for your feedback! We're glad to hear you enjoyed the beautiful grounds and pools. We appreciate your input regarding the food and drink selection, and we’ll make sure to take it into consideration as we strive to improve our offerings. We hope to welcome you back soon! Best Regards, Guest Experience Manager.
Dear Guest: Thank you for your feedback! We're glad to hear you enjoyed the beautiful grounds and pools. We appreciate your input regarding the food and drink selection, and we’ll make sure to take it into consideration as we strive t… Show more
Reviewed: 20 February 2025 · Stayed in January 2025
Verified reviewReviewed: 17 February 2025 · Stayed in February 2025
Verified reviewReviewed: 15 February 2025 · Stayed in February 2025
Verified reviewClean
Sure noticed all the cut back !!! Restaurants closed some of the time Bars closed. Not good. I was there last year was way better. This year not so good Food at buffet not so good All the same every night.
Dear Guest: Thank you for sharing your feedback. We are glad to hear that you found the hotel clean, but we regret that your experience did not meet your expectations this time. Your comments regarding restaurant and bar availability, as well as the buffet variety, are very important to us. We will review these areas with our team to enhance our guests' overall experience. We truly appreciate your loyalty and hope to have the opportunity to welcome you again with improvements that make your stay more enjoyable. Best Regards, Guest Experience Manager.
Dear Guest: Thank you for sharing your feedback. We are glad to hear that you found the hotel clean, but we regret that your experience did not meet your expectations this time. Your comments regarding restaurant and bar availability, as … Show more
Reviewed: 15 January 2025 · Stayed in December 2024
Verified reviewKitchen, Space, Comfort
Beach.
Dear Guest: Thank you for your feedback! We're glad to hear that you enjoyed the kitchen, space, and comfort during your stay. Your mention of the beach is also appreciated—it's always a highlight for many of our guests. We hope to have the pleasure of welcoming you back soon for another relaxing and enjoyable visit. Best Regards, Guest Experience Manager.
Dear Guest: Thank you for your feedback! We're glad to hear that you enjoyed the kitchen, space, and comfort during your stay. Your mention of the beach is also appreciated—it's always a highlight for many of our guests. We hope … Show more
Reviewed: 13 January 2025 · Stayed in January 2025
Verified reviewEggs prepared by a great cook.
A cart that could drive handicapped guests around resort. We never got to see the whole place.
Dear Guest: Thank you for sharing your experience at Barceló Karmina. We’re delighted to hear you enjoyed the eggs prepared by our talented chef. Your kind words are truly appreciated. We regret to learn that you were unable to explore the entire resort. We value your suggestion regarding a cart service for handicapped guests and will consider it as we strive to make our facilities more accessible for all our guests. We hope to welcome you back in the future and ensure a more seamless and enjoyable stay. Best Regards, Guest Experience Manager.
Dear Guest: Thank you for sharing your experience at Barceló Karmina. We’re delighted to hear you enjoyed the eggs prepared by our talented chef. Your kind words are truly appreciated. We regret to learn that you were unable to explore t… Show more
Reviewed: 28 December 2024 · Stayed in December 2024
Verified reviewIts a beautiful property with amazing views! Agave and the Grill restaurant were the two best places to eat! The passion fruit margarita with Tajin on the rim was to die for!
We wish the buffet food was better. Unfortunately we didn’t really like anything.
Dear Guest: Thank you for sharing your experience at Barceló Karmina! We’re thrilled to hear you enjoyed the stunning views and had such a great time at Agave and the Grill restaurants. The passion fruit margarita with Tajín is definitely a guest favorite we’re so glad you loved it! We appreciate your honest feedback about the buffet. We continuously strive to improve, and your comments will be shared with our culinary team to enhance the variety and quality of our buffet offerings. We hope to have the pleasure of welcoming you back for an even better experience next time. Thank you for choosing us! Best Regards, Guest Experience Manager.
Dear Guest: Thank you for sharing your experience at Barceló Karmina! We’re thrilled to hear you enjoyed the stunning views and had such a great time at Agave and the Grill restaurants. The passion fruit margarita with Tajín is definitely … Show more
Reviewed: 27 December 2024 · Stayed in December 2024
Verified reviewThis is our second time staying at this property. We really enjoy the benefits of the premium level all inclusive package. The 24/7 room service was very convenient for late night eats! The property is well maintained and the service is exceptional
Nothing!
Dear Guest: Thank you for sharing your wonderful experience at Barceló Karmina! We're delighted to hear that this was your second stay and that you enjoyed the benefits of our Premium Level All-Inclusive package. It's great to know that 24/7 room service and our well-maintained property added convenience and comfort to your visit. We truly appreciate your kind words about our exceptional service. Your continued loyalty means the world to us, and we can’t wait to welcome you back for another fantastic stay! Best Regards, Guest Experience Manager.
Dear Guest: Thank you for sharing your wonderful experience at Barceló Karmina! We're delighted to hear that this was your second stay and that you enjoyed the benefits of our Premium Level All-Inclusive package. It's great to know… Show more