6.9

Reviews of Hotel Barracuda 3 stars

Avenida Rafael E. Melgar, 628, 77600 Cozumel, Mexico

  • Tim

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    The bar associated with the hotel, No Name Bar, is a bit scammy. Just be careful when paying and understanding your bill at the bar. I was charged tax despite the 16% is required by law to be included in the menu price. Note, there is a "hotel" menu that Barracuda guests get 50% if you pay with cash. In all fairness, "No Name Bar" is a different management than the hotel.

    Property response:

    Hi Tim, we're sorry about your bad experience at No Name Bar. We'll check with the restaurant manager. Greetings

    Hotel Barracuda
    28 August 2025
  • Tim

    Reviewed: 10 August 2025 · Stayed in June 2025

    Verified review

    This place was just what I expected…clean, reasonably comfortable and no frills.

    Property response:

    Hello Tim, thank you for sharing your experience with us. We hope to see you soon. Greetings

    Hotel Barracuda
    11 August 2025
  • Anonymous

    Reviewed: 7 August 2025 · Stayed in July 2025

    Verified review
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  • Hunt

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    Location. Price. Value

    A lot of smoking in public areas

    Property response:

    Hello Steve, thank you for your visit, we hope to see you soon

    Hotel Barracuda
    1 August 2025
  • 7.0 Good
    Anonymous

    Reviewed: 30 July 2025 · Stayed in July 2025

    Verified review

    The beach views and bar

    The shower room was a little small

    Property response:

    Hello! thank you for staying at Hotel Barracuda

    Hotel Barracuda
    31 July 2025
  • Whittington

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review

    Close to town, suits our needs perfectly. Hotel is clean, staff friendly.

    Property response:

    Hello Whittington, thank you for your comments. We hope to see you again

    Hotel Barracuda
    31 July 2025
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  • 7.0 Good
    Carlos

    Reviewed: 4 July 2025 · Stayed in July 2025

    Verified review

    It has a pool and a bar outside, it’s in front of a super market Mega where you can park

    No elevator. The building is a little bit old. No internet in the rooms

    Property response:

    Hello Mr Carlos thank you for your comments. Unfortunately, we do not have an elevator, but as far as possible we'll try to give you access to the first floors. By the way, we recommend our guests who park in Mega park in places where they can keep an eye on their vehicles. Greetings

    Hello Mr Carlos thank you for your comments. Unfortunately, we do not have an elevator, but as far as possible we'll try to give you access to the first floors. By the way, we recommend our guests who park in Mega park in places where … Show more

    Hotel Barracuda
    5 July 2025
  • Kessing

    Reviewed: 26 May 2025 · Stayed in May 2025

    Verified review

    Location

    No elevator

    Property response:

    Good morning Kessing! thank you for your visit, we hope to see you soon!

    Hotel Barracuda
    26 May 2025
  • Anonymous

    Reviewed: 18 May 2025 · Stayed in May 2025

    Verified review

    my only reason for booking at the barracuda was out of convenience to scuba juan for a guys diving trip.. although i travel here frequently i usually stay elsewhere and not out of convenience as i do not mind the walks to the dive location. So for the sake of convenience. i think that is the only positive thing i can honestly state at this time

    well...the music is constantly LOUD and when the cruise ships are in the pool area is very lous as people are bringing in their own mode of music which just intensifies the music already loud at the pool area. the 50% off menu...what a joke. very limited and certainly no reason for me to eat or drink here. what i did try was not good at all! there were times when the pool area wasnt busy and we waited and waited for our drinks because the bartender was more interested in texting or roaming on his phone AND not to forget that one of the bills i signed off on i was charge the regular price for the 2 beers that were supposed to be half off AND i told him my room number...I would have made a stink out of it at the time but I at this point was so frustrated that it wasnt worth my time or efforts . The wifi in the room is in and out and the tv well...is there no option for English? No blankets only a sheet...no bathroom toiletries. Soap or something would be nice and the tiny refrig in the room does not hold much so dont bring back leftovers coz it wont fit. No ice or ability to make ice either. I have stayed in some generic air bnb in the area that offer you more than the barracuda has to offer and I will not stay here again. I will walk the distance for comforts and its about the little things that make things a comfortable stay. the rooms need some updating...very old and rundown

    Property response:

    Good morning, we are very sorry about your poor experience at the hotel. We understand that divers often want to relax after diving and clash with those who prefer to come and have fun. Therefore, we try to offer you the quietest area, as was your case. Unfortunately, we cannot guarantee specific rooms, as they are subject to availability.

    Good morning, we are very sorry about your poor experience at the hotel. We understand that divers often want to relax after diving and clash with those who prefer to come and have fun. Therefore, we try to offer you the quietest area, as w… Show more

    Hotel Barracuda
    26 May 2025
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  • Abel

    Reviewed: 18 May 2025 · Stayed in May 2025

    Verified review

    La vista al mar

  • Julie

    Reviewed: 1 May 2025 · Stayed in February 2025

    Verified review

    The location is great, as you just enter the water via a couple of steps. Good snorkeling just outside. Not too far from ferry port. Room was adequate for a triple share but the place is dated and needs a refurb.

    Water leaking onto bathroom floor from shower. BEWARE OF SCAM running as part of the hotel's agreement with the bar/restaurant that offers 50% discount for hotel guests. The manager tried to scam us on our first nights' cocktails by charging double the price because she said we ordered a large cocktail. The menu only has one size which they state is 600ml. We got 600ml cocktails and the manager decided to argue the point with us that our glass was larger than 600ml (which is was not because they have 600ml stamped on the base). She got heated with us. All we wanted to do was pay the fair price which was 50% of the cocktail price as we were guests in the hotel. She went off in a huff and said she would personally absorb the full cost of the cocktails. We left the correct amount regardless, as we are honest. This put such a bad taste in our mouths that we did not want to eat or drink there again. Side note - Food prices are crazy expensive in Cozumel, so I suggest walking into the local neighbourhood to go to taqueria. Eat some traditional food at local prices, if you don't want to get ripped off in the tourist neighbourhood.

    Property response:

    Hi Julie, we're very sorry about what happened in the bar. We'll be taking action on the matter. Greetings.

    Hotel Barracuda
    2 May 2025
  • 7.0 Good
    Edward

    Reviewed: 9 March 2025 · Stayed in March 2025

    Verified review
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  • Deering

    Reviewed: 6 March 2025 · Stayed in March 2025

    Verified review

    Great pool and amazing view! Location is right in the midst of town. Walkable to restaurants and stores. Great AC. I’ve stayed here a couple of times and will stay again. It’s not luxurious or updated but has everything you’ll need for a great time. On site restaurant offers 50% discount on food and drinks for guests.

    It’s an older property. Beds aren’t very comfortable. Some street and pool noise. No coffee pot in the room.

    Property response:

    Hello Deering, thank you for your comment we are happy to hear that you had a good time with us. As long as is available we can borrow you a coffee pot in recepcion desk

    Hotel Barracuda
    7 March 2025
  • Jerrimay

    Reviewed: 3 March 2025 · Stayed in February 2025

    Verified review

    The beach

    It’s very old and badly used

    Property response:

    Hello Jerrimay, we are sorry that you had a bad experience. We will be working to improve our services

    Hotel Barracuda
    3 March 2025
  • Lester

    Reviewed: 20 February 2025 · Stayed in February 2025

    Verified review

    Na

    Na

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  • Sarah

    Reviewed: 27 January 2025 · Stayed in December 2024

    Verified review
  • Vivian

    Reviewed: 25 January 2025 · Stayed in January 2025

    Verified review

    The hotel did not offer breakfast, but they have a deal with the bar next door where hotel guests get 50% off food and drinks, provided payment is by cash. The hotel is well situated: close to downtown, across the street from the Mega to pick up necessities, taxi stand across the street. Everything is walkable. It is comfortable. Don’t expect modern furniture or setting. It is a place to sleep, not entertain.

    No toiletries except for hand soap. Hot water does not exist; water is tepid at best. No English TV programming. No safe in the room, but there is one at the front desk that comes with a nominal fee.

  • Louis

    Reviewed: 5 January 2025 · Stayed in December 2024

    Verified review

    This hotel is right in the middle of everything in Cozumel and right on the beach. Every room has a balcony and a view of the Caribbean. There are plenty of attractions, restaurants and stores within walking distance. And if you forgot ANYthing, there's a Mega store across the street.

    Don't expect a spa experience. This is a basic hotel room with an incredible view and fantastic location. Bathroom amenities are non-existent. Bring your own shampoo, etc. The TV has only Spanish-language programming, but in Cozumel, who wants to watch TV?? There's music playing right outside your window, which - thankfully - stops at 10pm.

    Property response:

    Hello Louis, thank you for sharing your experience. We will be working to offer a better service

    Hotel Barracuda
    6 January 2025
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  • Kris

    Reviewed: 29 December 2024 · Stayed in December 2024

    Verified review

    Right ok the seaside.

    No towels or soap provided.

    Property response:

    Hello Kris, thank you for visit us and for sharing your experice. Have a good day

    Hotel Barracuda
    30 December 2024
  • James

    Reviewed: 11 November 2024 · Stayed in November 2024

    Verified review
  • Teemu

    Reviewed: 15 October 2024 · Stayed in September 2024

    Verified review

    Good location. Quite clean. Nice atmosphere. If you like the vicinity of No Name Bar it's great and for me there was no disturbance. You can hear music day time but that's it.

    AC was not turned on prior arrival and it was very late at night once room had cooled totally down. Also no WiFi in room. Rooms are very dated. This is not a problem if you are aware of this.

    Property response:

    Hello Teemu, thank you for sharing your experience with us. We will work to improve our services Have a great day

    Hotel Barracuda
    24 October 2024
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  • Raimondogallina79

    Reviewed: 16 August 2024 · Stayed in August 2024

    Verified review

    The location only.

    Wifi was not available in the room. They sad the rooter hadn't been working in a bit. It was only available and with very poor signal, in the lobby. Breakfast wasn't available (not even for a fee. At the moment of the reservation, Booking.com mentioned it was available at the property for $7 per person). Front desk staff was rude and barely available to answer questions. The room was not cheap ($100 per night) and had no amenities at all. No black-out curtain, just a see-through courtain that didn't even cover the entire window. At 5 a.m., the room was in complete brightness... Mattress and pillows were of poor quality. Cleanliness and amenities were at the bare minimum.. dusty bed cover, poor quality towels, only soap bar available. No hair drier or iron/iron board. No safe.

    Property response:

    We are sorry that you had a very bad experience, we are working on the internet issue and offering special promotions for this season. We will take your comments into account to make improvements.

    Hotel Barracuda
    17 August 2024
  • Veronica

    Reviewed: 5 August 2024 · Stayed in August 2024

    Verified review

    No elevator, very hard to go up with luggage. Man at the lobby not very friendly, lobby had no A/C, extremely hot. We ended up not staying. Lost my money

    Property response:

    Hello Veronica. We are very sorry that you had a bad experience, we will work to improve our services

    Hotel Barracuda
    17 August 2024
  • Larry

    Reviewed: 1 July 2024 · Stayed in June 2024

    Verified review

    Nothing at that place was likeable.

    Did not stay there, canceled in person because the staff tried to use the wrong exchange rate to Jack up the price a lot more than agreed on with booking.com and had very immoral activities going on that week

    Property response:

    Hello Larry, thank you for your comments, we will be working to improve our services

    Hotel Barracuda
    17 August 2024
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  • Deering

    Reviewed: 28 June 2024 · Stayed in June 2024

    Verified review

    Amazing view, fun pool, excellent location in the heart of town. GREAT AC.

    no coffee maker, no blankets (there was only a sheet and a thin comforter), water pressure in the shower wasn't good.

    Property response:

    Hello Deering, thank you for your comments, we will work to improve our services

    Hotel Barracuda
    28 June 2024
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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