8.8

Reviews of Beachfront Hammock Heaven

Aventuras Akumal, 77737 Akumal, Mexico

  • Olivier

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review
  • Anonymous

    Reviewed: 2 July 2025 · Stayed in June 2025

    Verified review

    Turtles on the beach, the Bikini Bar, the location, the view from the pool area, ample parking

    The pool was green, we could not swim in it. Caretaker told owner it was clean, but it was not safe to swim in, no cleaning had been done. The beach was not accessible due to wall of sargassum, this is seasonal but no effort was made to clear it beachfront. The door would not open upon arrival, had to wait a day to have lock replaced, was moved to an unprepared front house for the night, then moved into original Casita. The Casita roof leaked into the bedroom, soaking our suitcase and leaving water on the floor. Our seating area out front was not clean (bird poop and wet petals), caretaker said he would clean it, but that did not happen. Owner was very responsive, but not on site.

    Property response:

    Hi Thank you for your review. I’m so glad you enjoyed the location and had the incredible experience of witnessing sea turtles laying their eggs—that’s truly special. I appreciate your feedback, though I don’t believe the review fully reflects the situation. I do apologize for the issue with the front door lock upon your arrival. As you noted, my house manager was on-site within 10 minutes and moved you to the main beach house for the night. You were also given the option to remain there—a property that rents for four times more—but chose to return to the Casita. Regarding the pool, I understand your concern. My caretaker did check it and confirmed there was some light green staining on the concrete surface, not algae in the water itself. The pool had been cleaned and treated just before your arrival, and the water was safe for swimming. Managing a Palapa roof during tropical storms can be a challenge, but we address leaks as swiftly as possible. And while the seasonal Sargasso on the beach may not be what you expected, it is a natural phenomenon and cannot be removed due to environmental regulations. Fortunately, it’s not harmful—just not the prettiest. Please know I take my responsibility as a host very seriously and will continue improving the property based on your feedback. My goal is always to provide a safe, comfortable, and memorable stay. Warm regards, Joan

    Hi Thank you for your review. I’m so glad you enjoyed the location and had the incredible experience of witnessing sea turtles laying their eggs—that’s truly special. I appreciate your feedback, though I don’t believe the review fully re… Show more

    Beachfront Hammock Heaven
    7 July 2025
  • Peter

    Reviewed: 17 June 2025 · Stayed in May 2025

    Verified review

    The apartment was the perfect size. The views were amazing and the location very peaceful. We enjoyed cooking and just hanging out. The complex was pretty much empty when we went so it felt like we had the pool and beach to ourselves the whole time.

    Property response:

    I’m so glad you had fun. June is a great time to visit.

    Beachfront Hammock Heaven
    19 June 2025
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  • Michele

    Reviewed: 15 May 2025 · Stayed in May 2025

    Verified review

    A Perfect Beachfront Escape in Akumal – Truly a Hammock Heaven! Akumal has always been our favorite destination in the Riviera Maya, and our recent stay at Beachfront Hammock Heaven only reinforced that! Ideally situated about halfway between Playa del Carmen and Tulum, Akumal offers the perfect balance of beauty, tranquility, and accessibility. I highly recommend renting a car to make the most of all the nearby attractions. This was our first time staying at Beachfront Hammock Heaven, and it exceeded our expectations. The condo is exactly what my husband and I needed—peaceful, private, and stunningly beautiful. Pros: • A large, silky sand beach just steps away, complete with private loungers and a hammock—perfect for relaxing in the sun or shade. • Excellent snorkeling right off the beach with vibrant marine life. • Plenty of parking available, which is rare and much appreciated. • A spacious rooftop patio with comfortable loungers, couches, and a dining table—ideal for sunrise coffee or evening cocktails. • Close proximity to restaurants in Akumal Bay, giving us a great selection without needing to travel far. • A very comfortable king-size bed and a large, modern shower made the condo feel like a boutique hotel. • The balcony view is breathtaking, overlooking the beach and Caribbean Sea. We were even lucky enough to enjoy a full moon during our stay, from the hammock with the ocean breeze—unforgettable!

    Cons: • The listing on Booking.com mentions front desk services, evening entertainment, a nightclub, a restaurant, and a convenience store on site, which are not actually available. This seems to be a case of Booking.com using generic or inaccurate descriptors, not the fault of the owner. Still, the listing should be corrected to reflect the true amenities.

    Property response:

    Thank you for the kind words. I’m glad you had a great time and appreciate the beauty of the special place. Safe travels Joanne.

    Beachfront Hammock Heaven
    30 May 2025
  • Graves

    Reviewed: 14 May 2025 · Stayed in May 2025

    Verified review
  • Denis

    Reviewed: 5 May 2025 · Stayed in April 2025

    Verified review

    Our stay was excellent! We enjoyed the view from the balcany .The beach was not crowded and it was cleaned every day from seaweed. You can snorkel there as it has a variety of fish there. If you want a more quiet and relaxing place away from all the noise and people this is it. Free parking is available. All needed facilities are available in the kitchen to prepare something for you. Would recommend this apartment definitely.

    Nothing.

    Property response:

    Thanks for the kind words. Safe travels Joan

    Beachfront Hammock Heaven
    5 May 2025
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  • Natasha

    Reviewed: 19 April 2025 · Stayed in April 2025

    Verified review

    This condo was absolutely the perfect place for me and my boyfriend to stay during Semana Santa. It was so wonderful to have the beach right there the whole time. We could fall asleep to the sound of ocean waves and anytime we wanted to spend time on the beach, we had a private palapa with comfortable chairs, a hammock and shade! The location was absolutely perfect and it was so easy to hop on the main road and go explore the cenotes in the area or drive into Akumal Pueblo or Akumal Playa for a great meal. There was also a great little restaurant a very short walking distance away right on the beach, which was lovely. Joan provided plenty of towels and we had everything that we needed in order to make some simple meals at the condo during our stay. Eating on the porch was wonderful, and always felt very private due to the landscaping and the design of the building. Even though it was Semana Santa and there is a hotel and hotel guests on the property, it felt very chill and calm. It was never noisy or super crowded at the beach or the pool. This location is convenient for accessing the more touristy areas nearby but does not itself feel touristy. Joan said that she spent several years to find the perfect spot in the Caribbean, and she really did find it. I would 100% stay here again.

    Property response:

    Thank you you for taking the time to write such a nice and detailed review. Safe travels and come back soon. Joan

    Beachfront Hammock Heaven
    19 April 2025
  • De

    Reviewed: 19 February 2025 · Stayed in December 2024

    Verified review

    Loved our time here... the apartment has everything you could possibly need and want, super comfortable bed and great kitchen and balcony 😍 host is wonderful. Didn't want to leave! Would definitely get a hire car next time as a bit remote from shops etc. Misael the massage therapist is an angel highly recommend, his card is on the fridge. Great value and I will miss waking up to the sound of waves. Thank you Joan

    Property response:

    Thanks so much for the great review. Im so glad you took advantage of Misheal the massage therapist, He is indeed wonderful and so great that he brings his table right to the condo. Safe travels and come back soon. Joan

    Beachfront Hammock Heaven
    1 March 2025
  • Joanna

    Reviewed: 11 February 2025 · Stayed in January 2025

    Verified review

    The location was perfect and the condo really well stocked with everything you'll need

    Property response:

    Thanks so much for the great review. Safe travels and come back soon

    Beachfront Hammock Heaven
    17 February 2025
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  • John

    Reviewed: 2 January 2025 · Stayed in December 2024

    Verified review

    Excellant location for snorkelling. Met a great couple from Tulsa that had a wealth of information about the area and the property. They made the vacation for us. A/C worked well. All appliances in working order. Good communication with owner. Purified water available. Felt very safe on property.

    The unit was cluttered with storage for the owners belongings. Pillows smelled very musty and needed changing. Very difficult time getting fresh towels. They are not provided every few days like other rentals we have been to in the past. Not enough chairs and palapas on the beach so be prepared to get up early and place your towel down. People do not abide by signs designating HammockHeavens chairs and palapa so be prepared to be up at dawn. Sewer smell in toilet area. Unit flooded during rain storm and that got the owners attention. It was then that the run around on where to find towels stopped and we were finally given towels. We stayed here 11 nights and didn't think it unreasonable to want fresh ones. .

    Property response:

    I’m so glad you appreciated the apartment, the snorkeling and the lovely location. I am truly sorry that you were not able to find the extra towels that are provided. Perhaps my instruction should’ve been more clear, I'll try to improve that. It’s unfortunate that you felt you needed to get up early to use my private Palapa’s and Chairs . It’s true you may need to use your diplomatic skills to politely point out the clearly marked sign that says they are your private enjoyment. Im glad you pointed out the the pillows smelled musty. that is always a challenge in the humid tropics so I appreciate the feed back and will replace them right away. Safe travels Joan

    I’m so glad you appreciated the apartment, the snorkeling and the lovely location. I am truly sorry that you were not able to find the extra towels that are provided. Perhaps my instruction should’ve been more clear, I'll try to improv… Show more

    Beachfront Hammock Heaven
    1 March 2025
  • Jerry

    Reviewed: 19 November 2024 · Stayed in November 2024

    Verified review

    Right on the Beach

    Didn’t stay longer

    Property response:

    I love return guests. Thanks again and I hope to see you next year. Joan

    Beachfront Hammock Heaven
    21 November 2024
  • Ildiko

    Reviewed: 28 September 2024 · Stayed in September 2024

    Verified review

    In a calm and quiet area with its private beach which makes it really enjoyable. Very Mexican athmosphere you have everything what you need in the house to feel like home. Joan was very helpful, even let us stay and check out later as our plane was leaving later in the afternoon.

    Property response:

    Im glad you enjoyed your stay and glad I could help. Safe travels. Joan

    Beachfront Hammock Heaven
    2 October 2024
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  • Catherine

    Reviewed: 29 June 2024 · Stayed in June 2024

    Verified review
  • Monica

    Reviewed: 26 June 2024 · Stayed in June 2024

    Verified review

    Great location. Lovely sandy beach.

    Nothing

    Property response:

    Thank you Monica for the Great review. Im glad you had a great time. I hope you got to see a mamma turtle nesting. July is a great time to experience that. Safe travels Joan

    Beachfront Hammock Heaven
    4 July 2024
  • Jamie

    Reviewed: 19 June 2024 · Stayed in June 2024

    Verified review

    Great location!

    The inconsistency of power was interesting, but did not take away from the property or stay. It was weather related and added to the experience.

    Property response:

    Hi Jamie, Im so glad you had a great time. Very nice of you to understand that the power grid in Mexico is sometime a bit inconsistant during the rainy season- One the one hand its great to be there during turtle nesting season but on the other hand the weather can be iffy. safe travels and come back soon Joan

    Hi Jamie, Im so glad you had a great time. Very nice of you to understand that the power grid in Mexico is sometime a bit inconsistant during the rainy season- One the one hand its great to be there during turtle nesting season but on th… Show more

    Beachfront Hammock Heaven
    19 June 2024
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  • Hela

    Reviewed: 26 April 2024 · Stayed in April 2024

    Verified review

    Excellent location, great terrace, and incredible sleeping with the sea waves and breeze

    Nothing

    Property response:

    Thanks so much. I’m glad you had a great time. Safe travels.

    Beachfront Hammock Heaven
    1 May 2024
  • David

    Reviewed: 26 April 2024 · Stayed in February 2024

    Verified review

    Perfect location, amazing view, fantastic beach, kitchen had everything we needed for a 4 day stay for 2 people. Bed is sooo comfortable! Front porch and back patio were great places to hang out. There are beach lounge chairs on the beach. Nice pool in front of the ocean. Owner has a book in the condo with detailed recommendations. To enjoy the fish swimming near the beach, bring water shoes and a snorkel set.

    Aventuras Akumal is accessible for people like us who do not have a car and use public transportation. However the owner was not familiar with the public transportation options. We were able to figure things out by ourselves. We needed to get to Akumal from Cancún and we needed to stop for groceries on the way there. We figured it out in the end and had no issues. Take ADO bus to Playa, get groceries there, and then take either colectivo or taxi from Playa to Aventuras Akumal. If colectiva, ask to be dropped off at the puente peatonal so you may cross safely. From the puente, walk across the highway on the pedestrian footbridge and follow backwards to Aventuras Akumal. Condo is in the building at the end of road.

    Property response:

    I’m glad you had a great time. Thanks for the public transportation information. I will pass that along.

    Beachfront Hammock Heaven
    1 May 2024
  • Giles

    Reviewed: 24 February 2024 · Stayed in February 2024

    Verified review
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  • Danny

    Reviewed: 7 February 2024 · Stayed in February 2024

    Verified review
  • Daniela

    Reviewed: 11 November 2023 · Stayed in September 2023

    Verified review
  • Tobias

    Reviewed: 22 October 2023 · Stayed in October 2023

    Verified review

    great place with a great location at the beach. beautiful wall paintings, nice terrace. Responsive host

    Property response:

    Thanks Tobias, Safe travels. and come back soon Joan

    Beachfront Hammock Heaven
    27 October 2023
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  • Sean

    Reviewed: 21 October 2023 · Stayed in October 2023

    Verified review

    The location on the beach is perfect overlooking the ocean, sitting on the balcony or lying in bed listening to the ocean was fantastic. The pool and beach are ideal for swimming and relaxing.

    The location is perfect for a quiet isolated beach break. However, due to this you are limited (without a hire car) due to no options for local restaurants or a grocers/ATM - we tried the nearby Bikini beach bar which was fine but limited menu options. The adjacent hotel next door required an expensive day pass to eat or drink there. I would advise a hire car to make the most of your stay here.

    Property response:

    Thanks Sean for the kind words. There are in fact 3 restaurants in walking distance besides the hotel which is overpriced. I wish you had asked me or read the guest Manuel. But I agree having a car is great so you can see all the other great stuff to do in the area. Taxis are also easy to get at security desk. safe travels, Joan

    Thanks Sean for the kind words. There are in fact 3 restaurants in walking distance besides the hotel which is overpriced. I wish you had asked me or read the guest Manuel. But I agree having a car is great so you can see all the other gre… Show more

    Beachfront Hammock Heaven
    27 October 2023
  • Julio

    Reviewed: 16 October 2023 · Stayed in September 2023

    Verified review
  • Sonia

    Reviewed: 17 September 2023 · Stayed in September 2023

    Verified review
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