It was all good

The breakfast was great staff was excellent

Stayed in January 2025

Access to the beach

Stayed in August 2024

A new building next door went up and their large air conditioner is extremley loud if you are staying on that side of the hotel and on the 4th floor. It kept our friends up all night, and the hotel's only response was to provide each of them with a pair of ear plugs. They were in room 410. We on the other hand were below them in room 110, and never heard the noise.

The breakfast had a large variety of options and was really good. Tables inside and outside for your chosing. Service was fantastic and staff was accommodating and so friendly.

Stayed in April 2024

Had to relocate rooms due to malfunction on wifi. In the second room, the restroom didn't flush. the tv only had several options for certain channels. Beds were very uncomfortable at the edges too soft due to usage.

Front desk staff. Two servers at the restaurant.

Stayed in April 2024

it was the wrong hotel. It is a cute older hotel, which has appealing decor, and we liked the boutique feel of the Freeman in Zona Dorada, but it was not what we were looking for.

We had our hearts set on staying at the only Freeman Hotel we knew about in Mazatlan - the old classic '50s hotel in El Centro. We had no reason to think there was any other Posada Freemen hotel. After we had visited the Freeman Hotel in El Centro, Mazatlan, we were charmed, so went home and booked the Freeeman for Feb 14th 2024. When we tried to check in, the extremely disappointing news came to light - there are 2 hotels with EXACTLY the same name, in Mazatlan. And they would not exchange our booking, saying the hotels had nothing to do with each other. So we went to the Zona Dorada, a location in Mazatlan which we are not particularly fond, since it is full of American and Canadian tourists and tourist bars, restaurants, tourist gift shops, etc. We like the old classics.

Stayed in February 2024

Jacuzzi

Place was small simple and everyone was friendly.

Stayed in February 2024

Humidity in the bathroom. Requested a new room with no problem

Good location. Good size and nice common spaces

Stayed in January 2024

Nothing

Beach accces, breakfast, staff

Stayed in October 2023

Non potable water at hotel so had to rely on bottled water to drink, make coffee.....hotel provided one bottle per room per day. Hot water heaters were being switched out for new ones so we did have to go without hot water a few hours over two days.

The breakfast buffet is very good and the serving staff very friendly and helpful.

Stayed in November 2023

All was good. Would happily go back.

Stayed in October 2023

Was supposed to have ocean or mountains view , but on my window there was the neighbor hotel that was very noisy like a power generator or something doing noise 24/7, had to have the window closed

Hotel was great and very clean, the pool water was warm which was a plus! Seems the hotel was built many years ago but maintenance is great Breakfast buffet was good and also there was a coffee maker in the room The hotel personnel were very gentle

Stayed in March 2023

If you are in the pool/tanning area you are not allowed to consume any food or drink of your own. You have to buy it from the bar. Parking is a bit small so if the hotel is fully booked you'll have to leave the keys in the reception so they can play tetris with all the parked cars. Nothing major though, overall a great value for your money.

The location is great, hotel is not to big so service is more personalized. The breakfast buffet is excellent, but their lunch and dinner menu is a bit simple. Compatible with vegetarians and vegans upon request. They have 2x1 happy hour for cocktails from 3-4pm.

Stayed in March 2023

Loud party music on Saturday night. I didn't sleep at all.

Breakfast was good. Lots of options to choose from.

Stayed in January 2023

Rooms aren't really the newest ones. There is a generator from the neighbour's hotel (hotel Viaggio) that runs 24/7 and is incredibly loud, the second day we couldn't sleep at all. The bathrooms are really small so if you are over 1.90 m tall prepare to duck even when showering.

Acces to the beach was nice.

Stayed in December 2022

We did not like the food in the restaurant and the noisy air conditioning unit next to the hotel and our room.

We liked the pool and beachfront location.

Stayed in December 2022

maintenance and cleaning crew were making noise too early , mattresses were hard

the location was great everything was closed by

Stayed in December 2022

Room dark and dingy, needs a refresh.

Location, staff excellent, right on the beach, beautiful pool area leading to beach. Good secure parking.

Stayed in November 2022

Pool floor, got 2 cuts in my feet while using swimming pool.

Good breakfast

Stayed in September 2022

Bar by the pool closed early, refrigerator in the room would've been nice

Nice location, close to everything, no need to rent a car, nice room very clean and comfortable, guys outside at the bar were awesome 👏

Stayed in June 2025

Every was great

Beach just steps from property

Stayed in March 2025

aircon next to our window, much too load, could not sleep. pool is tooooo cold in January.

small hotel (50rooms) from the 1980tes, staff is super ! facitity is a little old. Pool is not heated so 20 degrees a little to cold for us (Pacific had 23degrees at that time). hotel is very cold in generell. Windows are not able to keep noise outside. Location is great and breakfast as well !! Again i want to point out the staff is friendly, nice and supportive.

Stayed in January 2025

ok

Stayed in November 2024

The rooms were not clean. The sheets were stained and not washed, unacceptable. The floor wasn't swept or mopped, it was dirty. The toilet was dirty, only the seat portion was cleaned but the bottom was pee stained and dirty. The housekeeper needs better cleaning skills, at least change the sheets! Not acceptable for the price

The pool was very nice and in front of the ocean. The breakfast buffet was decent.

Stayed in July 2024

There was a lot of noise of construction on the roof they would stay at 8am and go till 8pm no time to sleep nor rest. The elevator broke down, and they did not inform anyone. Ceiling Fan in the room did not work, and they did not have a replacement or the part to fix it. Housekeeping was terrible.

The breakfast was great. The pool was great

Stayed in June 2024