Reviews of Best Western Plus Riviera Veracruz 4 stars
Carretera Federal Boca Del Rio-Anton Lizardo 1055 Buena Vista, 95253 Veracruz, Mexico
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Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 July 2025 · Stayed in June 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewVery spacious room Friendly staff
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Reviewed: 23 May 2025 · Stayed in May 2025
Verified reviewReviewed: 21 May 2025 · Stayed in May 2025
Verified reviewReviewed: 30 April 2025 · Stayed in April 2025
Verified reviewThe location is very beautiful
The restaurant was absolutely appalling, the staff didn't bother to ask us if we needed help with our bags, they weren't warm or friendly. Our room was dirty, especially the bathrooms (hair in the shower, counter top not clean) it was all around a really unpleasant experience. Would not recommend
Reviewed: 3 April 2025 · Stayed in January 2025
Verified reviewReviewed: 23 March 2025 · Stayed in February 2025
Verified reviewReviewed: 23 March 2025 · Stayed in March 2025
Verified reviewFar away from everything front desk dtaff very rude didnt care of my status
Reviewed: 10 March 2025 · Stayed in February 2025
Verified reviewThis hotel is in a beautiful waterfront location. The pool is big and gorgeous. Our room was spotless and very comfortable with a lovely ocean view.
The hotel is very isolated and is a 45-minute ride from the center of Veracruz.
Reviewed: 4 March 2025 · Stayed in February 2025
Verified reviewReviewed: 26 February 2025 · Stayed in February 2025
Verified reviewLocation on a nice stretch of quiet beach. Lovely big rooms and comfortable bed.
Windows were very dirty outside spoiling the view. We also experienced noise from early morning staff.
Reviewed: 18 February 2025 · Stayed in February 2025
Verified reviewThis hotel is located away from the city noise, right on the shore, easy to find, outside covered parking, it has a beautifully decorated restaurant.
The room A/C will keep you awake; the hallways have no A/C, fresh air supply - it feels very weird, like an abandoned facility. Diluted orange juice in the restaurant; no butter, only margarine, meat in hamburgers tasted like paper and looked grey, coffee was bad.
Reviewed: 25 January 2025 · Stayed in January 2025
Verified reviewclean, pleasant and modern. Great staff
Reviewed: 30 July 2024 · Stayed in July 2024
Verified reviewReviewed: 22 July 2024 · Stayed in July 2024
Verified reviewThe swimming pool
The room das not that clean in the check in, specially the floor… also the beach Beach this time was super dirty
Reviewed: 30 June 2024 · Stayed in June 2024
Verified reviewLocation, spacious room
Reviewed: 18 June 2024 · Stayed in June 2024
Verified reviewEverything was excellent! It is like an oasis in the middle of nowhere but at the beach. It is a true escapade from the busy city. The rooms are huge!! It feels like a 5 start hotel. Even the mattress quality was excellent.
Can't think of something bad.
Reviewed: 28 February 2024 · Stayed in February 2024
Verified reviewBeautiful well maintained hotel with private beach . Staff exceptional and helpful .
Remote location . No restaurants or stores nearby .
Reviewed: 7 February 2024 · Stayed in February 2024
Verified reviewThe breakfast buffet was great, with a lot of options and nice espresso coffee (which is difficult to get in Mexico!). The staff was very kind, also with our twin daughters. Great location: quiet place and almost a private beach.
The pool is cold, which is ok for a Northern European family, but it is really cold (shadow side of the hotel).
Reviewed: 6 January 2024 · Stayed in January 2024
Verified reviewNice new hotel, beautiful Location
Bad service , cold pool, error in booking
Reviewed: 30 December 2023 · Stayed in December 2023
Verified reviewIt was private and staff friendly and helpfull
Bed sheets where stained with red like it was blood, bed was squecky and noisy. On the reservation at first it showed me breakfast included but at the end It was not included
Reviewed: 4 November 2023 · Stayed in November 2023
Verified reviewBecause of an exceptional situation (gale force winds over several days) the hotel could not deliver on its promises. Electricity/water outages, beach and pool closed, hardly any clients in the house. We were nevertheless thankful for the safe shelter.
Der above
Reviewed: 27 September 2023 · Stayed in September 2023
Verified reviewBeautiful location, great service, wonderful facilities