Eva Samano de Lopez Mateos, 40880 Zihuatanejo, Mexico
#2 of 53 hotels in Zihuatanejo
Guests' ChoiceBased on 203 hotel reviews
9.5Cleanliness
9.6
Comfort
9.5
Location
9.6
Facilities
9.5
Staff
9.8
Value for money
9.2
Free Wifi
9.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: September 3, 2025
Itzalhe
United StatesNothing , everything was great
Location and great service
Stayed in September 2025
Reviewed: August 14, 2025
Una
GermanyAttentive staff, the interior was beautiful, good location, beautiful beach/pool
Stayed in August 2025
Reviewed: July 18, 2025
Jennifer
United StatesI liked it all
It’s stunningly beautiful
Stayed in July 2025
Reviewed: July 10, 2025
Gary
AustraliaThe beachfront location and views across the bay were fabulous.
Stayed in July 2025
Reviewed: July 2, 2025
Karla
AustraliaThe facilities, the views and the location are excellent. There is a beautiful a boardwalk that takes you the centre, we walked back at midnight and felt super safe and close to the hotel. They were always accomodating to my requests and super friendly. Great breakfast too!
Stayed in June 2025
Reviewed: June 21, 2025
Lorraine
IrelandNothing not to love!! This place is amazing
Wow ! This hotel is really something special! Absolutely everyone goes out of their way to give you the best experience! The rooms are massive, the bed is like sleeping in a cloud, the pillows too… the property is beautiful and so so well kept ! Everything is spotlessly clean and comfortable, the Wi-Fi is fast and even when there is bad weather or a storm the Wi-Fi was perfect! There are turtles and parrots there too and the parrot actually waved goodbye to us on our last day !! The location is the best in zihaut , it was our first time in zihaut didn’t know really where is the best area to stay in but I can tell you now it’s right here ! Directly on the beach, 7 min walk into town where you can find really authentic and quality restaurants! There are lots of English channels on the tv, fresh bottled water every day, excellent aircon, amazing views The ladies that do the housekeeping, they don’t leave a stone unturned and the room was always pristine every day for us ! I can’t speak highly enough about this hotel and the staff that work there ! Thank ye all for working so hard to make our time there so perfect and enjoyable! We will definitely be back
Stayed in June 2025
Reviewed: June 14, 2025
Gina
United StatesNOTHING TO DISLIKE!!
It’s beautiful & very well maintained. The staff is just lovely & obviously care very much about our guest experience
Stayed in June 2025
Reviewed: June 14, 2025
Ivan
MexicoIt’s so comfy! Great breakfasts! All te folks that work there are exceptional and make you feel welcome!
Stayed in June 2025
Reviewed: June 12, 2025
Keisha
United Statesnothing.
The location was quite well super close to the beach and the staff was ready to assist in what I needed.
Stayed in May 2025
Reviewed: June 11, 2025
Sjors
Netherlands10 out of 10. Highly recommended.
Stayed in June 2025
Reviewed: May 25, 2025
Janet
United StatesNothing.
Everything.
Stayed in May 2025
Reviewed: May 24, 2025
Janet
United StatesWith young children up by 6:30am and hungry, I wish the restaurant opened before 8am.
So many wonderful things about this hotel; location right on the beach, our toddler children loved the pool and slide, the landscaping was beautiful, and the staff was very friendly and accommodating.
Stayed in May 2025
Reviewed: May 20, 2025
Lidia
United StatesEverything was always clean and the staff couldn’t be any more friendlier!
Stayed in May 2025
Reviewed: May 19, 2025
Jacqueline
United StatesNothing comes to mind.
I booked a trip to Zihuatanejo with my two daughters (5 and 8 years old) at the very last minute (5 days prior) after learning their school-run spring break camp was already full (duh), so I really knew very little going in and had no expectations - but I could not have been happier with where we landed. This was SUCH a wonderful hotel in such a fantastic location, it crossed all the boxes for what we were looking for in a trip and then some! The hotel itself was absolutely beautiful, right on the beach with an awesome pool (built-in slide, over-the-water hammocks, in-pool lounge chairs, etc)- the staff were all incredibly lovely and accommodating, helping us with everything from booking excursions (turtle hatching is highly encouraged!), recommending family-friendly dinner spots, finding us another similar (arguably even better?) room to move into so we could extend our stay several days, and even allowing us a place to store our luggage and have a last-minute shower on our final day there, we honestly couldn't have asked for more. My kids were especially enamored with the talking parrots (we, too, have a parrot) as well as discovering the adorable little animal/nature scenes the housekeeping staff created on the beds using flower petals and towels whenever they tidied -it was just the sweetest! I've already encouraged friends to book with them and look forward to returning, myself, again, and again, and again....thank you aura del mar!
Stayed in March 2025
Reviewed: May 18, 2025
Michael
United StatesNothing
The location was perfect. Everything was well appointed.
Stayed in May 2025
Reviewed: May 9, 2025
Edith
United StatesBeds were excellent! If you want to be on the beach and easy walk to town this is it!
Stayed in May 2025
Reviewed: April 28, 2025
Reecia
United StatesMy only complaint is no hot water and very little water pressure in showers.
The service was fantastic ,beautiful views/location, good margaritas/food. Loved the very artistic, Mexican style. Very clean!
Stayed in April 2025
Reviewed: April 27, 2025
Becca
United StatesThe water in shower could have been hotter.
Stayed in April 2025
Reviewed: April 21, 2025
Doug
CanadaBeautiful boutique hotel, waling distance to Zih, great staff
Stayed in April 2025
Reviewed: April 7, 2025
Patricia
CanadaMinor things, that could be improved upon, was, small amount of ants the first day in the bathroom. As well, there could be a make up mirror in the bathroom. Overall though, great amenities!
Loved the pool, and the ocean beach at the hotel. Great view of the ocean! Picturesque! Loved that they had drinking water available, both in the room and as well, to fill up your water bottles. Very comfortable beds. Would definitely stay here again!
Stayed in April 2025
Reviewed: April 6, 2025
Michele
CanadaI liked the Amazing service
Stayed in April 2025
Reviewed: March 29, 2025
Valerie
CanadaProperty was beautiful, very clean and with gorgeous view of the ocean
Stayed in March 2025
Reviewed: March 27, 2025
Junette
CanadaThe staff were amazing! My grandchildren loved the pool, it was well situated in a lovely sunny area. There were lots of steps, but it was worth the views. The vegetation with all the flowers and birds made the atmosphere very tranquil. Everyone loved the parrots especially my husband!😊
Stayed in March 2025
Reviewed: March 6, 2025
Diane
United StatesLike most properties, there are no elevators so it is difficult to navigate the property when you use a cane.
The view from our room was my favorite! All the balconies are covered so you can enjoy the outside without being on the sun. A surprise was a large private jacuzzi on the balcony, I didn’t need to go to pool which was 3 floors down the stairs. The staff were very friendly, welcoming and accommodating. I felt safe and secure. The rooms were very clean, no bugs. Overall it was a good experience.
Stayed in March 2025
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