8.2

Reviews of Hotel Cañada Internacional 3 stars

Carretera Palenque - Pakal Na, esq Av Juarez, col La Cañada, 29960 Palenque, Mexico

  • James

    Reviewed: 11 June 2025 · Stayed in June 2025

    Verified review
  • Angela

    Reviewed: 6 May 2025 · Stayed in May 2025

    Verified review

    It was dog friendly, clean and had a pool

    Description on booking.com was not correct. There was no room service, no breakfast and no safe in the room

  • Maria

    Reviewed: 17 April 2025 · Stayed in April 2025

    Verified review

    The swimming pool area was nice

    The room need a bit of care, the bathroom has a high window (just covered with a net) open to the lift area so it was a bit disturbing and loud

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  • David

    Reviewed: 9 April 2025 · Stayed in April 2025

    Verified review
  • Catherine

    Reviewed: 30 March 2025 · Stayed in March 2025

    Verified review
  • Kira

    Reviewed: 17 March 2025 · Stayed in March 2025

    Verified review

    City center, close to main road and restaurants and groceries. We have room on inside, so no any road noise in that case. Room is big. Beds are comfortable. Shower was not perfect, but after 10 minutes You can get warm water. You can get free coffee in the morning. WIFI speed is good

    No ice in the reception.

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  • Philip

    Reviewed: 12 March 2025 · Stayed in February 2025

    Verified review

    Excellent location, close to restaurants, and transport. Comfortable beds and lovely pool area

  • Alberto

    Reviewed: 23 December 2024 · Stayed in December 2024

    Verified review
  • Lbale

    Reviewed: 5 December 2024 · Stayed in November 2024

    Verified review

    Location was right across the ADO bus station with restaurants nearby. A public minivan called "collectivo" that ferries people to/from the Palenque archaeological site for a minimal amount stops by the ADO bus station. Good open wardrobe space for hanging clothes and shelf for a big suitcase much appreciated. Bottled water, hand soap and shampoo provided. Friendly staff.

    No elevator and no ref in my room. No breakfast served. The lights were too bright, including the bedside lamps. Furniture arrangement could be better made (a long sofa bed and a heavy table were both right beside the TV!). No to limited English-speaking staff.

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  • Nigel

    Reviewed: 28 November 2024 · Stayed in November 2024

    Verified review

    The location if you travel by bus or coach was brilliant being opposite the ADO/Collectivo terminal. $25 each way for a Collectivo to the Palenque ruins. Pool was good and a welcome cool off after a hot humid day at the ruins. The room was a good size and the beds comfortable.

    We are getting on in years and had 40 steps to negotiate to our room (10 blocks of 4). There are no bell boys or any staff to help carry one's luggage. and currently no lift. Aircon control in the room did not work as regards controlling temperature or fan speed so pretty useless.

  • Garcia

    Reviewed: 26 November 2024 · Stayed in November 2024

    Verified review
  • Annabelle

    Reviewed: 22 November 2024 · Stayed in November 2024

    Verified review
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  • Sandoval

    Reviewed: 20 November 2024 · Stayed in November 2024

    Verified review

    Staff friendliness ready to assist, staff did provide coffee or tea in the morning, but no restaurant on facilities but plenty of restaurants nearby and ADO bus station just across street! Maya train station is also nearby!

  • Fardau

    Reviewed: 20 November 2024 · Stayed in November 2024

    Verified review

    Spacious room. Great beds with cotton sheets and hard mattresses. Nice shower as well! We only stayed one night, was great for that!

    Extensive use of chemical cleaning materials. That seems the be the case in most Mexican places..

  • Szandra

    Reviewed: 14 November 2024 · Stayed in November 2024

    Verified review

    Good location, enough space in the room, nice restaurants nearby

    -

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  • Renew2553

    Reviewed: 10 November 2024 · Stayed in November 2024

    Verified review

    Location was close walk to ADO station and many great restaurants. They provided bottled water and had a large jar to refill from. The AC was nice and cold.

    Beds could use an upgrade and there is some renovation work being done on the central core of the building, so there was noise during the day.

  • Roberto

    Reviewed: 2 September 2024 · Stayed in September 2024

    Verified review

    The location close to the ADO bus terminal and to restaurants.

    The room and the bathroom was full of mosquitos. The walls were dirty, full of killed mosquito. The bed was dirty. The pool was dirty, cannot swim on it.

  • Olivia

    Reviewed: 9 June 2024 · Stayed in June 2024

    Verified review

    Great location, lovely pool, lots of jungle wildlife.

    The staff are lovely but really not weary about noise. You’ll be forced to wake up early with them as they talk loudly early in the mornings, and have the leaf blower on first thing. I’d recommend avoiding the ground floor to avoid!

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  • 7.0 Good
    Zofia

    Reviewed: 13 May 2024 · Stayed in May 2024

    Verified review
  • Stephanie

    Reviewed: 12 May 2024 · Stayed in May 2024

    Verified review

    It was an ok stay. We were given the room literally next to the pool. After understanding that we wouldn't have quiet there, we requested to change the room and this was done with no problem. If you arrive early, like we did, they won't give you the room even if the hotel is empty, which is a bit annoying but understandable, just to pay almost a full night to check in early does not make sense. Even so, they let us use the facilities with no problem before and after check in, which we were greateful for. There's also water to fill in your bottles.

    The rooms don't feel very clean, there were mosquitoes everwhere, especially in the bathroom. The beds were a bit hard but we had a good sleep anyway.

  • Esther

    Reviewed: 8 May 2024 · Stayed in April 2024

    Verified review
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  • Cz

    Reviewed: 12 April 2024 · Stayed in April 2024

    Verified review

    The hotel is close to bus terminal and supermarket.

    A little bit far from center.

  • Lucjan

    Reviewed: 20 March 2024 · Stayed in March 2024

    Verified review
  • 7.0 Good
    Konstantin

    Reviewed: 19 March 2024 · Stayed in March 2024

    Verified review

    Location is great, as well as the hotel layout and size of the rooms.

    Noise from the streets and a bunch of people hanging out in the pool until late.

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  • Lucjan

    Reviewed: 15 March 2024 · Stayed in March 2024

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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