Reviews of Hotel Cabañas Safari 3 stars

It was like a resort but very quiet. The swimming pool was warm and amazing. There were a lot of birds and the Hammocks on the patios were excellent. Breakfast was ok. Taking a bus to town and the bus station was very simple. The handsome manager was pleasant and helpful. Taking a tour Bus (Otisa) from San Cristobal de las casas to Palenque was the way to go, safe and affordable and when you are done the 3 stop tour of the waterfalls and Palenque Pyramids have them drop you off on the road in front at Cabana Safari, it really is an oasis and you will not be disappointed. Be sure to have snacks with you. Careful with the Taxi Drivers and know your prices. Be sure to visit Christian at the Monopoly Drink very near the town square, his drinks are amazing and very exquisite and unique.

Decent location.

Very rustic. No TV. No hot water. The cabins are dated. Need a lot of improvements. The soap dispenser by the sink was leaking, the liquid soap was everywhere around the sink. The window did not close properly. The cabin door didn't close all the way. Luckily it had a chain lock to close it better. To eat you have to go to downtown or order something from Uber the restaurant at the cabins was close all the time.

Price, location in the jungle, some great service from particular staff members

The bed was not cleaned. We found a roll of toilet paper and used toilet paper under the sheets on our 2nd stay. Mosquitoes a major problem.

A bit outside of town so far from the hustle and bustle. Great place to stay if you're going to the ruins .

The place is generally good and has a nice atmosphere. The bungalows are simple but offer a privacy and ecological background. The only disadvantage of the place is restaurant service. We planned to have an early breakfast to go to Palenque ruins as early as possible, because later we were making a very long trip to the next location, thus being at 7:30 at the restaurant. It took us up until 10 am to finish it as the service was way too slow and of below average quality of meals. Knowing that in advance we would rather have breakfast at the other place, as there are plenty of options around. So conclusion - worth staying, but eating somewhere else.

The location

The restaurant. It was expensive and not good food

Staff friendly and pool and restaurant area really lovely. Its only just outside Palenque yet felt so quiet and tranquil. I liked the little seating areas throughout the complex where you could go and sit in the sun or shade. We had our own private outside seating area with a hammock and surrounded by jungle plants. I booked it last minute and the staff were very accommodating, I would definitely stay again.

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It had a deck in the back to relax in. Also, everything needed to take a prompt shower.

the restaurant experience was bad. The staff spent more time talking then actually attending to us. Which there was only us in the restaurant at the time. Then they allowed a roaming cat to harass us. it jumped on the table as we ate and tried to claw at my pants twice. aside from that the internet was bad and the staff admitted it can go in and out. I had to use my mobile data for the most part. when it was working since the area doesn't provide a good signal. Then when canceling we did not get the refund for the nights not stayed as what booking sent me in a email. since their machine to scan our cards was not working and we had to transfer since we also didn't have much cash on hand. they mentioned something about it was too soon to give the rest of our money back but my email from booking says the charge should've been reduced.

This place is pet-friendly. They usually have a restaurant open and lush surroundings.

The restaurant was closed the afternoon we arrived, we had to order expensive and so-so take-out. Also the reception and most of the cabins need a new roof. You can see the age and deterioration of the place. But it served the purpose and accepted our pet.

Comfortable rooms in the junge

Unfortanutely owner doesn't care of their guests. Although it is a nice hotel in the jungle where you can see many animals for the night we stayed become a private party place for the daughter of the owner. She with her friends played loud horrible music first near some bungalows and then. We we forced to leave the pool bec they moved to the pool and turned theyr speaker at loudest options, didn't give any respect to the guestsause it was impossible to be there. One women from our group wanted to enter a pool and recieved a derogatory look from one of these ladies. Music was so loud it scared all the animals and birds and heared until the farthest bungalow. When I asked a personal to ask to lower the music they told to me that they are sorry, but she will continue to make the party until 9 p.m. So instead of listening the jungle and observe nature we were forsed to hear loud ugly music all evening and hearing ladies screams, we couldn't use a pool neither. In the morning we were at breakfast at 7.15 when it's starst and wanted to go at 8 to Palenque. We were waiting only for coffee almost an hour and leaved breakfast at 9.30. We been served coffee fruits and eggs for 1,5 hours!!!

The premises of the hotel are full with tree and grass and I have enjoyed the birds watching!

Nice cabins in a beautiful place. Staff was friendly and helpful. Really good price and a good location close to the town, archaeological area and waterfallls.

Unfortunately, we had to leave before breakfast

Would have liked a fridge

Comfortable cabins, and the restaurant has improved a lot

No hot water, and installations are getting old

Great location, great staff. Second time I've stayed here.

I really loved to be in the jungle, away from the traffic of the city center but close enough (5 min by car) for all the services. Cabañas are comfortable with big beds and private gardens, the property is super nice, with a pool, big gardens, restaurant and hammocks. It’s a safe and quiet area.

Breakfast service was a bit slow (1 hour in total)

Cabanas with jungle feeling, you could see some animals

Awful experience, watch out, or you will get ROBBED!!! We went for dinner one evening and when we came back all my money was stolen from the room! At first the stuff was trying to be helpful and promised to watch the cameras for some clues and after I got very agitated the offerd to reimburse us for on night of stay (not even close to the sum of money that was stolen). On the next day when we asked about the videos they told us they didn't find anything suspicious and went back on the offer of reimbursement. The lock of our room wasn't broken, so either they have very loose locks or some of the workers are in on it and used a key. No wonder they didn't find anything! Worst experience ever, I wish I have read some on the Google reviews first, as there are some similar to mine, not on booking though. I wish we have never stayed there, so if you are thinking about it either carry all your valuable on you all the time or get scammed! They are not accepting card payments, so you have to have cash on you. I wonder why..... please don't make our mistake and get your holidays ruined by staying here!

Quirky place, but liked it. Very natural in a area of farms and woods. A lot to enjoy in the facilities.

A bit remote

The garden, the pool and the restaurant. The position Is far from the center in a quite and relaxing area surrounded by nature.

No One speak english and it' s impossible to comunicate even simple and easy words. Thanks to Google translate.