8.9

Reviews of Cabanas Jaalkab

Calle 21 x 168 y 170, 97323 Chelem, Mexico

  • Bianca

    Reviewed: 31 August 2025 · Stayed in July 2025

    Verified review

    The location looks like magic, beautiful cabañas around a pool.. very nice. The people were very nice and the cabaña was clean.

    We had booked a cabaña for 5 persons but it only had two double beds (normal ones, not king size). Luckily we could use a hamac for the fifth person. I had also hoped we would have access to the lagoon (just behind the cabañas), but that wasn't possible.

  • Kalle

    Reviewed: 26 March 2025 · Stayed in March 2025

    Verified review

    Very authentic and natural separate houses. Good for families, kid-friendly.

    Property response:

    Dear Kalle, Thank you very much for sharing your experience. We’re glad to hear you enjoyed the authentic and natural style of our cabins, and that the space was great for you and your family. We appreciate your feedback and hope to welcome you back again soon.

    Dear Kalle, Thank you very much for sharing your experience. We’re glad to hear you enjoyed the authentic and natural style of our cabins, and that the space was great for you and your family. We appreciate your feedback and hope to welco… Show more

    Cabanas Jaalkab
    7 April 2025
  • Lea

    Reviewed: 24 February 2025 · Stayed in February 2025

    Verified review

    Lovely place to relax, quiet

    I had to fill more paperwork than when asking for a visa 🙄 We filled it on paper upon arrival and it apparently wasn't enough for them so they came bother us at breakfast to do it again on the tablet. They ask all sorts of garantees and deposit, which is quite ridiculous as it's far from being a luxurious place. Flush in the toilet barely worked, same for A/C, smell in the shower and bathroom was quite bad. The check in inventory as they showed up the room tool longer than when signing a lease 😂

    Property response:

    Hi Lea, we are so sorry that our check in took so long for you to fill. We were training new personnel and apparently you were their first costumer. We will check into consideration the paper work you had to fill to make it less uncomfortable. Thank you so much for your patience and taking the time to write about your experience. We hope to recieve you again soon

    Hi Lea, we are so sorry that our check in took so long for you to fill. We were training new personnel and apparently you were their first costumer. We will check into consideration the paper work you had to fill to make it less uncomforta… Show more

    Cabanas Jaalkab
    25 February 2025
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  • 7.0 Good
    Gail

    Reviewed: 1 February 2025 · Stayed in January 2025

    Verified review

    Clean. Quiet. Remote.

    Construction workers currently building a new building next to the cabana I was in. So much for R&R. I think the property needed to notify me as to the situation giving me the option of staying or canceling.

    Property response:

    Dear Gail, Thank you for taking the time to share your experience. We’re glad to hear you found the place clean, peaceful, and recently renovated. We sincerely apologize for the inconvenience caused by the nearby construction during your stay. You are absolutely right—we should have informed you in advance so you could make the best decision for your comfort. We truly value your feedback and will take it into account to improve our communication with future guests. We hope to have the opportunity to welcome you again under quieter conditions and provide a better experience. Que tengas un excelente día. -Betty Jáalk’ab Cabañas

    Dear Gail, Thank you for taking the time to share your experience. We’re glad to hear you found the place clean, peaceful, and recently renovated. We sincerely apologize for the inconvenience caused by the nearby construction during your … Show more

    Cabanas Jaalkab
    7 April 2025
  • U

    Reviewed: 16 January 2025 · Stayed in January 2025

    Verified review

    I liked the friendly staff a lot (it's one family running this for the owners, so not every day some unmotivated personell etc.), the possibility to use bikes, coffee available, etc. Room has a small fridge as well. I recommend the staff to mail after reservation the best way to get there - could save money using Minibus.

    I think it was all good. OK, a small whole in the wall, so theoretically some animals may come into the bathroom. But I do not care that much :)

    Property response:

    Thank you so much for your review. We really appreciate it. It’s amazing to hear that you had a place on time with us. And we’re hoping To Welcome You again sometime in The Future.

    Cabanas Jaalkab
    16 January 2025
  • Kevin

    Reviewed: 22 December 2024 · Stayed in December 2024

    Verified review
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  • Karas

    Reviewed: 14 November 2024 · Stayed in November 2024

    Verified review

    Quiet and eco friendly. Nice pool

    I wouldn’t say I didn’t like it but the thatched roofs are not sealed so spiders and bugs get in.

    Property response:

    Thanks for your review, Karas! We are very happy to know that you enjoyed our staff, the tranquility of the place and our pool. We value your appreciation for our eco-friendly concept and location. Regarding palm roofs, we understand that it may be an unexpected aspect and we take your comments into account. We work to maintain the balance between authentic experience and convenience, and we will continue to look for ways to improve. We hope to see you again soon at Jáalk'ab Cabañas. Thanks for your visit!

    Thanks for your review, Karas! We are very happy to know that you enjoyed our staff, the tranquility of the place and our pool. We value your appreciation for our eco-friendly concept and location. Regarding palm roofs, we understand that i… Show more

    Cabanas Jaalkab
    19 November 2024
  • Elias

    Reviewed: 1 October 2024 · Stayed in September 2024

    Verified review

    The atmosphere 👌

    My A/C doesn't work properly .

    Property response:

    Thank you for your comments, they are very valuable for our continuous improvement processes. We'll check the air conditioning. We hope to see you soon back at your home Jáalk’ab Cabañas

    Cabanas Jaalkab
    7 November 2024
  • David

    Reviewed: 27 February 2024 · Stayed in February 2024

    Verified review

    Lovely cabanas and pool. Short walk to quiet beach. Basic kitchen available. Coffee provided. Owners very welcoming

    Property response:

    Thank you for your comments, they are very valuable to us and our team of collaborators. We hope to see you back soon in this your home Jáalk’ab Cabañas

    Cabanas Jaalkab
    21 August 2024
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  • Nicholas

    Reviewed: 14 February 2024 · Stayed in February 2024

    Verified review
  • Alina

    Reviewed: 22 January 2024 · Stayed in January 2024

    Verified review
  • Iván

    Reviewed: 21 January 2024 · Stayed in January 2024

    Verified review

    The cabins were amazing and really comfortable! They are spacious, clean, and well equipped. The bed is comfy and the net does protect you from any mosquitoes which might have gotten into the room, although I didn’t see any inside (there were many outside, but repellent kept them at bay). The staff was friendly and ready to help, and they lent us beach chairs and an umbrella to use at the beach. The pool was slightly cold, but still quite pleasant and clean! The Wi-Fi works perfectly well for working remotely, and there are sufficient power outlets inside and outside the cabins. On the TV there is Netflix and other streaming platforms. There is also a temazcal (traditional sauna) which works on scheduled days and can seat large groups. There is no kitchen inside the cabins, but there is a fridge to keep food fresh, and there is a shared kitchenette with an electric stove, near the site’s entrance, and the staff can lend you a pan to cook a quick meal. Hot coffee is prepared and served for free twice a day. There is sufficient, safe, and convenient parking space for all guests, and the staff lends you a little trolley so your luggage can be carried around easily to your cabin without getting soiled with sand. I would definitely recommend it to any traveller, and I will surely come back with my family one day! The property has one pet-friendly cabin only, so if you are coming with your pet it’s worth booking and letting them know in advance.

    Property response:

    Thank you for your kind comments, they are very valuable to us and our team of collaborators, we hope you have enjoyed your experience with us. We are waiting for you back in this your home Jáalk’ab Cabañas David

    Cabanas Jaalkab
    22 September 2024
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  • Andrés

    Reviewed: 5 January 2024 · Stayed in December 2023

    Verified review

    The family taking care of the place, were eager to make you feel comfortable. They are nice people.

    Filty kitchen. As a pet friendly place, i wondered the conditions in which the dog of that place was held.

    Property response:

    Thank you for your kind comments, they are very valuable to us and our team of collaborators, we hope you have enjoyed your experience with us. We are waiting for you back in this your home Jáalk’ab Cabañas David

    Cabanas Jaalkab
    22 September 2024
  • Juan

    Reviewed: 20 November 2023 · Stayed in October 2023

    Verified review
  • Christine

    Reviewed: 1 November 2023 · Stayed in November 2023

    Verified review

    Wow ! What a beautiful place ! This place is so beautiful and well maintained. The owners were really nice. The pool is very nice. This place offers so much and it’s pet friendly too!

    Nothing !

    Property response:

    Thank you for your kind comments, they are very valuable to us and our team of collaborators, we hope you have enjoyed your experience with us. We are waiting for you back in this your home Jáalk’ab Cabañas

    Cabanas Jaalkab
    22 September 2024
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  • Joshua

    Reviewed: 18 October 2023 · Stayed in October 2023

    Verified review

    Atmosphere and food

    Property response:

    Hello Joshua! Thank you for your amazing review and for giving us a perfect rating! We are very happy that you enjoyed your stay and that everything, from the staff to the comfort and atmosphere, met your expectations. We strive to offer an unforgettable experience, and comments like yours motivate us to continue improving every day. We hope to welcome you again soon and that you can continue enjoying everything that Jáalk'ab Cabañas has to offer. See you next time! Kind regards, Jáalk'ab Cabañas

    Hello Joshua! Thank you for your amazing review and for giving us a perfect rating! We are very happy that you enjoyed your stay and that everything, from the staff to the comfort and atmosphere, met your expectations. We strive to offer a… Show more

    Cabanas Jaalkab
    7 November 2024
  • Donata

    Reviewed: 25 July 2023 · Stayed in July 2023

    Verified review

    Very friendly and helpful staff. Very charming cabanas and close to a very quiet and secluded beach. With a car you can easily go to restaurants and shops in the city. Across the street, very good and friendly restaurant. The pool was nice and very close to the room.

    Property response:

    Thank you for your fantastic review! It fills us with joy to know that your experience at Jáalk'ab Cabañas was perfect and that you enjoyed every aspect of your stay. We strive to offer our guests a welcoming and memorable environment, so your words motivate us to continue working with passion. We hope to welcome you again soon for more unforgettable beachside moments. Thank you for choosing us and for being part of our family!

    Thank you for your fantastic review! It fills us with joy to know that your experience at Jáalk'ab Cabañas was perfect and that you enjoyed every aspect of your stay. We strive to offer our guests a welcoming and memorable environment, … Show more

    Cabanas Jaalkab
    19 November 2024
  • 7.0 Good
    Iain

    Reviewed: 21 May 2023 · Stayed in May 2023

    Verified review

    The rooms were spacious and beds comfortable.

    Property response:

    Thanks for your review, Iain! We are very happy to know that you enjoyed the spaciousness of the rooms and the comfort of the beds at Jáalk'ab Cabañas. We strive to offer a welcoming and comfortable space so that our guests feel at home. We take your location score into account and will work to improve the overall experience of our visitors. We hope you return soon to enjoy more moments of rest. Thank you for choosing us and for your valuable opinion!

    Thanks for your review, Iain! We are very happy to know that you enjoyed the spaciousness of the rooms and the comfort of the beds at Jáalk'ab Cabañas. We strive to offer a welcoming and comfortable space so that our guests feel at home… Show more

    Cabanas Jaalkab
    19 November 2024
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  • Jazmin

    Reviewed: 18 May 2023 · Stayed in April 2023

    Verified review
  • Eduardo

    Reviewed: 18 April 2023 · Stayed in April 2023

    Verified review

    Excellent service and pictures were just like property. They don’t offer food but they have 3 restaurants that you can order from.

    Property response:

    Thank you for your fantastic review! It fills us with joy to know that your experience at Jáalk'ab Cabañas was perfect and that you enjoyed every aspect of your stay. We strive to offer our guests a welcoming and memorable environment, so your words motivate us to continue working with passion. We hope to welcome you again soon for more unforgettable beachside moments. Thank you for choosing us and for being part of our family!

    Thank you for your fantastic review! It fills us with joy to know that your experience at Jáalk'ab Cabañas was perfect and that you enjoyed every aspect of your stay. We strive to offer our guests a welcoming and memorable environment, … Show more

    Cabanas Jaalkab
    19 November 2024
  • Katherine

    Reviewed: 30 March 2023 · Stayed in March 2023

    Verified review

    There was AC, mini fridge, nice counter space, dresser, room safe, fan, nice shower with great water pressure and heat, handheld shower head, shampoo and conditioner provided, hammock, and tv. Room was clean and sheets were clean. Host had wonderful communication regarding rules, amenities via the iPad which was in English. Location was good with restaurants nearby. Staff was very friendly.

    the bug net was connected to the wall by one point so frappes on you while sleeping. would prefer it was held up by 4 points to give more room underneath and feel less claustrophobic.

    Property response:

    Thank you for your fantastic review! It fills us with joy to know that your experience at Jáalk'ab Cabañas was perfect and that you enjoyed every aspect of your stay. We strive to offer our guests a welcoming and memorable environment, so your words motivate us to continue working with passion. We hope to welcome you again soon for more unforgettable beachside moments. Thank you for choosing us and for being part of our family!

    Thank you for your fantastic review! It fills us with joy to know that your experience at Jáalk'ab Cabañas was perfect and that you enjoyed every aspect of your stay. We strive to offer our guests a welcoming and memorable environment, … Show more

    Cabanas Jaalkab
    19 November 2024
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  • Webber

    Reviewed: 18 February 2023 · Stayed in February 2023

    Verified review

    dry chilled great staff quiet and a clean site plus the iguanas show each day 😊😊

    Property response:

    Thank you for your fantastic review! It fills us with joy to know that your experience at Jáalk'ab Cabañas was perfect and that you enjoyed every aspect of your stay. We strive to offer our guests a welcoming and memorable environment, so your words motivate us to continue working with passion. We hope to welcome you again soon for more unforgettable beachside moments. Thank you for choosing us and for being part of our family!

    Thank you for your fantastic review! It fills us with joy to know that your experience at Jáalk'ab Cabañas was perfect and that you enjoyed every aspect of your stay. We strive to offer our guests a welcoming and memorable environment, … Show more

    Cabanas Jaalkab
    19 November 2024
  • Andrea

    Reviewed: 9 February 2023 · Stayed in January 2023

    Verified review
  • Mallette

    Reviewed: 7 February 2023 · Stayed in February 2023

    Verified review

    The tranquility. Old school like camping with all the amenities. Very close to walk to the beach about 5 minutes. Great restaurant across the street. Fridge microwave and good shower pressure. Eco friendly. Cabana up front of property has cooking equipment to cook food for yourself. Use of bikes and beach chairs to the beach etc. Great value. Pool has shallow end and nice and cool to relax. Very friendly staff.

    I couldn't stay longer. Nothing really at all.

    Property response:

    Thank you for your fantastic review! It fills us with joy to know that your experience at Jáalk'ab Cabañas was perfect and that you enjoyed every aspect of your stay. We strive to offer our guests a welcoming and memorable environment, so your words motivate us to continue working with passion. We hope to welcome you again soon for more unforgettable beachside moments. Thank you for choosing us and for being part of our family!

    Thank you for your fantastic review! It fills us with joy to know that your experience at Jáalk'ab Cabañas was perfect and that you enjoyed every aspect of your stay. We strive to offer our guests a welcoming and memorable environment, … Show more

    Cabanas Jaalkab
    19 November 2024
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