I had an absolutely lovely 4 day, 3 night stay at Calea Tulum. It is a new, peaceful hotel in Aldea Zama (opened on December) that is at the level with comfort. A few things that were excellent: 1. The room was big. 2. The beds - mattress and pillow - were very comfortable. I think all were very comfortable memory foam. 3. No construction noise in the mornings (some previous reviews mentioned there was, they must have been done). 4. Wifi strong and reliable. I worked remotely during my stay and had zero problems with video calls. 5. The staff and receptions were so friendly. Just absolutely lovely. The blond receptionist spoke English really well and was very friendly and helpful. 6. Overall the hotel was quiet and peaceful, exactly what I needed. There were a couple things that could be improved but they were minor: 1. I rented a bike from the hotel for 150 MXN per day and took it to the beach (the hotel works with an outdoor company got bike rentals). The bike’s chain fell off while I was biking at the beach and I had to walk 1.5 hours back. Not ideal. The bikes were not well maintained and I don’t think the hotel should be renting them out. But thankfully the hotel didn’t charge me for the rental. The blond receptionist was lovely and helped take care of it. 2. The elevator didn’t work while I was there. So the receptionist carried my bag to my room on 2nd floor, when checking out, I carried it down. Not a big deal at all. 3. During my stay there were some really loud people who moved into the room next to mine and disturbed my peace. They were overall just low brow and inconsiderate, played music loudly during the day and were loud in the early morning (slamming doors, talking loudly, etc). Not the hotel’s fault but the walls are thin and carry all the sound. But overall an excellent experience at a great nightly price. I’d definitely return!

Stayed in April 2025

The location in a new residential area means extremely expensive "fancy" restaurants and taxis.

Really nice and modern hotel.

Stayed in March 2025

Early morning construction noises.

The staff were very kind, knowledgeable and accommodating.

Stayed in March 2025

Construction waking you up but hay, it’s booming Tulum!

Room was excellent, with comfortable beds, and couch , apartment area excellent for husband to sleep while I was up in living room. Balcony was a huge plus to enjoy the evening. Pool area pleasant. Having a coffee maker provided is a huge bonus! Walkable to restaurantes, stores and plaza area. Great atmosphere. Quiet area to sleep.

Stayed in February 2025

Wonderful hotel. I liked everything. Friendly and welcoming staff. Clean pool, clean room. Excellent location. There are massage rooms, a café (with very delicious food at the café right behind the hotel), and an excellent pastry shop just 50 meters away—all nearby. Safe neighborhood. There was always a spot for parking my car. I definitely recommend this hotel. Also, the beds were very comfortable and new, and the air conditioners worked perfectly. Mini kittchen whith stowe, refrigerator and all nesessary amenities also presented.

Stayed in February 2025

Nothing

Excellent hotel, clean, nice staff, great service and price 😊

Stayed in February 2025

I liked everything.

I was super impressed with the yoga studio Centro Calea, is one of the best I have seen. The hotel has one free class per stay. It has a lot of nice details, big rooms and fast internet. Also the staff is really friendly and helpful. Really recommend it.

Stayed in January 2025

Everything was very good, I would still here again without a doubt.

Everything was brand new, excellent facilities and attention. Wifi , pool, all were very good and reliable.

Stayed in January 2025

I couldnt stay more days =(

Very clean hotel. My room was perfectly clean, the internet worked fast at all times , and it has several restaurants two blocks away for any kind of food you like. I couldn't try the rooftop pool, but it looks amazing . Good for work or vacation.

Stayed in January 2025

We really enjoyed our stay, the rooms are so confortable and spacious, and the staff was great, meeting beyond our expectations.

Stayed in January 2025

The room was spotless and modern, with an incredibly comfortable bed—I slept wonderfully! The location in Aldea Zama was ideal, with everything I needed within walking distance. I worked remotely, and the internet was reliable throughout. I’ll definitely be coming back!

Stayed in October 2024

The elevator was not yet installed but they told me that it would be solved in a couple of days.

Internet was fast at all times. The location is excellent, there are very delicious cafes and restaurants around. The attention was very good. I felt safe at all times. I liked that inside the apartment I could cook and store food in the refrigerator.

Stayed in October 2024

Wifi situation took days to sort out. I wish the staff was a little more "solution oriented" and made sure that the actual problem with my internet got fixed on the first attempt. We wasted a whole bunch of back and forth. It it wasn't for that, I rate my stay as 9/10.

Clean, good looking, great location, no problem with moisture or mold, working AC.

Stayed in March 2025

No window in the room.

Stayed in February 2025

Construction next door, far from beach, no tourism guidance

Clean and budget price

Stayed in January 2025

There are no comments available for this review

Stayed in March 2025

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Stayed in February 2025

There are no comments available for this review

Stayed in January 2025

There are no comments available for this review

Stayed in March 2025

There are no comments available for this review

Stayed in January 2025