I like everything about this hotel

This is my 3rd stay at Quinta Real as it always exceeds my expectations and delivers first class service and an unmatched location.

Stayed in September 2025

Minor things, but it's an old building, so the outlets weren't in the most convenient places to plug in a phone. Also the air conditioning control light was too bright. Recommend covering it up with black tape if you're a sensitive sleeper.

Beautiful, comfortable and safe. Location was the best possible for the activities we had planned. Staff was friendly.

Stayed in September 2025

Staying here is a treat, you just are spoilt by experience.

Stayed in August 2025

The Quinta Real is a beautiful gem right in the centre of the old town! Set in a converted convent - the room was lovely and charming. The staff were so kind from the moment we arrived and kindly upgraded our room for my partner's birthday. The breakfast is incredible - highly recommend trying everything on the menu, and the wait staff were always attentive and kind! While we didn't use the pool, the hotel gym is great for a quick workout, and the grounds are lovely and quiet. The hotel is only moments walk away from the central square and all the great restaurants. We loved our stay!

Stayed in August 2025

Stunning facilities. Well maintained. Rooms were spacious. There's something special about staying here that money can't buy - an old world elegance and serenity. Staff were always friendly and helpful. Was travelling with three young children and felt right at home.

Stayed in July 2025

I could not stay in a Oaxaca longer. Had to go back home to work.

Great food, (better than newer popular restaurants). Great service, best location, all fantastic.

Stayed in July 2025

That we have to leve .

Everything was great!! The people were very friendly. Food was great too. Adorable location is great. And the GUELAGUETZA show is amazing.

Stayed in June 2025

Breakfast was great! I really loved the options for the food was a great way to get a truly authentic experince with class.

Stayed in June 2025

From the moment we entered, the staff was on point! We were greeted and welcomed warmly. Over the course of our stay they (primarily “Marco”) provided suggestions for tours and other activities and also helped us make dining reservations to some of the best restaurants in Oaxaca. The pool area was a wonderful place to relax after exploring the city and the grounds themselves were exceptional. La Quinta Real is truly an Oaxacan oasis! We can’t wait to visit again and will highly recommend to our friends.

Stayed in May 2025

Our room had a very low barrier between bedroom and bath which my tall husband hit his head on more than once.

Beautiful hotel just as we remembered it from decades-earlier stay. Staff was most helpful and location unbeatable.

Stayed in March 2025

We arrived at 930pm after a very long day of travels With a sleeping, exhausted baby. When you stay at a 5 star hotel, a 40 minute check in is simply unacceptable. I'm seriously shocked and even 2* hotels I've stayed in never had this issue. Management seriously, seriously needs to look at this. Equally, at this cost, and for a 5*, breakfast should be included. That's pretty mind blowing not to be. And, we booked a certain room. We were shown a tiny room and had to go back to management, late at night, exhausted, to talk and ascertain they didn't give us the right room. They did resolve quickly the next morning but this was just another tiring annoyance.

Beautiful setting. Lovely pool. Great location to explore old town . Excellent cleaning staff - thank you!

Stayed in April 2025

No breakfast buffet and a la carte options severely overpriced! £17 for two boiled eggs!

Gorgeous historic hotel with fabulous pool and excellent location

Stayed in April 2025

The location is wonderful. The building is beautiful. We had the last available room which was a lovely quiet suite. We would definitely return.

Stayed in April 2025

Noisy air conditioning

Beautiful setting in a historic monument right in the center of vibrating Oaxaca

Stayed in April 2025

This is a historical hotel which dates back to the 1500s. It’s been well well restored and is an oasis of calm in the heart of the city.

Stayed in April 2025

We'd been in Mexico for just under 3.5 weeks, with one week left before heading home, and decided on an impromptu trip to Oaxaca. I bought our plane tickets on April 20th for departure from Mexico City on the 21st; scheduled a taxi to take us to Benito Juárez from Toluca; and away we went. I looked for a hotel and decided on 2 rooms for 4 nights and 3 days at Quinta Real for our family of five. We arrived late Monday night and checked in with Miguel. His excellent customer service set the tone for the duration of our stay. To my credit union's credit, it is very diligent and protective of my funds, particularly during travels abroad. However, due to their overprotectiveness something prevented my ability to pay when we arrived. This was frustrating and a bit embarrassing. Miguel arranged a solution and accommodated us nonetheless. The following day the issue was resolved and we paid in full. Each ensuing morning, day, and night was characterized by this same degree of congeniality and service. Though we didn't partake of their dining/entertainment or pool, we thoroughly enjoyed our comfortable rooms, room service, and breakfast. After our daily explorations we were always sure to come back to clean rooms. We also appreciated the central location and their recommendation of an excellent personal driver (Marco of Tours con Marco). This is a top notch establishment and their staff goes the extra mile. There is nothing pretentious about Quinta Real and it was well worth the cost. Great place and great people. We'll be back.

Stayed in April 2025

Beautiful historic building, well kept, friendly staff!

Stayed in April 2025

Our room had no window. We were offered to change it to another room with a window, but that one had two beds instead of one king and was even smaller in size. So we refused. The photos of the room on booking won’t necessarily match what you ll get in reality and it can be quite disappointing. Service is a bit corporate, not personal. Also… when you pay almost 500$ a room charging for a cup of filter coffee in the morning is quite strange.

Amazing property, beautiful gardens and common areas. Staff is kind and willing to help. Excellent location, not sure you can get better than that to explore Oaxaca. Overall feeling like you a travelling back in days, even the breakfast transforms you to the medieval days .

Stayed in April 2025

Nothing

Beautiful historic

Stayed in April 2025

We booked a governor's suite and got a different suite--not sure how it compared with what we should have had though but it was a nice room and very comfortable.

Stayed in April 2025

A lovely character property in the heart of the town. Cool, airy bedrooms , lovely courtyards and gardens and a refreshing pool for relaxing by after exploring the area in the sunshine. We had a really lovely substantial breakfast included in our rate. Well worth it.

Stayed in April 2025

Only negative was the cost of food and drinks. We ate once on the first day and not again. Cost mark up was prohibitive.

Stayed in April 2025

Accommodations were incredible. The staff had some amazing touches to make us feel special from the moment we arrived.

Stayed in April 2025

Include breakfast.

The pool area, whole staff were great. Cool historic building.

Stayed in March 2025