Reviews of Camino Real Veracruz 5 stars
Boulevard Manuel Avila Camacho, 3650 , 94299 Veracruz, Mexico

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Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewThe pool and beach area are ok. Not a five star hotel, more like a 3 star.
Dated facilities. Asked for adjacent rooms for our family, denied while the hotel is empty. Reception needs to be taught some hospitality basics.
Reviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewLocation
N/A
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewReviewed: 6 June 2025 · Stayed in May 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewBell Captain and some employees
Some employees, room was super humid and dusty, old towels, no hand lotion, noisy
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewPool was excellent
There was too much noise (loud music) in the room next to mine and the next day there was not water in the bathroom.
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewReviewed: 26 April 2025 · Stayed in April 2025
Verified reviewThe location
It was a noise in the water pipes that it woke me up in the morning
Reviewed: 25 April 2025 · Stayed in April 2025
Verified reviewReviewed: 20 April 2025 · Stayed in April 2025
Verified reviewWe got put on the 9th floor which was awesome! Amazing views. Room had a coffee machine and complimentary water bottles. Also an iron & board, as well as a safe. Location to the beach is perfect. The restaurant was great and perfect views.
The refrigerator in the room is only if you pay for bar service which is annoying. Not a fan of the fact the TV turns on automatically when you dock the key. No hair dryer which surprised me, I never asked if they have them upon request though.
Reviewed: 20 April 2025 · Stayed in April 2025
Verified reviewLocation is great for a beach day. The room was clean with a great view. The restaurant, Cafe, and little store are all great and convenient. Staff was all great.
Location is a little far from tourist activities in the city. Because it was semana santa the hotel was busy and noisier than my previous stay. My room had less amenities than my previous stay
Reviewed: 8 April 2025 · Stayed in March 2025
Verified reviewReviewed: 30 March 2025 · Stayed in March 2025
Verified reviewReviewed: 25 March 2025 · Stayed in March 2025
Verified reviewClose ocean-great concierge-comfortable room
Nothing
Dear Guest, Thank you for your comment, with which we acquire a greater commitment to make every stay of our future guests as memorable as yours. For a fact we will not fail to offer that service of Quality and Warmth that Camino Real hotels characterizes us. I hope in the near future to have the honor of serving you again. Best regards Jose Luis Farrugia Manager
Dear Guest, Thank you for your comment, with which we acquire a greater commitment to make every stay of our future guests as memorable as yours. For a fact we will not fail to offer that service of Quality and Warmth that Camino Real hot… Show more
Reviewed: 15 March 2025 · Stayed in February 2025
Verified reviewThe staff is awesome! The location is great
Dear Miss Paola We want to Thank You to stay with us. We are working hard to make our guests happu and really appreciate your feedback Best Regards Jose Luis Farugia General Manager Hotel Camino Real Veracruz
Reviewed: 15 March 2025 · Stayed in March 2025
Verified reviewThe breakfast isn’t well as it should be comparing the fame of the hotel
Dear Guest, Thank you for your comment, with which we acquire a greater commitment to make every stay of our future guests will be better. For that reason we are working in the quality service that room service offer. For a fact we will not fail to offer that service of Quality and Warmth that Camino Real hotels characterizes. I hope in the near future to have the honor of serving you again. Best regards, Jose Luis Farrugia Manager
Dear Guest, Thank you for your comment, with which we acquire a greater commitment to make every stay of our future guests will be better. For that reason we are working in the quality service that room service offer. For a fact we will n… Show more
Reviewed: 10 March 2025 · Stayed in March 2025
Verified reviewExelente
Reviewed: 10 March 2025 · Stayed in March 2025
Verified reviewReviewed: 28 February 2025 · Stayed in February 2025
Verified reviewReviewed: 18 February 2025 · Stayed in February 2025
Verified reviewSpacious and bright rooms, clea property. Friendly staff, quick reaction to customer needs. Awesome food, filete chemita is the best
No mini fridge in the rooms. Lack of tea or coffee pot
Reviewed: 17 February 2025 · Stayed in February 2025
Verified reviewThe location and beach
The restaurant/bar prices are too high comparing with other properties in other destinations
Reviewed: 4 February 2025 · Stayed in February 2025
Verified reviewThe swimming pool was closed . No mini bar in the room . Asked two times for it .
Reviewed: 26 January 2025 · Stayed in January 2025
Verified review