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Reviews of Casa Cactus Buenavista

Calle L Dolando y calle Esquina Francisco Madero, 77923 Bacalar, Mexico

#1 of 135 hotels in Bacalar

Guests' Choice

Review score

Based on 43 hotel reviews

9.9

Score breakdown

  • Cleanliness

    9.9

  • Comfort

    10.0

  • Location

    9.0

  • Facilities

    9.9

  • Staff

    10.0

  • Value for money

    9.6

  • Free WiFi

    9.6

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Showing 1 – 25

  • Reviewed: 6 August 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Apartment with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    -

    Wonderful Stay at Casa Cactus! We had a fantastic time at Casa Cactus in Buenavista. Jey, Sebastian, and their staff were incredibly friendly and made us feel right at home from the moment we arrived. We followed their advice on what to visit in the area and where to eat, and it did not disappoint. The atmosphere at the house was very comfortable and relaxing, and we truly felt well taken care of throughout our stay. Buenavista is a very calm and local village with super friendly people — away from the noise of Bacalar, but close enough if you want to make a quick visit. We especially loved the breakfast – everything was fresh and delicious, with both continental and local options (the best cochinita pibil we’ve tried!). The facilities were also excellent: clean, well-maintained, and beautifully designed. One of the highlights of our trip was the sailing excursion. Sebastian took us on a sailboat through the Bacalar Lagoon, where we could see the beautiful colors of the water and take a swim. Afterwards, he treated us to some mojitos and guacamole. We highly recommend Casa Cactus and would definitely love to come back!

    Stayed in August 2025

  • Reviewed: 30 April 2025

    10
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Bungalow with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Amazing accomodation and truly wonderful hosts! Thank you for making us feel so at home- we only wish we could have stayed longer. Everything was perfect, and the dinner was absolutely delicious. A heartfelt thank you for such a memorable stay!

    Stayed in April 2025

  • Reviewed: 23 April 2025

    10
    Best place to stay near BACALAAR
    • Leisure trip
    • Family with young children
    • Apartment with Pool View
    • Stayed 1 night

    Showers have a low water flow.

    Great location near Bacalaar, only a 30 min drive. Great pool, hosts, very comfortable. Will definitively come back when I go back to Bacalaar.

    Stayed in April 2025

  • Reviewed: 19 April 2025

    10
    Mexican Paradise
    • Leisure trip
    • Couple
    • Deluxe Bungalow with Garden View
    • Stayed 6 nights
    • Submitted via mobile

    Jasmin and Sebastian were lovely hosts and made our stay at Casa Cactus in Buenavista unforgettable. Everything is to like about Casa Cactus, from the carefully decorated room, to the food that is creative, delicious and fresh, to the garden with beautiful plants, a pool to refresh and attentive staff. To make the most of Casa Cactus I recommend having your own car (although the hosts can help with arranging a taxi). The place is perfect if you are looking to relax, lay back and enjoy nature, but also be able to get to more lively places like Bacalar which is 20-30 mins by car. Jasmin and Sebastian made everything to ensure our stay would be perfect and gave us great advice on things to do and visit to get a real authentic experience. (They suggested a nearby spot for a beach day on the lagoon. The spot was secluded, and felt very intimate and private, with the jungle in the background, it was a bless compared to the crowds in Bacalar. Furthermore Buenavista is a perfect spot to visit Bacalar, but also other attractions nearby like Mahahual, a town on the Caribbean side, the ruins of Chacchoben or doing guided jungle tour.) Be aware there's not much choice for eating out in Buenavista, but you won't need it with the delicious food prepared by Jasmin. We preferred having dinner at Casa Cactus because of how good it was. Me and my girlfriend had the best stay here and would definitely recommend it.

    Stayed in January 2025

  • Reviewed: 11 April 2025

    10
    The perfect place to relax and unwind in tranquil garden surroundings. We loved every moment!
    • Leisure trip
    • Couple
    • Deluxe Bungalow with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Everything was perfect!

    The food was exceptional, beautifully presented and delicious and hosts Jay and Sebastian were delightful! The suites are well designed, spacious, cool and the bed was so very comfortable. Gardens lush and a beautiful, sparkling pool. Will we be back? FOR SURE!!

    Stayed in April 2025

  • Reviewed: 3 April 2025

    9.0
    Thanks to Jey and Sébastien !
    • Leisure trip
    • Couple
    • Deluxe Bungalow with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    We had an amazing time at Casa Cactus. The hosts, Jey and Sébastien, were very kind and welcoming, always ready to offer great advice on places to visit and recommendations. We thoroughly enjoyed our stay in their peaceful and beautiful property, surrounded by a lovely pool and an exotic garden. We highly recommend it – it's the perfect spot if you're looking to experience an authentic village, with a car to explore the surrounding areas. We also had the sailing experience with Sébastien, which was a private and great moment on the lagoon. Thank you, Jey and Sébastien!"

    Stayed in April 2025

  • Reviewed: 30 March 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Bungalow with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Charming nest and hosts in a peaceful location away from touristy Bacalar - still close to all activities

    Stayed in March 2025

  • Reviewed: 18 March 2025

    10
    Amazing stay!! Perfect place to feed your soul and relax your mind! 🤩
    • Leisure trip
    • Couple
    • Deluxe Bungalow with Garden View
    • Stayed 6 nights
    • Submitted via mobile

    We didn’t include the breakfast on our booking. So we believe food price could be cheaper for what you get when paid directly on site. Bed was not the most comfy one for us. It was a bit hard but this is always a personal feeling. 😉

    Relaxing and calm place. You feel like in the middle of nowhere. Perfect place to relax. Hosts are really nice. Buenavista is a small village. But all people in village is super friendly. Very nice community. Beautiful garden and clean pool, from water of the lagoon. You can feel the nature.

    Stayed in March 2025

  • Reviewed: 18 March 2025

    10
    peaceful and friendly
    • Leisure trip
    • Group
    • Deluxe Bungalow with Garden View
    • Stayed 4 nights

    The hospitality was incredible, the ambiance was really calm and peaceful, and Sebastian and Jay were by far the best hosts I have ever met. I hope we can go back again.

    Stayed in March 2025

  • Reviewed: 16 March 2025

    10
    A wonderful experience where everything felt just right — we didn’t want to leave.
    • Leisure trip
    • Family with young children
    • Deluxe Bungalow with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    There was truly nothing we didn’t like — our only regret was that we couldn’t stay longer, as our trip had to go on.

    This was one of the most special places we stayed during our trip! From the very first moment, Sebastian and Jey made us feel so welcome — like being part of a family. Their warmth, kindness, and care for every little detail created such a beautiful atmosphere. Our 3-year-old son felt completely at home and could move around freely and safely, which made the stay even more relaxing for us as a family. The room was perfect — spacious, comfortable, and ideal for our needs. The homemade food was absolutely delicious, and sharing a meal together felt like dining with friends. We also took a boat tour with them, which was a fantastic and unforgettable experience. The garden and pool area are calm, shady, and full of love for nature — perfect for unwinding. You can feel that everything here is made with heart. If you are looking for a place that is more than just a hotel — a place with soul, genuine hospitality, and a family-friendly atmosphere — this is it. We are so grateful for the time we spent here and hope to return one day!

    Stayed in March 2025

  • Reviewed: 9 March 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Bungalow with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    The bed was a bit hard, but other than that, everything else was great.

    Very nice accommodation. The room was spacious and comfortable, and the outdoor sitting area and pool were great. There was plenty of greenery and many birds in the garden. The owner and staff were also very friendly.

    Stayed in March 2025

  • Reviewed: 21 February 2025

    10
    Beautiful & relaxing. Makes you want to go back to Mexico to experience it again
    • Leisure trip
    • Family with young children
    • Bungalow with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to mention

    The decoration, the overall atmosphere, the room and above all Jey and Sebastian’s hospitality, help and recommendations

    Stayed in February 2025

  • Reviewed: 30 January 2025

    10
    Amazing hidden gem boutique hotel.
    • Leisure trip
    • Couple
    • Deluxe Bungalow with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Amazing hospitality by the entire hotel staff! Thank you! We can't wait to return. Five stars.

    Stayed in January 2025

  • Reviewed: 21 January 2025

    10
    Magical place with fantastic hosts.
    • Leisure trip
    • Group
    • Deluxe Bungalow with Garden View
    • Stayed 4 nights

    I spent more than 2 weeks in Mexico with my partner and friends and this was definitely the best accommodation. The rooms are very spacious and nicely designed. I really liked the garden and swimming pool area (very relaxing!). Casa Cactus Buenavista has a great location to explore places like Bacalar, Los Rapidos, Mahahual. Regarding food, the host can prepare it for you if you order in advance (it was so delicious!!!). You can also visit a local restaurant located few minutes on foot from Casa Cactus (there is also an option to have it delivered). Close to Casa Cactus there are also local shops with food, honey, souvenirs. Wifi signal was strong and available everywhere (not only in rooms). Jay and Sebastian are fantastic hosts. They took care of us so well. I felt like at home :) I truly recommend Casa Cactus Buenavista and will definitely go back when I am in Mexico again.

    Stayed in January 2025

  • Reviewed: 19 January 2025

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Apartment with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    A Serene Paradise in Bacalar. The sound design of the property is truly remarkable, every detail feels curated to create a tranquil and relaxing atmosphere. The secluded location is perfect for anyone looking to escape the hustle and bustle of city life. Surrounded by lush greenery, it feels like a hidden gem where you can completely unwind and reconnect with nature. The hosts' hospitality adds a personal touch, making the experience even better. They offer personalized recommendations, ensuring your comfort and always greeting you with a warm smile.

    Stayed in January 2025

  • Reviewed: 3 January 2025

    10
    Exceptional
    • Couple
    • Deluxe Bungalow with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Everything was perfect

    If you visit this area, stay at Casa Cactus! The hosts are the best, the beds are super comfy, everything is clean and well maintained. It's in walking distance to the lagoon. We extended our stay spontaneously.

    Stayed in January 2025

  • Reviewed: 28 December 2024

    10
    Hidden Diamond
    • Leisure trip
    • Family with young children
    • Bungalow with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    -

    Really a hidden diamond, I don’t even know where to start… - Extraordinarily helpful hosts - Both breakfast and dinner very good - Very spacious room - Very clean …

    Stayed in November 2024

  • Reviewed: 23 December 2024

    10
    Great spot for a vacation or just to relax and enjoy life.
    • Leisure trip
    • Couple
    • Deluxe Bungalow with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    It was all good.

    Beautiful hotel in a beautiful spot. The owners and staff are wonderful. This was our honeymoon and we look forward to returning on our first anniversary.

    Stayed in December 2024

  • Reviewed: 30 November 2024

    10
    Hidden gem in Buenavista
    • Leisure trip
    • Couple
    • Deluxe Bungalow with Garden View
    • Stayed 1 night
    • Submitted via mobile

    It is a perfect place for a quiet retreat from the normal tourist spots but It is necessary to have a car because it is too far away from bacalar without one. However, if you have a car, the distance is not a problem at all. 20 minutes down the road and all the great restaurants are at your fingertips. But without having to suffer through any of the noise and nightlife! This place is wonderful!

    This place is PERFECT!!! If you are looking for a nice quiet getaway, this is the place! The rooms were spotless, the grounds were beautiful, and the staff was extremely friendly! I've been coming to the the bacalar area for the past 5 years, and this is by far the best place I've stayed. The quality of the rooms and other amenities like the pool are perfectly hidden in a very authentic Mexican Pueblo.

    Stayed in November 2024

  • Reviewed: 29 November 2024

    10
    You won’t miss home
    • Leisure trip
    • People with friends
    • Deluxe Bungalow with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Sebastian and his wife the owners of this «casa» are absolutely nice, careful and all else you could think about a property owners should take care about their clients. You can go there with closed eyes, you and your family will enjoy the experience a lot. The amenities are great including the swimming pool. The rooms are huge and well equipped. Don’t miss it if you are in the area!!!

    Stayed in November 2024

  • Reviewed: 28 November 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Bungalow with Garden View
    • Stayed 1 night

    The hosts, Jey and Sebastian, were fabulous. Extremely helpful with activity and restaurant suggestions, arranging transportation, etc. They made sure you felt welcome in their peaceful and inviting oasis. The property is located approximately midway between Bacalar and Mahahual. With a combination of private and local transportation, it is very easy to get around. I highly recommend this property, and hope to return soon. Thank you Jey and Sebastian for a lovely stay!

    Stayed in November 2024

  • Reviewed: 11 November 2024

    10
    Great experience with a personal touch.
    • Leisure trip
    • Family with young children
    • Deluxe Bungalow with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    The hotel and the territory was great. We stayed with a 1 yo baby, who enjoyed the garden and the pool. A comfortable crib was also provided. A great breakfast was freshly made every morning. It’s a bit distant from the city, so make sure you have a car. Overall, highly recommended, will do again.

    Stayed in November 2024

  • Reviewed: 6 November 2024

    10
    Best Stay in Mexico, Beautiful luxurious Place ! exceeded our expectations in every way. Hidden gem
    • Business trip
    • Couple
    • Deluxe Bungalow with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Wish we booked more nights .

    "Our stay was simply magical! We booked last minute, and it felt like we had stumbled upon a hidden paradise. The pictures honestly don’t do this place justice – the beauty here is beyond words. The garden is lush, with cozy, winding paths surrounded by tropical plants, and the whole place is meticulously cared for. We even picked fresh bananas from the trees for breakfast! You can see so many birds sitting in your private padio Our room was elegant and comfortable, with a super mattress that allowed us to sleep so peacefully. We left the mosquito net open to enjoy the breeze, which was just perfect. It’s hard to believe a place like this exists just a few meters after entering the town. The food was outstanding. We enjoyed the daily special, and every meal was freshly prepared with local ingredients. The lobster with lemon sauce was honestly one of the best meals we've ever had! The pool is large, sparkling clean, and a great spot to relax – a true oasis on the north side of the lagoon, far from the crowds. We spent time in Bacalar, just a 20-minute drive away, but we loved relaxing in the pool and on the hammocks just as much. The owners and staff were incredibly welcoming, and breakfast was a delight each day, prepared with whatever fresh ingredients were available. This stay exceeded all expectations, and we’d recommend Casa Cactus to anyone seeking a peaceful retreat in nature." We also explored a hidden beach club recommended by Casa Cactus it was beyond imagination. The route to the beach club is bumpy for 1 km, but it's worth a drive , we saw some monkeys when we were walking downhills to the dock. It feels like all the lagoons are just for yourself. We went to Bacalar too, but we preferred this quite part of the lagoon, so authentic tourism. Our best stay in Mexico. Don't think too much when you book it place . You will have amazing stays and conversations, and it's so personal .

    Stayed in November 2024

  • Reviewed: 7 October 2024

    10
    We had a great stay in Casa Cactus. We came with our 8 month old baby and it worked perfectly. There was even a little c
    • Leisure trip
    • Family with young children
    • Deluxe Bungalow with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    The property is beautiful. Very nice garden and cozy little pathways to walk.

    Stayed in October 2024

Showing 1 – 25

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