Reviews of Casa Coco by Coco B Isla
Lot 72 Sac Bajo, 77400 Isla Mujeres, Mexico

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Reviewed: 7 September 2025 · Stayed in July 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewSuch a fabulous boutique hotel - tucked away from the hustle and bustle with gorgeous views for the beach. The pool was wonderful as were the chic interiors.
It was just lovely.
Thank you very much for your wonderful feedback. We are delighted to know you enjoyed the peaceful location, the views, the pool, and the design of our interiors. It truly makes us happy to hear your stay was lovely. We look forward to welcoming you back again soon. Warm regards from your home in Isla Mujeres, Coco B Isla.
Thank you very much for your wonderful feedback. We are delighted to know you enjoyed the peaceful location, the views, the pool, and the design of our interiors. It truly makes us happy to hear your stay was lovely. We look forward to welc… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewStaff was excellent. Didn't need for anything, quick to help any desire, booking, or local questions. Beautiful place tucked on the other side of the island away from the craziness. 20 min taxi/golf cart /moped to restaurants and most excursions but that's the price for seclusion when you want it. 10/10
Thank you so much for your wonderful feedback! 🌴 We are delighted to know that our team made your stay effortless and that you enjoyed the peaceful location of our property. It’s true, being tucked away brings that extra touch of seclusion, and we’re glad you found it worthwhile. We truly appreciate your 10/10 rating and look forward to welcoming you back for another relaxing stay!
Thank you so much for your wonderful feedback! 🌴 We are delighted to know that our team made your stay effortless and that you enjoyed the peaceful location of our property. It’s true, being tucked away brings that extra touch of seclusion,… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewWithout a doubt the best hotel I’ve ever stayed at! The facilities were amazing, and the staff so welcoming, caring and great at facilitating our every need!
Thank you so much for your wonderful words! We’re truly delighted to know you enjoyed your stay and felt so well taken care of. Our team will be thrilled to hear your kind comments. We look forward to welcoming you back for another amazing experience soon!
Thank you so much for your wonderful words! We’re truly delighted to know you enjoyed your stay and felt so well taken care of. Our team will be thrilled to hear your kind comments. We look forward to welcoming you back for another amazing … Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe view was beautiful. Breakfast was lovely. But there were a lot of boats daily with music/parties in front of the bay. The beach is private and tiny, the kayaks are a great add on but with lots of boat traffic it doesn’t feel real safe.
The accommodation doesn’t really feel like an hotel but understanding that the location is mainly used for yoga retreats made sense. Our room was a family 6-persons room which was a bit crowded, although it had two bathrooms which was nice. The room itself surprised us at first as a different room has view access to ours from their window, that didn’t feel private. Especially with us having kids around. The staff said there was nothing else they could do (which for the price we paid didn’t seem reasonable).
Thank you for taking the time to share your feedback. We are glad to hear you enjoyed the view, breakfast, and the kayaks. We’re sorry to hear that the boat traffic affected your sense of safety. While the bay is a public waterway and we have no control over outside vessels, we understand your concern and will reinforce safety recommendations for our guests using the kayaks. Regarding the accommodation, our property is indeed primarily designed for yoga retreats, which gives it a different feel than a conventional hotel. We appreciate your comment on the family room layout and the privacy concern. We will review this situation with our team to see if there are possible adjustments to improve our guests’ comfort. We truly value your observations as they help us identify areas where we can enhance the guest experience. We hope to have the chance to welcome you again under better circumstances.
Thank you for taking the time to share your feedback. We are glad to hear you enjoyed the view, breakfast, and the kayaks. We’re sorry to hear that the boat traffic affected your sense of safety. While the bay is a public waterway and we h… Show more
Reviewed: 8 August 2025 · Stayed in July 2025
Verified reviewWhat an absolute gem in the Caribbean! My wife and I stayed here for our honeymoon and it was perfect! Staff was super helpful and friendly and the property was immaculate. The little private beach was amazing! We will definitely be coming back to stay again!
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Thank you so much for your wonderful review! It was truly an honor to host you and your wife during such a special occasion. We're thrilled to hear that you enjoyed your honeymoon with us and that everything—from our staff to the private beach—made your stay memorable. We’ll be looking forward to welcoming you back for future celebrations (or just a relaxing getaway!). Wishing you both a lifetime of love and happiness! Coco B Isla Team
Thank you so much for your wonderful review! It was truly an honor to host you and your wife during such a special occasion. We're thrilled to hear that you enjoyed your honeymoon with us and that everything—from our staff to the privat… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewThe property is in quiet location of the island and we loved that. The entrance and grounds are beautiful. The pool was amazing and the private beach area was just perfect. The rooms were cute and even though no fridge in the room there was one available for us, as well as a microwave if needed. The breakfast was great and had just enough options, even for picky eaters like us. The staff was amazing. Also, the room fan was so good that we even shut the air conditioning off and didn’t need it, the fan cooled the room enough on its own.
There was nothing we didn’t like, the only thing was I thought there was a hammock on the porch of the room I rented, at least it seemed that way from the photos, and there was not but not a big deal at all. The lunch menu was a little too fancy for us and the two kids but the staff was very accommodating. If anything maybe just a couple simple options to add to the lunch snacks but once again not a big deal. We loved it here, very beautiful and special place.
Thank you so much for your thoughtful and kind words. We’re so happy you enjoyed the peaceful setting, the pool, the private beach, and all the little touches that made your stay special. It's wonderful to hear our team helped make you feel at home — and we truly appreciate your suggestions regarding the lunch options and room amenities. Feedback like yours helps us improve while staying true to the atmosphere our guests love. We’d be delighted to welcome you and your family back anytime! Greeting from your home in Isla Mujeres Coco B Isla Team
Thank you so much for your thoughtful and kind words. We’re so happy you enjoyed the peaceful setting, the pool, the private beach, and all the little touches that made your stay special. It's wonderful to hear our team helped make you … Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewBeautifully situated small hotel with super garden, and pristine beach. Great staff and kayaks and sups available. Also, awesome breakfast and chef made great lunches too!!
It would have been even better if there was dinner available. But we found some other great spots nearby.
We're thrilled you enjoyed the peaceful setting, our garden and beach, as well as the kayaks, paddleboards, and of course, the meals from our chef. It’s wonderful to hear you found great dinner options nearby — and we truly appreciate your suggestion. We hope to welcome you back again very soon! Greetings from your home in Isla Mujeres Coco B Isla Team
We're thrilled you enjoyed the peaceful setting, our garden and beach, as well as the kayaks, paddleboards, and of course, the meals from our chef. It’s wonderful to hear you found great dinner options nearby — and we truly appreciate y… Show more
Reviewed: 24 May 2025 · Stayed in April 2025
Verified reviewReviewed: 12 May 2025 · Stayed in May 2025
Verified reviewLuxury at its best.
Hi David ! Thank you in name of all Coco B Isla staff, it was a pleasure hosting you. Greetings from your home in Isla Mujeres.
Reviewed: 22 April 2025 · Stayed in April 2025
Verified reviewWe loved everything about this place and I mean everything, the friendly staff, the view, the food, the pool, the sunset, the room, the bed, .... everything. I don't often give a 10 heck I think I've only ever given a 10 one time before and I travel a lot. Casa Coco is a 10 Stars.
there simply wasn't anything we didn't like. It was fantastic and we will visit again.
Hi Gregory ! Thank you for your amazing feedback, hope to see you soon. Greetings from your home in Isla Mujeres. Coco B Isla
Reviewed: 11 January 2025 · Stayed in January 2025
Verified reviewThe property is extremely beautiful and well kept up. You have the beauty of the water and the nature and the beautiful garden, and the facility itself is stunning. The pictures do not do it justice.
Hi Sally! Thank you for such a beautiful review, we hope you enjoyed your stay with us, in name of all Coco B Isla staff we hope to see you again really soon. Greetings from your home in Isla Mujeres.
Reviewed: 24 December 2024 · Stayed in December 2024
Verified reviewThe property is beautiful! Staff were super helpful and accommodating. The breakfast was delicious and a culinary highlight of the island. The amenities were great, compared to other hotels we stayed in during our Yucatán road trip. We loved our stay and would recommend this to anyone who is looking to enjoy the island in a relaxing environment. The hotel is not a walking distance to downtown, and a taxi is very affordable. We rented a moped during our stay which was very convenient and gave the best of both worlds.
The shower in the room has a nice window and view of the lagoon. Unfortunately, there is no door or curtain for the shower which means the sunlight comes in, which will brighten up the room preventing a pitch black room for those who cannot sleep with light. We also heard a lot of noise from what sounded like a generator to large AC machine during the night and early morning. We had a Garden view room, so would discourage booking this room if you’re a sensitive sleeper.
Hi Paolo ! Thank you for your comments and rest assured we will take your suggestions into account, we hope you had a beautiful time. Greetings from your home in Isla Mujeres.
Reviewed: 22 December 2024 · Stayed in December 2024
Verified reviewExcellent and very accommodating staff!
Nothing!
Hi Charles ! In name of all Coco B Isla staff, we hope you had a great time staying with us, we hope to see you soon. Greetings
Reviewed: 20 December 2024 · Stayed in December 2024
Verified reviewCasa Coco is an idyllic hotel situated midway in Isla Mujeres. It has a great beach area for swimming and kayaking. It’s far from the party central and close to some good eateries, I’d recommend a golf cart and travel all across the island is easy. The staff were extremely friendly and helpful, if you’re looking to enjoy this island in peace, I recommend this hotel. A great breakfast was also included.
More food options for lunch in the hotel would be good given the hotel is quite isolated but it is okay with planning.
Hi Thomas ! We are glad you had a really good time and enjoyed each of your days staying with us, thank you for your comments, and we hope to see you again really soon, greetings from your home in Isla Mujeres. Coco B Isla
Reviewed: 12 December 2024 · Stayed in November 2024
Verified reviewProperty was gorgeous from the moment you walked in. Views on the water were spectacular. Staff was incredibly friendly and went above and beyond. The breakfasts were amazing and different every single day. Best ceviche I had on the island. All the food was super fresh, made to order. The drinks were perfect. The room was spotless. Big comfortable bed. Kayaking and swimming were very accessible and right off the dock/beach. Nice rooftop to do yoga. Honestly 10/10 would recommend.
I guess it was on the high end of my budget but in life sometimes you gotta pay extra for luxury. I splurged for the ocean view and it was totally worth it. Also, as a solo traveler, it's not really central enough to meet people, you would have to take a taxi downtown or stay in a more hostel vibe like mad monkey or something. But if you want quiet or relaxing or romantic, this place is for you.
Hi Jonathan !! In name of all Coco B Isla staff we thank you for such a nice review,we hope you had a great time and enjoyed each of the days as much as possible, hope to see you soon !! Greetings from your home in Isla Mujeres.
Reviewed: 13 May 2024 · Stayed in May 2024
Verified reviewLoved it
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Anwar, we are very pleased to know you enjoyed your stay, and we look forward to seeing you again. We'll do our best to save your room for your next visit, as requested. Best, Casa Coco by Coco B Isla staff
Reviewed: 28 February 2024 · Stayed in February 2024
Verified reviewBoutique feeling. Personal service.
Room smelled of mold. Not as luxury to justify the price. Poor breakfast with only one option (but quite common in Mexico)
Luca, we are sorry to learn our breakfast didn't meet your expectations. We will look into this in an attempt to improve our service. Regarding the smell, we are already working on this matter to keep it from happening again in the future. We hope we get the chance to host you again and provide you with an improved experience. Best, Casa Coco by Coco B Isla staff
Luca, we are sorry to learn our breakfast didn't meet your expectations. We will look into this in an attempt to improve our service. Regarding the smell, we are already working on this matter to keep it from happening again in the fut… Show more
Reviewed: 27 February 2024 · Stayed in February 2024
Verified reviewReviewed: 21 September 2023 · Stayed in September 2023
Verified reviewBreakfast and staff were incredible
Xie, we are pleased to know you enjoyed breakfast at the hotel: we'll make sure to let our kitchen staff know. Also, we are more than pleased to know our staff met your expectations. We hope we get to host you again. Best, Casa Coco by Coco B Isla staff
Xie, we are pleased to know you enjoyed breakfast at the hotel: we'll make sure to let our kitchen staff know. Also, we are more than pleased to know our staff met your expectations. We hope we get to host you again. Best, Casa C… Show more
Reviewed: 13 September 2023 · Stayed in September 2023
Verified reviewQuiet, beautiful, very clean. The pools d outdoor set up is great for relaxing. The finishes are gorgeous. We felt super safe.
It’s not the property per se, it’s that in general there isn’t a beach on that part of the island in the terms one might expect. You have to be at the northern part for that. However, that’s also a loud, crowded place. So for us, we had no issue taking the 15 minute golf cart ride to get to the beach and then settling back into our quaint and beautiful casa.
Kresge, considering our location is not close to the most popular beach on the island, we are happy to know that this allowed you to relax and enjoy your holidays without all the touristy noise and rush from downtown. Providing our guests with a good experience and a nice setup, is what our work is all about. Best, Casa Coco by Coco B Isla staff
Kresge, considering our location is not close to the most popular beach on the island, we are happy to know that this allowed you to relax and enjoy your holidays without all the touristy noise and rush from downtown. Providing our guests w… Show more
Reviewed: 2 September 2023 · Stayed in August 2023
Verified reviewPersonal service, breakfast by a great cook, lots of recommendations and support solving issues, great location with a small but beautiful beach - I'd love to come back one day!
Dinner is an issue given that the hotel is a bit remote - I hope the hotel will offer a few options soon.
Michael, we make a great effort to provide our guests with a smooth experience during their stay, and we feel satisfied knowing we achieved this with you. Regarding options for dinner, the island is growing steadily, and now there are a few more options around our property, not to mention a wide variety of restaurants that deliver to our zone. We hope we get to see you again. Best, Casa Coco by Coco B Isla staff
Michael, we make a great effort to provide our guests with a smooth experience during their stay, and we feel satisfied knowing we achieved this with you. Regarding options for dinner, the island is growing steadily, and now there are a fe… Show more
Reviewed: 21 August 2023 · Stayed in August 2023
Verified reviewThe best beach in Isla Mujares.
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Sharon, we are pleased to know you enjoyed our private access to the beach, and that your stay was up to your expectations. Thank you for choosing us, and hopefully we will host you again. Best, Casa Coco by Coco B Isla staff