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  5. Reviews of Hotel Boutique Casa Don Gustavo, Campeche

Reviews of Hotel Boutique Casa Don Gustavo, Campeche 5 stars

calle 59 No. 4, 24000 Campeche, Mexico

#4 of 43 hotels in Campeche

Guests' Choice

Review score

Based on 41 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.6

  • Location

    9.8

  • Facilities

    8.9

  • Staff

    9.2

  • Value for money

    8.6

  • Free WiFi

    9.5

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Showing 1 – 25

  • Reviewed: 1 July 2025

    9.0
    Your ideal choice in Campeche
    • Leisure trip
    • Family with young children
    • Standard Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Excellent location, great breakfast and delicious lemonade as well as spacious rooms and staff were excellent

    Stayed in June 2025

  • Reviewed: 20 March 2025

    10
    Excellent in every way including breakfasts
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 4 nights
    • Submitted via mobile

    A great boutique hotel, perfect location, and superb design to keep the building’s historic character.

    Stayed in February 2025

  • Reviewed: 25 February 2025

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Suite
    • Stayed 2 nights
    • Submitted via mobile

    No cereal (muesli, bran) Toilets hard to flush Small pool

    Charm, location, good staff

    Stayed in February 2025

  • Reviewed: 6 December 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Master Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing to do in Campeche

    Hotel is beautiful but over priced and a little tired. Staff were outstanding and very accommodating it’s really expensive for what it is

    Stayed in December 2024

  • Reviewed: 15 September 2024

    10
    Beautiful hotel in a beautiful town
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing really. At a push I’d mention that as it is on the Main Street it could be a bit loud outside but with the air con going (which is needed in the heat!), we couldn’t hear much and it did not affect our sleep at all.

    Great location on the main Street. We stayed in the master room which was beautiful - nicely decorated and very large. The staff were very helpful and friendly. Breakfast was really good as well, they were happy to adapt things to be vegan. Oh and nice quiet (albeit) small swimming pool to relax in. We stayed an extra day because we liked the town and hotel so much.

    Stayed in September 2024

  • Reviewed: 2 July 2024

    8.0
    Great location, quaint and dated decor.
    • Leisure trip
    • Family with young children
    • Standard Suite
    • Stayed 2 nights
    • Submitted via mobile

    The decor is too old and could do with some updating, poor WiFi

    It’s a very quaint hotel and very old building with period features and decor. The hotel has great location near the food district and historic parts of the city. The food was good, however they only serve breakfast. Staff were very helpful.

    Stayed in July 2024

  • Reviewed: 1 June 2024

    10
    Totally worthwhile choice from arrival to departure. Wonderful staff!
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing!

    Beautifully appointed- many intimate areas to relax, chat or just contemplate your surroundings throughout the hotel. Also nicest bathroom and best shower ever!

    Stayed in May 2024

  • Reviewed: 5 February 2024

    10
    Spoiled
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 1 night

    Nothing

    The comfort of the room. The Personnel attitude. The breakfast was excellent. The location is just great.

    Stayed in February 2024

  • Reviewed: 30 June 2023

    10
    Perfect
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Very friendly and helpful staff Helped me to organize taxis and excursion Perfect breakfast

    Stayed in June 2023

  • Reviewed: 9 March 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful hotel, spacious and comfortable room, great location.

    Stayed in March 2023

  • Reviewed: 28 February 2023

    10
    A beautiful and excellent hotel.
    • Leisure trip
    • People with friends
    • Standard Suite
    • Stayed 2 nights
    • Submitted via mobile

    great location and excellent service

    Stayed in February 2023

  • Reviewed: 29 January 2023

    10
    Really nice place to stay in the heart of Campeche.
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 1 night
    • Submitted via mobile

    A few misquotes

    spacious room in a beautiful historic Spanish Colonial building

    Stayed in January 2023

  • Reviewed: 6 December 2022

    8.0
    an overall very comfortable stay
    • Leisure trip
    • Couple
    • Master Suite
    • Stayed 1 night
    • Submitted via mobile

    very central to the historic part of Campeche. beautiful historic building

    Stayed in December 2022

  • Reviewed: 22 November 2022

    10
    Total comfort in a beautiful building. Wonderful.
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night

    nothing

    Everything and the pool was a delight. So much thought put into a great environment

    Stayed in November 2022

  • Reviewed: 18 November 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 1 night
    • Submitted via mobile

    Beautiful old mansion with quality furniture Nice welcome by the reception staff Spacious room, ours (standard suite) was not on the pedestrian street but on the first floor onto the inside patio, which is quiet. Excellent location in the city center.

    Stayed in November 2022

  • Reviewed: 17 November 2022

    10
    Nicely appointed hotel in centro!
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Oddly, no hot water in shower. Expensive.

    Great location by the zocolo and faces a pedestrian zone filled with restaurants offering outside tables. Bed was very comfortable, room was roomy and the small pool was perfect. Staff was welcoming and very helpful.

    Stayed in November 2022

  • Reviewed: 23 September 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 3 nights
    • Submitted via mobile

    Would be nice with a possibility to make coffe or tea in the room

    Nice personal, good breakfast, quiet even in the middel of town. Nice pool, small but no problem for us.

    Stayed in September 2022

  • Reviewed: 24 December 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 1 night
    • Submitted via mobile

    Air conditioning too noisy and could not be stopped. the room smelled badly. The breakfast was not good. The coffee bad. The waiter talked with us only in English when he was asking for tip.

    Stayed in December 2024

  • Reviewed: 22 December 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Standard Suite
    • Stayed 1 night
    • Submitted via mobile

    outdated hotel and far from 5 star. Had no atmosphere. Over priced and needs a full make over.

    Location in the centre of Campeche, breakfast was good

    Stayed in December 2024

  • Reviewed: 20 February 2024

    7.0
    Definitely never again, extremely poor value for much money.
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 1 night

    There is nothing, absolutely nothing that could justify a price of 250 US$ for this dark and humid just average hotel room. I expected a wonderful hotel, it is the most expesive in Campeche, and was deeply dissapointed. Beds were the poorest on our journey. The hotel is located at the busiest street in the historic center. Definitely never again.

    Charming property in an old house, spacious rooms. Newly renovated bathroom, good breakfast.

    Stayed in February 2024

  • Reviewed: 26 October 2023

    5.0
    Basic and Needs a Refurbishment
    • Leisure trip
    • Solo traveller
    • Standard Suite
    • Stayed 1 night

    The hotel needs a good refurbishment. My stay was not great - the lights went out for 1 night and 1 day, the water was full of rust and the A/C did not work (and made lots of noises) The staff tried their best to help, but they couldn't do much. A pity, but it was not a great stay

    The staff were friendly and nice, and the place was central

    Stayed in October 2023

  • Reviewed: 21 July 2023

    6.0
    Nice hotel, we recommend it, but they totally messed up on breakfast
    • Leisure trip
    • Family with young children
    • Standard Suite
    • Stayed 1 night

    The experience was ruined by a nightmare breakfast, good for food poisoning had we eaten it. Probably due to low season (no turnaround of foodstuffs in the kitchen), but then the hotel should abstain from offering it. The hotel staff serving the food did hardly apologize for the bad experience, which is a shame because the hotel in itself can only be recommended and the front desk staff should feel insulted by the lack of quality of their kitchen / restaurant colleagues.

    Casa Don Gustavo is a nice hotel, with interesting decoration and nice & comfortable rooms. Stepping back in time, centrally located in Campeche.

    Stayed in July 2023

  • Reviewed: 26 May 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Suite
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2025

  • Reviewed: 10 May 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Master Suite
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2025

Showing 1 – 25

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