Location was great, staff was very nice and helpful.

Stayed in March 2025

We chose the room with the terrace which makes it sound nicer than it is - which was just a roof. This could have been set up with some seating, umbrella, plants etc as it did overlook the lively street and cathedral. As it was, we never used it.

Loved the location - the best! The staff were very helpful as well

Stayed in February 2025

Not used to room without a window

Wonderful owner & staff

Stayed in February 2025

The bathroom is very small and has a sliding door which is not sound proof and there is no ventilation in the bathroom.

The host, Rosario and her staff, were very friendly and so welcoming. They went above and beyond to ensure we were comfortable and felt at home. They offer a basic breakfast with drinks and fresh fruit everyday. They welcome everyone with mezcal and a gift and even surprised us with a cake since we were celebrating a birthday. Truly exceptional hospitality (thank you so much!). The facilities are clean and in good condition. The rooms are equipped with plenty of mirrors, water, have lots of natural light and the room we stayed at felt very private since it was on the second floor next to the terrace. There was good water pressure and temperature in the shower. Beds are comfy and the AC works great.

Stayed in July 2024

N/A

I wouldn’t consider staying anywhere else in Oaxaca, thanks to the thoughtful hospitality of Casa Esmeralda’s owner, Rosario, and her kind, efficient staff. The 8 room hacienda-like hotel is bright, welcoming, colorful, clean, comfortable (with modern features, including air conditioning), safe (surveillance cameras and doorman restricted access), and is a 5-10 minute walk to Templo de Santo Domingo, Centro Cultural, Jardin Botanico, Centro Gastronomico, galleries, museums, mercados, and the Zocalo. Our large room on the top floor gave us full access to the terrace to enjoy coffee, workout, and a fortunate birds eye view of festive parades during the week long Guelaguetza celebration. Rosario (a former chef) recommended otherworldly restaurants, connected us to a well informed taxi driver (Hugo) who gave as history/anthropology lectures on our early morning drive to Monte Alban, and since his son is a muralist, art history perspectives and street art walk suggestions. Rosario’s kind thoughtfulness will remain an enduring memory of this trip. Although physically handicapped, she asked her husband to purchase an analgesic balm when my sister fell (old knee injury), and hours after Rosario departed for the evening, she returned at 9pm with a birthday gift for my sister (lovely traditional embroidered blouse and earrings). Rosario’s interactions with us were not business transactions, but rather, humorous, warm, considerate conversations reserved for family members. We can’t wait to return, and highly recommend Casa Esmeralda

Stayed in July 2024

This place is a gem! Great location, beautiful space and very comfortable rooms. The hospitality was top notch. Highly recommended!

Stayed in July 2024

The best thing about Casa Esmeralda is the proprietor, Rosaria! She is super friendly, makes great recommendations for food in the area, and made us feel at home from the minute we arrived. Casa Esmeralda was also exceptionally clean, our room had a lot of privacy (felt more like an apartment on the second floor), and the rooftop was wonderful for enjoying the cool evenings and view.

Stayed in April 2024

There's nothing we did not like about our stay.

The rooms were clean and well appointed. The staff were incredibly helpful, friendly, and available around the clock.

Stayed in March 2024

No kitchen for breakfast but I preferred to have a coffee in room then visit one of the coffee shops or restaurants steps away.

Absolute best location in Oaxaca. Steps away from all the top restaurants, art galleries, mezcalerias, and sites. Outstanding warm, friendly, and knowledgeable staff. The owner, Rosario, is typically there during the day to assist with any traveler needs. Room was clean and modern. Bed is comfortable. Bathroom is new, sleek, and had walk in shower. Very tall ceilings with high windows so room has lots of natural light. Coffee maker in room came in handy. A/C worked great. Nice inner courtyard with secure front entrance. Courtyard has huge retractable sun roof to keep temp comfortable. Rooftop patio with view of Santo Domingo Guzman church and Auditorio Guelaguetza.

Stayed in February 2024

WiFi didn’t work well in room but was ok.

Nice clean room, wonderful staff and great location!

Stayed in February 2024

The lady administering the property made us feel like she was making us a favor by either checking in earlier and leaving our suitcases longer. Certainly my sister and I were very grateful she let us do both, but this lady made us feel uncomfortable.

Location is great! Everything walking distance.

Stayed in January 2024

No mini fridge in room. It would be lovely to have a place to keep waters, cold drinks, leftover fruits, etc.

Fantastic location, right near the Santa Domingo cathedral. Easy to walk everywhere. The owner is very attentive, makes you feel like family. She even allowed us to place pictures of our late family members on her alter, (ofrenda), for Dia de los Muertos ☺

Stayed in November 2023

The manager Rosario and all the staff were very accommodating and treated us so well that we didn’t even want to leave

Stayed in October 2023

Nothing that I can think of at this time

Two things that stuck out, 1. The decor , loved the colors and ambiance 2. The level of security, not anyone could come in only guests had access

Stayed in July 2023

neighborhood is a little loud at night but that’s the trade off for the great location - just make sure to bring earplugs!

wonderful facilities and location. loved the included simple breakfast of fruit, concha and coffee. loved sitting on the roof patio! the interior courtyard is very nice as well.

Stayed in March 2023

Breakfast was fine. We got an upstairs room with a balcony with an amazing view. Close to great restaurants. Great location . Rosario and her staff were wonderful.

Stayed in March 2023

Only negative experience: leaving the hotel as the vacation was over. Thank you for everything!

We have liked everything about this stay - the hotel is perfectly located in the city of Oaxaca for exploring the city, for eating out, for going to the markets (there is an artisanal market just around the corner) and also for leaving for tours in the surroundings. The hotel itself is a charming historical townhouse with a beautiful interior court where you can spend plenty of your time. For breakfast we have been provided with fresh fruits every day. The owner and the employees really care about the well-being of their guests (there are only six rooms) and help wherever they can - e.g. making reservations, giving tips for exploration or even calling some places in Mexico City for us. We extended our stay by one night as we liked the hotel and the city so much and would absolutely recommend it to you!

Stayed in April 2023

Nothing. We were very satisfied.

The location was a 5 minute walk from the most beautiful church in Oaxaca City, Santo Domingo de Guzman, and surrounded by restaurants and shops, so Casa Esmeralda was ideally placed. Senora Rosario was absolutely charming, and very helpful to those of us who didn’t speak Spanish.

Stayed in February 2023

Not much negative to say

great location. if you are going to a wedding at the church like we did, it’s a two minute walk. lots to do around the hotel as well

Stayed in February 2023

The noise from the lobby traveled easily, although, fortunately, the noise from the outside was not bad.

Excellent location. We walked everywhere except to and from the airport. Very close to wonderful restaurants and sights. Loved the tile floors, the size of our room (room #1), the size of the 2 beds, the cheery and colorful decor, the wonderful staff. The owner, Rosario, was very helpful and fun to talk to. Her English was quite good.

Stayed in February 2023

Amazingly kind staff, great location walking distance from all the interesting spots and super clean.

Stayed in December 2022

Nothing

Rosario, the owner, made us feel like welcome friends from the moment we arrived - where we were greeted with a shot of mezcal! She provided us with lots of helpful recommendations and she and her whole team were so kind and accommodating throughout our stay. The hotel is right in the middle of Oaxhaca and is the perfect base for exploring the city. It is also exceptionally clean, comfortable and spacious - much nicer than it looks in the pictures! We couldn't have asked for more.

Stayed in November 2022

We were first in the room facing the street but the noise of the bars around until late was very disruptive for sleeping. We were kindly moved to a back room which was much quieter. Our room did not have any windows or natural light however and opened onto an indoor courtyard. The showers in this room did not have good pressure or ventilation

The host was a wonderful lady, attentive and available . She helped us book a taxi for the day and gave restaurant suggestions. Her English was very functional. The beds and linens were top notch and the wardrobes were fantastic and a good design. The location was excellent and central. The roof had a great view of San Domingo and was a quiet place to unwind outside when back at the hotel. The hotel is quite newly renovated with good design.

Stayed in November 2022

Had such an amazing stay here! Location is perfect and the staff and owner are so nice and welcoming. Rooms were nice and clean with good A/C. Would come back here in a second, definitely my new go to place to stay.

Stayed in November 2022