Calle Chac Chi y Damero, 77310 Holbox Island, Mexico
#59 of 115 hotels in Holbox Island
Guests' ChoiceBased on 167 hotel reviews
8.8Cleanliness
8.9
Comfort
9.0
Location
9.4
Facilities
8.4
Staff
9.1
Value for money
8.4
Free WiFi
5.6
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End of dialog contentReviewed: 9 May 2025
James
United KingdomWi-fi was patchy but we were aware this would be the case and it worked if you stood closer to reception. No breakfast included or possible on-site which for the price paid would have been nice to have had included.
Lovely grounds and just a few minutes walk to the beach where we had a sunbed with umbrella. Small and shady swimming pool directly outside the room. Big room with AC and hammocks outside. Staff very friendly and helpful. It's a 10 minute walk along the beach to the centre, but there's lots of bars and restaurants along the way.
Stayed in April 2025
Reviewed: 22 April 2025
Amelia
United StatesGreat location.
Stayed in March 2025
Reviewed: 11 April 2025
Jonathan
CanadaA couple of minor items. -The room had no fridge, I understand that this is not uncommon in small hotels in locations like this but even a small mini fridge would be great to keep drinks cool. -There is no seating around the pools unless you are in a room that is right beside the pool. If you are in an upstairs room you can't really sit around by the pool. -The condition of the loungers and umbrellas at the beach club was on the older and worn out side of things. We used the hotel beach club 2 days and then moved on to the NANA beach club 2 doors down that had much better seating and more selection of food and drinks. NANA was 600mxn pp consumption vs 500 for the hotel beachclub(maybe no minimum for hotel guests?) -The hotel seems to have Starlink internet but with minimal routers the wifi was poor in our room(but we didn't come to Isla Holbox to be connected, we came to disconnect and unwind so this was really a positive!)
-We stayed for 10 nights at the beginning of April 2025, we were given a room upgrade due to the length of our stay. -The location of the hotel was almost perfect, basically right on the beach(small sandy road between the hotel and it's beachclub). Lots of restaurants within walking distance. -2 small pools at the hotel so you had a choice if one was busy(neither were busy during our entire stay). -Housekeeping brought a small cooler after our first night to keep our drinks cold. -Good value for money. -Very quiet. -Very clean and well maintained overall(beach club could use some upgrades however).
Stayed in April 2025
Reviewed: 8 April 2025
Sila
United KingdomGreat location, staff were friendly. It’s a cute hotel and tidy. Beach access is great. Good value for money. The rooms were nice and tidy. The cleaning was good overall however some of the sheets were stained.
Stayed in April 2025
Reviewed: 3 April 2025
Zhanna
NetherlandsThe rooms don’t have the fridge, so be prepared to buy the ice in the nearest shop. I think it’s done on purpose to make people buy the alcohol in the bar. Anyway, it’s not convenient at all.
Staff was really helpful! Any question we had - the team was always there to help! Also, the room was super clean every day. Basically, you will have have everything you need, even more for the good price. By the way, the balcony is great and the team can bring some food from the restaurant directly in there!
Stayed in March 2025
Reviewed: 30 March 2025
Nuria
CanadaVery comfortable and clean. Beach access to best beach strip steps away from your room. Close to walk into town for meals. Nice bar, nice pools. Kind staff. All round great experience for our family - highly recommend.
Stayed in March 2025
Reviewed: 30 March 2025
Yuval
IsraelEdwin is the nicest person ever! The room was nice, the bed was good, the AC was great, but the bathroom has 2 problems: The showerhead was not good, and the toilet got clogged several times even for peeing Other than that, the proximity to the hotels beach club was awesome! In my opinion,, it's the best location on the island as it's not too far from the center but also not in the center where there's too many people and the beach imo is less nice than Iguanas beach area. We would definitely come here again
Stayed in March 2025
Reviewed: 27 March 2025
Cheryl
United StatesLove this place! It’s our fourth stay. The restaurant has reopened (it was closed during our stay last year) and they have added a little bar. They have made great improvements to the beach area since our last stay. The location and staff can’t be beat. Until next year!
Stayed in March 2025
Reviewed: 13 March 2025
Jordanjones88
United KingdomA TV in the room would have been good, but that's my only fault. It's an AMAZING place.
Right on the beach. AMAZING staff, who gave us a free upgrade to a room just feet from the beach. Very clean, spacious rooms. The hammock in the room, facing the beach is a lovely touch. When I return to Holbox, I will be staying here again. Everything is fantastic !!!
Stayed in March 2025
Reviewed: 23 February 2025
Penny
CanadaFound the drinks very expensive and breakfast was not included
The location near town and on the best beach ever- and our balcony with 2 hammocks!
Stayed in February 2025
Reviewed: 19 February 2025
Christina
New ZealandRestaurant prices were really high and over priced they added 15% tip on everything! I want to choose the tip myself!
Loved the location on a beautiful part of the beach away from the center , but still close enough to walk in to town for lunch etc.
Stayed in February 2025
Reviewed: 5 February 2025
Daniel
GermanyEverything was great
Directly at the beach,cute rooms, amazing facility all in total. 6 min walks to the Centre, super quiet, amazingly friendly and attentive staff.
Stayed in January 2025
Reviewed: 4 February 2025
Lucie
BelgiumWell located, close to the beach. You can enjoy the sunbeds freely and easily access the center. The room met our expectations : it was qualitative. There are a lot of breakfast places in Holbox so we didn’t test the hotels restaurant.
Stayed in January 2025
Reviewed: 3 December 2024
Anna
United KingdomCould have done with a couple more hangers in the room and the cocktails were a little expensive. Other than that I loved it all.
Loved our stay in this hotel! Right on the beautiful beach with beach beds and towels provided as well as table service for beers/cocktails/food. Staff were really friendly and inviting too - also very helpful with organising taxis etc. The rooms themselves are simple but decorated really nicely - lovely lighting, great air con as well as ceiling fan. Showers were always hot too. Pools were both great and very clean too. Hotel is in the best part of the beach. Can’t fault this hotel!
Stayed in December 2024
Reviewed: 28 October 2024
Caroline
AustraliaGreat locations especially if you want to be able to walk straight across to the beach. The staff were very helpful in arranging a last minute tour.
Stayed in October 2024
Reviewed: 3 June 2024
Juan
United StatesI liked how accessible it is to the beach. I had doubts because of the videos that I found online, but once there, we were very satisfied and happy w the location.
Stayed in May 2024
Reviewed: 7 April 2024
Marzie
United StatesNo breakfast, very very small pool, no beach club, no umbrella at the beach , quality of chairs at the beach were extremely low
It was a clean place
Stayed in April 2024
Reviewed: 28 March 2024
Dolly
United StatesRestaurant needs work
Staff
Stayed in March 2024
Reviewed: 15 March 2024
Emma
AustriaStaff was really helpful and friendly, nice room with natural material, great location
Stayed in February 2024
Reviewed: 3 March 2024
Sonja
SloveniaThe restaurant of the hotel is closed, so the whole beach area of the hotel looks deserted. The stay would be much better is the restaurant operated.
Perfect location on beautiful part of Holbox beach. Beautiful hotel, nicely decorated.
Stayed in February 2024
Reviewed: 25 February 2024
Alessia
United KingdomWi-Fi wasn’t great but that’s ok. Also the shower was more of a spray than water coming out but not that big a deal
Excellent location and super comfortable beds. Room was very big too. The staff were also very helpful with organising some washing for me.
Stayed in February 2024
Reviewed: 13 February 2024
Dolly
United StatesThe staff keeps us coming back!!! Location is wonderful
Stayed in January 2024
Reviewed: 11 February 2024
Anita
SwitzerlandSadly upon arrival we were informed that the restaurant is closed, so no breakfast, no dinner, not even drinks available for purchase on the grounds. There were some sunbeds available on the beach but no shade.
Cute hotel with two pools and good location close to the beach. Rooms are small but well taken care of. Good value for money.
Stayed in February 2024
Reviewed: 29 January 2024
Marzia
ItalyWe didn’t like the restaurant and the beach chairs
The location is excellent and so is the service. Our room was the best, very large with balcony and sea view.
Stayed in January 2024
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