Mesones 101, Col. Centro Historico, 37700 San Miguel de Allende, Mexico
#86 of 134 hotels in San Miguel de Allende
Guests' ChoiceBased on 82 hotel reviews
8.3Cleanliness
8.9
Comfort
8.9
Location
9.6
Facilities
8.2
Staff
8.8
Value for money
8.6
Free Wifi
7.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: August 30, 2025
Alexander
MexicoBreakfast was really bad and not in the same property - coffee undrinkable. So we called our losses and made our own plans every day. Not a crisis but I would have preferred no to have breakfast "included in price" for watery coffee, stale bread and some fruit. I would suggest this property find a better breakfast partner or consider having it brought in to the gorgeous courtyard they have. Our two bedroom apartment only had one A/C minisplit unit in the back room, most of the time we were there no A/C was needed but it was strange to find that the largest room had no climate control.
The location is absolutely perfect and the interior of the building is gorgeous all day and magical at night. My family really enjoyed staying there. It's mostly quiet unless the neighbors have a party. As it's small there are not many other guests.
Stayed in August 2025
Reviewed: August 20, 2025
Gerasimos
GreeceSomething sounds like a machine.
Very big room
Stayed in August 2025
Reviewed: August 12, 2025
Yi
United StatesBreakfast was not good and weekend night was too loud because next to a disco going on till 3 am
Location
Stayed in August 2025
Reviewed: June 9, 2025
Philippe
FranceThey tried to charge extras to the booking rate and we had to complain to get a correction
Great location, comfy beds, huge rooms
Stayed in June 2025
Reviewed: April 10, 2025
Lorna
Canadai arrived on a long weekend and the disco next door was very loud BUT the staff kindly relocated me a few blocks away for a night
the hotel was right in the heart of things and it was easy to walk everywhere
Stayed in March 2025
Reviewed: March 2, 2025
Melissa
United StatesBed was a king, but quite hard. The room smelled of sewage one night because we didn’t know that we had to put rubber mats over the shower and sink drains when not in use. After we did this the problem was resolved. Loud disco next door on weekends. Bring earplugs.
Location is excellent for walking around the city to stores, bank, restaurants, museums, etc. Bonus discovery was that Johnny’s Piano Bar is in the hotel. Great spot to hear world-class live music and chat with Johnny. Staff is easy to communicate with. Cleaning staff are very nice.
Stayed in February 2025
Reviewed: February 19, 2025
Jadran
Costa Ricaall as good
great location Big room close to everything Nice Live music bar onsite
Stayed in January 2025
Reviewed: February 5, 2025
Karen
United StatesMissing details: only one bedside lamp (should have one on each side); only 1 face towel (not 2). Seating lounger only for 1, not 2. No table by lounger. Nice modern touches but the attention to the detail not there
Great location and quiet. Modern amenities
Stayed in February 2025
Reviewed: February 5, 2025
Juan
United StatesThe need effluent head shower, water have no presión, come out very slow and thin hair.
We love it! Location, Mexican style.
Stayed in January 2025
Reviewed: January 7, 2025
Ines
United StatesIt’s very close to center so you hear lots of noise mostly music and fireworks up until the wee hours. So if you want more quite don’t stay so close to center.
It’s a beautiful hotel in a great location. You can walk to centro very quickly.
Stayed in January 2025
Reviewed: December 17, 2024
Rahab
United StatesFirst room was cold and uncomfortable
The second room they gave me had heat and a very comfortable bed. Lots of hot water but pressure could be better. Not sure if it was a free upgrade.
Stayed in December 2024
Reviewed: November 26, 2024
Kelly
MexicoOur room had no window or source of natural light. Others did, so will be sure to ask for that next time. We will be returning
The location was amazing. Staff was cordial. The room was large, pretty, and comfortable. We prefer the older hacienda style hotels, so this was great. The bathroom was also large and well equipped. Highly recommend.
Stayed in November 2024
Reviewed: November 16, 2024
Maria
NicaraguaDIRTY ROOM FLOOR
LOCATION
Stayed in November 2024
Reviewed: November 12, 2024
Iynna
United StatesEverything was perfect! I’d go back in a heartbeat!
Stayed in November 2024
Reviewed: November 7, 2024
Xiyang
PortugalVery good location, stuffs are very friendly. The environment is quiet.
Stayed in November 2024
Reviewed: September 23, 2024
Wei-liang
TaiwanMy room was without hot water, and got swapped to a smaller room
Big and great room, in the center area, an old house hotel
Stayed in July 2024
Reviewed: May 29, 2024
Stanislaus
AustriaNothing. It was perfect for one night
It was pretty central and you had everything what you need
Stayed in May 2024
Reviewed: April 10, 2024
Hilario
United StatesNext to a club that was playing dance music all night.
Great Location! Rooms are very big and comfortable.
Stayed in April 2024
Reviewed: March 21, 2024
Emily
United StatesThe A/C began gushing water in the middle of the night. The solution was to switch rooms, but that was not feasible at the early hour. I suggest servicing the A/C’s on a regular basis. Also, the shower had a mild sewage smell.
The room was large and clean. The bed was comfortable and the bathroom was clean. The staff was helpful and the courtyard provided a beautiful relaxing atmosphere. The location was perfect!!
Stayed in March 2024
Reviewed: March 21, 2024
Sergio
United StatesThe only complaint I have is that is to close to a night club and the noise could be a problem at night
Location, and the staff very customer friendly, they provided information on local restaurants and places to visit.
Stayed in March 2024
Reviewed: September 7, 2025
Diane
MexicoHave a coffee maker in the room or a common one in lobby. I love having my coffee right when I wake up
Loved the quiet location but so close to plazano
Stayed in September 2025
Reviewed: September 4, 2025
Frank
United StatesThe breakfast they provide you have to walk 7 minutes away for a cup of coffee, juice, one bread and a very small plate of fruit.
The distant to downtown
Stayed in September 2025
Reviewed: August 3, 2025
William
United StatesAir conditioning leaked . Staff was unhelpful. WiFi and data on phone did not work in room
Location
Stayed in August 2025
Reviewed: July 27, 2025
Janet
United StatesNothing
Large room, everything in top condition. Excellent location and price.
Stayed in July 2025
Curitiba, Brazil
Gero, Japan
Mounds View, US
Zakopane, Poland
Monterosso al Mare, Italy
Haus im Ennstal, Austria
Tula, Russia
Gardenstown, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content