The whole experience was so lovely and the staff in particular were so welcoming. We had a friend come visit for a drink who had a medical emergency and the staff was calm, kind and helpful! I can’t recommend this place enough. Also the pool is one of the most beautiful I’ve ever seen.

Stayed in April 2025

nothing - everything was perfect.

This place is such a find - right on the beach, super quiet, staff incredibly kind and helpful.

Stayed in April 2025

We paid the same to stay at an all inclusive resort but there was no mini fridge in the room for drinks or snacks and at the pool we HAD to order drinks and food from the restaurant attached. You could not bring your own. For the price we paid we should not have been forced to spend more money and I would have expected a mini fridge.

The location was amazing! The pool was perfect and right on the beach. We could easily walk into town

Stayed in March 2025

Nothing!

Everything.

Stayed in February 2025

For the price they charge there should be a mini fridge. It’s a hot + humid location and it’s crazy there is no little fridge to keep drinks cold in your room. It would not cost much and make a big difference. Also there wasn’t a single chair in the room. Skimpy on towels. The bathroom should have a dimmer switch or second light as you walk in there in the night and it’s like floodlit football pitch. Crazy bright. All of these things are so small and not expensive but would make it a much nicer stay. For what they charge it should have these things.

Gorgeous location and fresh water pool. Lovely beach bar restaurant right there. Right on the beach. Easy to walk to the Main Street of restaurants. Comfy huge bed and nice balcony.

Stayed in February 2025

The units had no bar refrigerator which was inconvenient even though staff would put in their refrigerator. The pool surface was green patches/moldy and unappealing which was a real shame because it was nice otherwise.

Very nice set up on the beach with tiki bar/food beside. The unit was modern and comfortable. Staff were nice, helpful and accommodating.

Stayed in February 2025

Right on the beach, nice simple property, 6 two story bungalows facing the pool and the ocean. Sunrise visible from your room. Walk to 15+ local restaurants.

Stayed in February 2025

Nothing

Simple but very comfortable. Excellent location with easy access to a beautiful beach

Stayed in February 2025

Location was amazing, steps away from a pristine swimmable beach and a incredible clean and refreshing pool. Bed was very comfortable and the staff were friendly and helpful. Restaurant affiliated served cappuccinos and breakfast to order. Amazing place to end our trip.

Stayed in January 2025

Nothing!

Gorgeous accommodation right on the beach of Mazunte. They have done a wonderful job at keeping this minimum and high quality and focusing on the natural beauty that is Mazunte.

Stayed in January 2025

The restaurant is incredibly overpriced and not good compared to all the food I’ve had in Mexico in other places (and a 1/3 of price). The service is good and staff are nice - it is separate to the hotel but obviously on the grounds.

The most amazing and helpful staff! It’s so peaceful and beautiful I would absolutely recommend this stay and I would come back in a heartbeat. The staff helped us book reservations for dinner, massages and whale watching. All were amazing.

Stayed in January 2025

The restaurant was owned by someone else and was a very limited menu. The room doesn’t have a mini fridge. That will make the hotel make me stay more time if food service and fridge where provided.

It’s right by the beach and have a nice swimming pool. Very private and with parking (rare in Mazunte) close to all the spots near by downtown.

Stayed in December 2024

Restaurant was often out of things like coffee etc

Beautiful location, room, views, wow! Pool was refreshing and the beach just a few steps away. A tranquil oasis amidst the bustle of Mazunte.

Stayed in December 2024

The food could have been better.

The grounds, the room, the location, the staff! All excellent!

Stayed in December 2024

I wish the rooms had a mini fridge so we can keep our drinks cool. Also, we stayed in an upstairs unit and the space was very clean however, 2 of the nights we woke up to 1 cockroach on the floor. The worst was on the final night, a roach fell from the ceiling onto my arm. It’s common for critters to be around because Mazunte is a beach/tropical location however I would recommend the owners check and seal the roof of the 2nd floor units to prevent this from happening to other guests.

The location can’t be beat. I think Casa Lu is the only hotel that is beach front which makes it extra special! The rooms were very spacious for 2 people, they were always clean and the design is beautiful. The bed and pillows were extremely comfortable and we really enjoyed being able to go back to a space with AC. The staff was also very charming and helpful.

Stayed in October 2024

.

The view, the vibe, the pool

Stayed in October 2024

I liked everything. Only thing I can think is the WiFi was weak on the balcony, but fine inside the room.

Incredible view. Room was clean and comfortable. Staff were so helpful. Marco helped me so much to book a taxi with a credit card (because I’d forgotten to bring enough cash). So glad I stayed here! I’ll return as soon as I can.

Stayed in September 2024

Wifi could be better otherwise nothing.

Exceptional service by all staff. Lu, the general manager of the hotel, is spectacular. She is super efficient and helpful and always with a smile. Jesus the groundskeeper was a joy to chat with, never a frown on his face. The same can be said for the restaurant / bar staff especially Edwin and Jose. Thanks everyone for a great stay.

Stayed in August 2024

I could not fault this hotel.

Casa Lu was outstanding accommodation...perfect location, luxurious, beautiful pool, right at the edge of the beach and a very short walk to the local town centre. All of the staff were simply amazing, reception and outstanding room service. We could charge all food and beverages from the adjacent bar (excellent cuisine and cocktails) to our room and pay in full on departure. Casa Lu was able to arrange fantastic massage therapists for us in the room/patio.

Stayed in June 2024

Pool area could have been cleaned more intermittently. And no outside music allowed at pool! …I don’t need to hear your music… bring headphones etc if you want.

Location, great AC.

Stayed in May 2024

Everything was perfect. Only thing that could be improved could be the pool temperature as it was quite warm but the sun was extremely strong during our stay so probably quite hard to keep a pool cool.

The property was beautiful and the staff were so welcoming and helpful. The rooms overlook the sea and the beach is less that a minute away from the pool area. Would definitely recommend to anyone heading to Mazunte.

Stayed in April 2024

Lights went out for three nights. They need a generator.

Beautiful property and location with the convenience of having a full service restaurant and bar with direct access to the beach; not to mention a fantastic pool.

Stayed in March 2024

Beautiful location, great staff, incredible views and vibes!

Stayed in March 2024

The ambiance at the pool side bar and restaurant doesnt draw people in - theres no music and the staff seem frustrated that theres no one visiting all day. For the price ($130mxn for a margarita, and $70mxn for a 360mL domestic beer), there should be premium garnishes for cocktails, top shelf and chilled alcohol, and a multitude of non-alcoholic cocktail options. With the lack of options and high price, we would have preferred to buy our own beer from outside but as you can expect, no fridge is provided in the room. There's so much potential here to entice people to stay and enjoy the space, and support the bartenders and kitchen staff. Even just quiet poolside type music would help the vibe here. The food menu is expensive, and there were no traditional dishes offered (dinner is primarily pasta, steak and seafood, seemingly catered to the American traveller). I would like to see a few traditional Oaxacan options, since Oaxaca is king of cuisine.

The location is perfect at Casa Lu. Easy access the the centre, and all the beaches around Mazunté. Prime location for early morning and late night walks on the beach; the sky saturated with stars is visible right from your room and you can feel the power of the waves with each break. The little details here are really nice - individual foot baths at each room and at the bar and pool side, complementary sombrero, and a complementary glass of champagne on arrive was a beautiful touch. Front house staff and security were all very helpful and friendly. No detail was missed by the grounds crew- they were raking, tidying and beautifying the place all day. Exceptional work by them. Our day bartender (Jamie) was friendly and attentive, but the others seemingly would rather sit on their phones then offer service.

Stayed in March 2024