The pool looked dirty. No fridge in the room. No safe. The breakfast is poor (stale buns, black coffee, apples and bananas) - better than nothing but don't bother with breakfast here. Staff is ok. They could be more helpful and friendly.

Location is good. It's quiet. Good value. Nice vibe.

Stayed in September 2025

Would prefer: More breakfast, washing the hammocks, more chlorine in the pool

The location is great, walking distance to many nice places. The rooms are quite clean, pretty, and spacious and the beds are comfy. The garden area with the pool is relaxing and pretty. Also the staff were really nice, they gave us lots of good tips, and one of them even turned on some colorful pool lights at night for my son to play (he loved that!) It has a nice hostel type of feeling in that other guests are friendly and you can chat with them at the common tables, which is nice.

Stayed in August 2025

Loved it all

For the lower budget this hotel is excellent in every way. Great helpful staff. We were very happy with the location. Make your way to the church, that is connected to great restaurants shops and bars. Could have stayed so much longer.

Stayed in August 2025

Very nice place, nice room and quiet internal garden with a small pool. It is close to the Calzada de los Frailes, a very nice street full of restaurants

Stayed in August 2025

On our first day at Casa Pakal, we did not have towels! The staff mentioned that they were still literally washing the towels. That's a bit strange considering this is a hotel! After speaking to the young woman, I assumed they would come around to deliver those towels once they had been washed. That didn't happen. We had to use a beach towel that we had previously purchased to get through the first night at the hotel. Also, their breakfast is more like "croissants, jelly, coffee, and fruit." This left much to be desired about the many other hotels we've stayed at. The gentleman at the front desk was mostly friendly but a bit awkward, so I didn't engage him as much about "things to do" in the area. He lives at the hotel and is the owner's nephew. Overall, a nice guy. Back to the breakfast situation, my wife and I had an early morning departure, and coffee wasn't ready, so we had to settle for a croissant. Not much of a breakfast at all, unfortunately. Please beef up your offerings. Otherwise, it really leaves people feeling a little disappointed. The expectation is that if breakfast is included, it is a solid offering, meaning it is filling and has various options. Slapping something together and calling it a "Breakfast Included" hotel is simply inaccurate.

Casa Pakal was close to the Calzada de Los Frailes and the ex-convent, where they have a cool light show at 9pm most days! We enjoyed staying quite a bit. They also have a third floor, which has a cool hangout spot. My wife and I enjoyed the hammocks quite a bit. The room was spacious, and the bathroom was nice.

Stayed in July 2025

The pool is very small and doesn’t get sunlight. It’s therefore not super tempting to use it. Breakfast was weird as many people say, but at least there is free coffee.

Very nice room with big bed and aircondition. The hotel is overall very beautiful and peaceful. Very nice rooftop terrace for relaxing. Kitchen works well.

Stayed in July 2025

Breakfast is really basic, just white bread and bananas so really not that good

Nice place, clean rooms

Stayed in July 2025

Aircon super weak, took centuries to refresh the big room and the final temperature was just just alright. Breakfast… we got way better everywhere… but there is a breakfast…

Great place!!! Cosi, quiet, big comfortable room, fresh small swimming pool, next to the center, right next to the pedestrian street, nice staff!!

Stayed in July 2025

The shower head is a bit clogged.

The property is beautiful, well situated and very clean.

Stayed in July 2025

We had the ‘Do Not Disturb’ sign on the door, but the staff entered our room to make it up anyway.

Clean, quite well maintained.

Stayed in June 2025

Nothing really.

Excellent location close to calle Frailes and good value for money. Comfortable room and the communal kitchen is very handy. The staff were friendly. We had read about the dogs barking next door, but that was only occasional.

Stayed in June 2025

Breakfast could have been better, the rolls were a bit stale - we just went to the Soriana 350m away and got fresh bread rolls at 6 pesos each.

The room was beautifully appointed and nicely furnished, very clean. Such a great location, close to the main areas but very quiet. Shared kitchen was also useful.

Stayed in June 2025

Nothing

Cute little place

Stayed in June 2025

Improve the breakfast, its very minimal. pool could be a little clearer.

The staff were all super nice, and the room was soooo comfy + peaceful. A huge bed, large room, beautiful floor tiles and colors, a quite clean bathroom with a great rain-style shower. My little son loved the hammocks around the pool, and there's also a nice terrace on the upper floors. We liked the communal breakfast table--like that we met some nice people. Excellent location just a 1 minute walk from the Calzado de Frailes.

Stayed in May 2025

Beautiful place, good location

Stayed in April 2025

The hotel is perfectly located just 1 minute away from the beautiful Calzada de los Frailes, so you can start your walk through the beautiful, atmospheric Valladolid right from the hotel. The hotel itself is lovely and has all the facilities you might need. You can find parking on the street.

Stayed in April 2025

The neighboring dogs barking non stop was really annoying. The breakfast was nothing great. Parking can be an issue around the area.

Enjoyed the room and the bed was great. It was safe, clean and comfortable.

Stayed in April 2025

-No TV in the room, but you don't really need it if yiu travel the hole day -poor breakfast

Everything Very friendly people

Stayed in April 2025

The receptionists could have been a bit more informative. The prices they offer for transportation to cenotes or the mayan sites are sometimes double than what you can get elsewhere in the city, something to keep in mind. Also, I know this is not the hotels fault, but boy do those neighbour dogs need some lovin’ (barking all day and all night), if you are sensitive to noise, thats also something to consider.

Big and spaceous rooms.

Stayed in April 2025

Nothing

Great location (just a 10 minute walk from the ADO bus terminal and around the corner from Calle de Los Frailes, a beautiful street with lots of coloured buildings and lovely bars and restaurants. The hotel was very comfortable with nice chill out areas

Stayed in April 2025

Breakfast is too basic. Could get improved.

Stayed in March 2025

A beautiful place to stay in Valladolid, 10 minute walk from the main plaza, the swimming pool came in handy after exploring ruins of Ek Balam. The room was spacious and the terrace was also nice with hammocks and chairs. Loved my stay there.

Stayed in February 2025

Below average breakfast

Pool was nice and great location

Stayed in February 2025

No hair dryer, shampoo, or tea kettle. The breakfast was not great, just a few pieces of fruit and a couple of rolls.

The room was very spacious and the location is very central to everything you want to see in Valladolid.

Stayed in February 2025