Reviews of Tauch Cancún Centro
56 Tauch, 77509 Cancún, Mexico
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Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 July 2025 · Stayed in June 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewEarly check in was possible. The street is quiet. Close to the ADO bus station so it was convenient to catch buses.
There's not enough space in the bathroom to put your toiletries, bottles, etc.
Thank you for your kind feedback. We’re happy to know you enjoyed the quiet and central location, the convenience of being close to the ADO bus station, and the option for early check-in. We appreciate your observation about the bathroom space and will keep it in mind as we continue improving our facilities to make our guests’ stay even more comfortable.
Thank you for your kind feedback. We’re happy to know you enjoyed the quiet and central location, the convenience of being close to the ADO bus station, and the option for early check-in. We appreciate your observation about the bathroom s… Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 15 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewGood location.
There was a bit of a musty smell in the room and a barking Chihuahua at night. Obviously it's not the Hotels fault but if they had better windows or door this wouldn't have been a problem..
Thank you very much for your feedback. We’re glad you appreciated the location. We apologize for the inconvenience caused by the slight humidity and the dog barking at night. We understand how this can affect your experience and are reviewing solutions to improve ventilation and sound insulation to provide greater comfort for our guests. We appreciate your comments and look forward to welcoming you again.
Thank you very much for your feedback. We’re glad you appreciated the location. We apologize for the inconvenience caused by the slight humidity and the dog barking at night. We understand how this can affect your experience and are reviewi… Show more
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 28 May 2025 · Stayed in May 2025
Verified reviewGood
Ventilation
Thank you for your review! We're glad you appreciated the great price and central location. We’ve noted your comment about the ventilation and will keep it in mind as we continue to improve the space for future guests. We hope to host you again soon!
Thank you for your review! We're glad you appreciated the great price and central location. We’ve noted your comment about the ventilation and will keep it in mind as we continue to improve the space for future guests. We hope to host… Show more
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewLocation and privacy
the kitchen was dirty and The TV in the room didn’t work
Thank you for your feedback. We’re glad you appreciated the location and the privacy of the room. We’re sorry to hear that you found the kitchen dirty during your stay. Please note that the kitchen is cleaned daily; however, sometimes guests leave it untidy after use, which can affect how clean it appears throughout the day. Regarding the TV, it includes local channels and access to YouTube and internet. If you experienced any issues, we encourage guests to let us know so we can assist promptly. We appreciate your comments and hope to have the opportunity to host you again.
Thank you for your feedback. We’re glad you appreciated the location and the privacy of the room. We’re sorry to hear that you found the kitchen dirty during your stay. Please note that the kitchen is cleaned daily; however, sometimes guest… Show more
Reviewed: 18 May 2025 · Stayed in May 2025
Verified review-spacious apartment -easy self check in, very quick answers in WhatsApp -basic but has everything you may need, perfect for brief stays -private parking inside the gate
-it smells a bit of mold -the warer in the shower was not hot, but for us it wasn't a problem
Thank you for your feedback and for choosing our apartment for your stay. We’re glad to hear you found the apartment spacious, the self-check-in easy, and our communication quick and efficient. We appreciate your comments about the mold smell and the hot water in the shower. After your feedback, we inspected the hot water system and it has now been fully resolved. We hope to welcome you again for an even better stay next time.
Thank you for your feedback and for choosing our apartment for your stay. We’re glad to hear you found the apartment spacious, the self-check-in easy, and our communication quick and efficient. We appreciate your comments about the mold sme… Show more
Reviewed: 15 May 2025 · Stayed in May 2025
Verified reviewImpecable. Su decoración excelente. Su higiene excelente.
Thank you so much for your kind words. We’re very happy to hear that you enjoyed the decoration and cleanliness of the place. We hope to have the opportunity to welcome you again soon.
Reviewed: 14 May 2025 · Stayed in May 2025
Verified reviewReviewed: 12 May 2025 · Stayed in May 2025
Verified reviewNo heat water
Thank you for your feedback and rating. We’re sorry to hear you experienced issues with the hot water during your stay. After your notification, we inspected the system and have ensured it is now working properly for future guests. We appreciate your understanding and hope to welcome you again.
Thank you for your feedback and rating. We’re sorry to hear you experienced issues with the hot water during your stay. After your notification, we inspected the system and have ensured it is now working properly for future guests. We appre… Show more
Reviewed: 19 April 2025 · Stayed in April 2025
Verified reviewKitchen facilities
Check in. Forced us to send photo of ahead of time, which we did, but once we arrived they wouldn't let us in until we sent it again. After travelling for 15 hours, it was very annoying to stand outside for 20 minutes, trying to convince them that we've already sent our ID .
Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during check-in, especially after such a long trip. Sometimes we receive guests’ selfies and ID photos well in advance, and in rare cases, they get lost in the flow of messages or overlooked when searching. A short message upon arrival to confirm that your documents were previously sent would help us a lot to avoid delays and send the access instructions right away. We appreciate your patience and will work on improving our process to make it more efficient and less frustrating. Your comments regarding the kitchen facilities have also been noted and will be taken into account.
Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during check-in, especially after such a long trip. Sometimes we receive guests’ selfies and ID photos well in advance, and in rare cases, they get l… Show more
Reviewed: 17 April 2025 · Stayed in April 2025
Verified reviewReviewed: 13 April 2025 · Stayed in April 2025
Verified reviewGood location, smooth check-in, calm environment, private bathroom, shared kitchen
Poor view, lack of privacy as other guest go to their room alongside the room window.
Thank you for your thoughtful review. We’re very happy to know you enjoyed the smooth check-in, calm environment, private bathroom, shared kitchen, and especially our great location—something many of our guests truly value for easy access to the best of Cancún. Regarding your comment on privacy, we understand your concern. While the room window does face a shared walkway, all of our rooms are equipped with blackout curtains to ensure guests can enjoy complete privacy whenever they wish. We appreciate your feedback and hope to welcome you back for another comfortable stay.
Thank you for your thoughtful review. We’re very happy to know you enjoyed the smooth check-in, calm environment, private bathroom, shared kitchen, and especially our great location—something many of our guests truly value for easy access t… Show more
Reviewed: 13 April 2025 · Stayed in April 2025
Verified reviewReviewed: 11 April 2025 · Stayed in April 2025
Verified reviewReviewed: 6 April 2025 · Stayed in March 2025
Verified reviewLocation is excellent! Beds very comfortable, excellent to sleep and relax. Air conditioning only in the rooms, other areas are as hot as it is outside. The coffee maker was moldy and did not work properly. I asked to replace, nothing was done.
Thank you for your review. We’re very glad to hear that you enjoyed the excellent location and had a comfortable, relaxing sleep during your stay. We’re sorry for the issue with the coffee maker. It was indeed replaced, although unfortunately, this happened shortly after your stay. As your visit was brief, we didn’t manage to resolve it in time to improve your experience directly. We sincerely apologize for that. We appreciate your feedback—it helps us improve our service.
Thank you for your review. We’re very glad to hear that you enjoyed the excellent location and had a comfortable, relaxing sleep during your stay. We’re sorry for the issue with the coffee maker. It was indeed replaced, although unfortunat… Show more
Reviewed: 29 March 2025 · Stayed in February 2025
Verified reviewClean and simple place - everything one needs after a long travel. Good location for an overnight stay when arriving late from the airport (in walking distance to the ADO busstop) and when moving onwards the next day.
Thank you for your kind words! We're glad you found the place clean, simple, and convenient—especially after a long trip. It's great to know the location worked well for your travel plans. We’d love to host you again anytime you're passing through Cancún!
Thank you for your kind words! We're glad you found the place clean, simple, and convenient—especially after a long trip. It's great to know the location worked well for your travel plans. We’d love to host you again anytime you'… Show more
Reviewed: 23 March 2025 · Stayed in March 2025
Verified reviewReviewed: 16 March 2025 · Stayed in March 2025
Verified reviewReviewed: 15 March 2025 · Stayed in March 2025
Verified reviewReviewed: 11 March 2025 · Stayed in March 2025
Verified reviewPrice: very affordable Location: many shops, reataurants, park closeby Checkin: easy with codes
Thank you for your great feedback! We’re happy to hear that our place was a good choice for your one-night stay. We’re glad you found the location convenient with nearby shops, restaurants, and the park, and that the check-in process was easy with the codes. We hope to welcome you again in the future!
Thank you for your great feedback! We’re happy to hear that our place was a good choice for your one-night stay. We’re glad you found the location convenient with nearby shops, restaurants, and the park, and that the check-in process was ea… Show more