Reforma, 404, 68000 Oaxaca City, Mexico
#92 of 214 hotels in Oaxaca City
Guests' ChoiceBased on 119 hotel reviews
8.6Cleanliness
9.0
Comfort
9.3
Location
9.7
Facilities
8.6
Staff
8.9
Value for money
8.3
Free Wifi
8.4
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End of dialog contentReviewed: August 3, 2025
Ron
United StatesThe upstairs lounge closed too early!
Great hotel, excellent service, extremely clean and safe. The staff here are really exceptional. Auriel - the waiter at the upstairs lounge/restaurant was special. What a great character! The hotel is two blocks from Santo Domingo. The hotel is extremely convenient and safe. I nice relaxing oasis in the middle of Oaxaca.
Stayed in July 2025
Reviewed: July 17, 2025
Mirah
United StatesStaff was cold and not very welcoming
Nice location
Stayed in May 2025
Reviewed: July 5, 2025
Maria
United StatesThe restaurant was amazing!! We ate their twice and loved the food. The location was pretty centralized but not in a busy street.
Stayed in June 2025
Reviewed: June 30, 2025
Aakash
United StatesStaff is very friendly!! The housekeeping was absolutely exceptional and went beyond their way to take care of our flowers!! Will be returning!
Stayed in June 2025
Reviewed: June 1, 2025
Aineth
United StatesNothing
Everything
Stayed in April 2025
Reviewed: May 18, 2025
Roger
MexicoThere is a rooftop bar, but it’s never open so not really useful.
The location is just perfect in the Centro and also quiet at night. You can walk to almost everywhere in five minutes. The rooms are super clean and very comfortable. There’s a cute restaurant Terrace in the entrance which is really good, simple and affordable. I would totally go back.
Stayed in May 2025
Reviewed: April 28, 2025
Natasa
United StatesEverything was great
The hotel is in a great location. Has a very pretty court yard. Rooms are good. We only stayed one night before flying. The food at the restaurant is fantastic. We were surprised at each meal how tasty and creative meals were!
Stayed in April 2025
Reviewed: April 21, 2025
Jan
United KingdomThought the night porter would ask guests to be respectful of noise during the night when people were trying to sleep. This only happened on one night.
Everything was excellent except the noise spring the night on one evening.
Stayed in April 2025
Reviewed: March 21, 2025
Joseph
United StatesThe coffee was the only downside but there are better choices steps away.
Staff were amazing, very clean, well located , very good value. Very well run by the young women who staff the hotel desk. They helped us arrange a driver for the drive to Puerto Escondido (Nacho) who was the best.
Stayed in February 2025
Reviewed: March 14, 2025
Jesse
United StatesLiked everything about it
Aside from the ideal location, very comfortable and beautifully kept place.
Stayed in March 2025
Reviewed: March 13, 2025
Jane
United StatesHonestly, I cannot think of anything. There are other elegant, sophisticated properties, but the Casa Vertiz is a wonderful, small boutique hotel, and is an excellent bargain.
The location could not have been better! We walked everywhere from there with ease. The hotel was quaint, clean, and had excellent service. The courtyard restaurant served a delicious breakfast and seems like it was popular with locals too.
Stayed in March 2025
Reviewed: March 7, 2025
Joseph
United StatesWe tried a coffee at the restaurant, and it was not at all to our liking. Breakfasts looked good though, and those we saw eating seemed to be enjoying what was in front of them. But, again, an upgrade in the coffee seems to be in order.
Breakfast not taken at the hotel, though lots of options within steps. The STAFF were amazingly helpful and patient with every aspect of our stay, including arranging car service to the Beach. The room was very comfortable and appointed. A very nice value at this price level.
Stayed in February 2025
Reviewed: March 5, 2025
Alice
United StatesCharming, great courtyard, friendly staff
Stayed in March 2025
Reviewed: March 4, 2025
Paul
United StatesGreat location. Wonderful courtyard where you can have breakfast, lunch or dinner. Nicely appointed rooms.
Stayed in March 2025
Reviewed: February 21, 2025
Paul
United KingdomLack of atmosphere and buzz in the hotel and restaurant generally, and the bar terrace never seemed to be open. We spent virtually all time out using other bars and restaurants. Room could have done with a small fridge.
Great location, one road away from centre, but not too noisy. We had a queen room, and it was a little dark with only wall lights on (but too bright with all the lights on), as all rooms face a courtyard. Bathroom and shower were great. Was very good to have a coffee maker with nice ground coffee. Bottled water each day was a nice touch.
Stayed in February 2025
Reviewed: February 15, 2025
Constance
United StatesI have nothing negative to say about this property
The staff was wonderful and helpful. Some things seldom seen in other hotels…the pillows were great The shower head sprayed correctly. The beds very comfortable. Also a great restaurant
Stayed in February 2025
Reviewed: January 24, 2025
Leticia
United StatesFood was delicious and the location is perfect.
Stayed in January 2025
Reviewed: January 20, 2025
Maria-jose
IrelandWhile I loved the plants and garden area I am concerned about mosqitoes and insects at certain times of the year.
excellent location and very friendly staff at reception and restaurant as well as porters.
Stayed in January 2025
Reviewed: January 18, 2025
Anil
CanadaNo problem with our late arrival
Stayed in November 2024
Reviewed: January 12, 2025
Mike
United StatesWe thoroughly enjoyed our stay at Casa Vertiz. Very comfortable rooms, great location and excellent restaurant. Highly recommend
Stayed in January 2025
Reviewed: January 12, 2025
Susan
United StatesLove the plants in the courtyards.
Stayed in January 2025
Reviewed: January 9, 2025
Sofia
United KingdomOverpriced. Size room.
The location. How pretty it is. Has all you need in the room. Quiet at night.
Stayed in January 2025
Reviewed: January 2, 2025
Barbara
United StatesLocation, staff, comfort, cleanliness
Stayed in December 2024
Reviewed: December 20, 2024
Bel
United StatesBreakfast was included in my stay but didn't serve until after 8am. No service at the bar.
Comfortable bed. Clean and tidy room. Friendly and attentive staff.
Stayed in December 2024
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