Bed very, very hard, room very small. We reserved a “ loft style” accommodation, but what was not disclosed at time of booking is that the loft units are located at a totally different property several blocks away. We refused that property upon arrival and ended up staying at Casa no name, which is where we thought we were booking for originally.

The location was excellent , very friendly staff, beautiful property. We felt very at home.

Stayed in July 2025

A timeless boutique hotel where beauty, history, and enchantment blend seamlessly with refined elegance and impeccable taste. Comfort and quality take center stage with in this unrivaled location, where mornings begin with a gourmet breakfast prepared by a masterful chef and served in a garden of breathtaking charm.

Stayed in May 2025

Location and service

Stayed in May 2025

My only criticism is two bottles of water should be left in the room Complimentary every day & I should not have to pay for coffee in the room. If the hotel had to charge a little more to the price, okay. I felt this was CHEAP and should have been included in this lovely hotel!!!

Stayed in May 2025

I loved it all

The service is top level. I was trying to tell my friends here about it with the right words. It’s elegant sophisticated Zen like laid-back gorgeous!

Stayed in May 2025

Did not replace water bottle and coffee at room

Good staff service. Beautiful property

Stayed in March 2025

Beautiful hotel. My friend and I stayed at the Lofts location which is a little further from the main hotel. The space is gorgeous, but I wish we could have checked in directly at that location instead of having to go to the main one first. The staff was very friendly and the room was lovely.

Stayed in December 2024

Awesome staff. Awesome service. Can’t wait to go back. Location is really excellent.

Stayed in January 2025

Spa/pool tub in odd area, on way to bar/rooftop terrace > so we didn't use. Bathroom shower water pressure was VERY low, so no good shower had (not sure if other rooms had same issue). Beds were nice but bit too hard for my liking.

Hotel staff were the best, in all regards. Location of hotel was perfect. Hotel rooms, lobby, eating area and rooftop bar were excellent.

Stayed in December 2024

The neighbors let a dog out in the early morning and their barking awaken the guests.

Dedicated personnel that made each detail stand out, from the flower arrangements to the perfectly the heated pool upstairs!

Stayed in December 2024

They charge you for everything. For a hotel in this price class I expect every day to receive new coffee and lotion and a biscuit etc but it had to be asked for and paid. The communication was a bit cumbersome and they wanted us to pay up front for the rooms (even if over booking and the cc was secured) The breakfast is very meagre- but delicious! In December it’s cold and you can only eat in the patio Also the linen smells a lot like chlorine and takes away the luxury feeling.

Great, ancient and well maintained building Good linen Roof top Service The lofts are great too and the main property has lovely rooms

Stayed in December 2024

There’s no fridge in the rooms. But the staff are more than willing to bring ice buckets to keep drinks cold.

The service and ambiance of Casa No Name is exceptional! This is our second year staying in the same Suite and we loved it all over again. We brought more friends to stay this year again too and they loved the whole experience. The complimentary breakfast is tasty & light while the omelette is superb as is the charcuterie plate we enjoyed at the private rooftop bar accompanied by artisan mezcals! A morning cold plunge in the dip pool started each day with a buzz & kept us feeling lively and energized! The staff are always welcoming and helpful and the rooms are very comfortable with everything you need. We look forward to coming back again!

Stayed in November 2024

Beds were a little too firm

Location and super clean

Stayed in November 2024

Breakfast I couldn’t get a slice of bread for breakfast, although breakfast was included in our rate. You simply get a slim slice of banana or koumkat cake. Full stop! Also last minute rates were nearly half of what we paid for!!! So watch out for late deals!

Very tasteful surroundings

Stayed in November 2024

Location of the Loft rooms, is an apartment with small stairs, Should be good for the ones who preferred a room like an AIRB&B., with small stove and micro. The check-in, reception, breakfast and all other facilities are in a different location. The original No NAME rooms are in a different street,

Excellent service from the hotel personnel (Daniela, Lorena, Ricardo). The inconvenience for our stay was that we traveled with a group of friends for a destination wedding. We planned to stay together and placed our reservation on the same Hotel No Name. At the arrival we received as "surprise" that our room is in other location - a loft in a different street ( more than 5 minutes walking) without concierge, breakfast, nor reception services. We suggest that the administration SHOULD inform - VERY CLEALY- about his rooms facilities. The lofs are very comfortable but NOT for our booking purposes. Otherwise the original NO NAME hote is unique, very beautiful, kind and with a lots of nice details.

Stayed in November 2024

Lofts at Casa No Name were amazing in their location and decor style. All staff were very helpful and courteous. We enjoyed our stay very much.

Stayed in October 2024

The pillows were not that comfortable, for a luxury hotel boutique, I believe would be to have a menu of different type of pillows, not sure if the sheets linens were 100% cotton, it didn’t feel fresh to the skin touch. Our room was quite noisy .

Location was great, walking distance to main square, markets and parroquia of San Miguel. The hotel was beautiful decorated and has rooftop bar with cool vibe. We loved the fact that bathroom was spacious , however to have hot water in the shower wasn’t that fast and easy. The staff was friendly , professional and receptive to our feedback. We had breakfast there and food was fesh and tasty, everything handmade , the banana bread delicious

Stayed in August 2024

This is nitpicking- but there was an air conditioner unit on our patio that belonged to another room - and unfortunately they used it a lot. We like to have the doors open at night - so it was a bit noisy from that.

It is a beautiful historic building very close to the center of the historic center. Our room was quite spacious and relatively private. The staff was attentive and friendly.

Stayed in April 2024

Nothing

Amazing staff, very friendly polite and helpful. Very attentive and great communication upfront arrival. Hotel design and location are amazing.

Stayed in April 2024

really, everything!

Stayed in March 2024

Nothing it was perfect

By far the most special property I have ever had the pleasure of enjoying

Stayed in January 2024

Nothing. They close 10pm. Bad breakfast.

Not the best environment.

Stayed in October 2023

Price at bar was ridiculous. Owner promised us a discount after we had to cancel 2 yrs ago due to husband’s heart attack. She didn’t even buy us a glass of wine .

Breakfast was bare bones. The smallest piece of banana bread I’ve ever seen.

Stayed in September 2023

The continental breakfast should include some fruit or juice option versus just coffee and a piece of banana bread, although bread was delicious

Design, cleanliness, excellent staff, location and respect of its history

Stayed in August 2023