How small the room was

Style of the building

Stayed in July 2025

The room was supposed to have air conditioning, but it didn't work. And the rooms don't have an outside view.

Excellent location and the staff very kind. Overall the hotel is quite nice, the bad thing is that it doesn't have an elevator.

Stayed in July 2025

The pool is pretty cold and the location can be noisy. But it's close to everything, so that is just part of the deal. I asked for an interior room, which was totally fine!

The staff were incredibly friendly and helpful, food generally good too! It's a beautiful and historic building. Overall, they do a great job cleaning and accommodating.

Stayed in August 2025

The rooms were tight quarters.

Stayed in July 2025

We stayed in the Presidential Suite because we needed enough beds for a family of four adults. The only thing that we didn’t like was that the room faces the street and you can hear every loud vehicle drive by. We were also awakened by loud fireworks celebrations at 4:00 a.m. The hotel can use better noise canceling windows and or walls.

We liked that the suit we stayed in was very spacious and clean. The hotel has art hanging on all the walls which you can buy if you like. The hotel is also very close to the center of the action. It’s approximately a five minute walk.

Stayed in June 2025

The bed

Location

Stayed in June 2025

Very empty ! No kettle etc in the room .not very cold fridge

Very central , good sized master suite .

Stayed in April 2025

Location is excellent, property is very well kept and clean. Room was small, but that is expected in an old historic building. Bathroom was modern

Stayed in March 2025

Hotel staff told me shuttle is free and can be arranged if advance notice is given. I told them the night before and an hour before my expected departure. I was told shuttle was not available and was forced to use a taxi or miss my flight. Taxi charge was ridiculous for the location and time to the airport. I felt robbed. :(

great location

Stayed in March 2025

pool was quite small and shallow.

Nice to have a pool when it’s super hot out!

Stayed in March 2025

I think it’s a bit overpriced.

Excellent location, very comfortable beds and clean room. Staff are helpful and overall quiet nice and charming hotel.

Stayed in February 2025

Size of room, very basic no kettle

Great location and beautiful building. The room was very basic and small. But the location itself was perefct, right by the square. The actual hotel and surrounding areas were lovely.

Stayed in December 2024

Overall we were happy.

We arrived around 10 pm at the airport and you can take a shared shuttle. We were with about 8 others and didn't know what to expect but we were the 1st to be dropped off. Turns out it was an excellent location. The hotel ambiance is over the top beautiful. One of the complaints one might find are how small the rooms are. We had a junior suite on the 2nd floor and by American standards was basically a small hotel room. Therefore, be aware when you book the size of the room may or may not be suitable for your needs. I think there might be better values out there but the staff, having the restaurant there, cleanliness of hotel, and location made it a decent value.

Stayed in November 2024

Most of the staffs can’t really English. Parking is not closed.

Staff are friendly, location is safe and quiet, not far from downtown. Cute decorations during the death holidays.

Stayed in October 2024

We were lucky to find somewhere that could accommodate us this very busy weekend but the two double beds in our room for 4 people were quite squashed.

Breakfast was delicious the hotel is centrally located and was decorated beautifully. Price was very good and staff helpful.

Stayed in November 2024

The bed was not so comfortable

I love that this hotel is pet friendly 💓

Stayed in November 2024

House keeping left the door open after cleaning one day. We came home late and fortunately nothing was missing

Clean and safe. Comfortable

Stayed in November 2024

It’s a little dated but also charming and traditional

Location was perfect and staff were really friendly. Brilliant value for money

Stayed in November 2024

The size of the rooms

The building

Stayed in November 2024

WiFi was bad in my room

Great location, beautiful and wonderful service

Stayed in October 2024

The shower head was not great - but in the big picture that seemed a small price to be in such a wonderful building.

In this converted convent most rooms open into a central open air 2 storey courtyard that allows natural light to stream into the rooms. The architecture is beautiful and filled with historic items. Staff were very welcoming and helpful when we requested a different room - the first floor rooms don't enjoy the same natural light so we moved to the second floor.

Stayed in October 2024

Everything great

Beautifully maintained and very clean. Rooms and beds on the small size, but this is a historic building and there are large terraces outside with plenty of seating and tables available. Very friendly and helpful staff and a great location very close to the zocolo.

Stayed in September 2024

Because it's a historical building, rooms are small and the furniture they include is not thought through to make the most of the small spaces. Windows also open onto the courtyard or terrace areas so there is limited privacy. The beds were ok but small and not that comfortable. We had two rooms and the air conditioning did not work in one of them. The showers were poor too - they need to replace the showerheads as the water goes in all sorts of directions!

This is a beautiful hotel in a fantastic location. The building is just gorgeous, with a covered courtyard for eating, a good sized pool and several terraced areas covered in lush green plants and cacti. It feels very Oaxacan with brightly coloured walls and tiling. The location is perfect, just two blocks from the main pedestrianised street which links the Zocalo to the other main square. Leave the hotel and you are in the thick of things within 3 minutes - the hotel is a perfect oasis from all that hustle and bustle when you're sitting on a quiet terrace or chilling in the pool.

Stayed in August 2024

AC was very loud

Incredible location. Would stay again

Stayed in June 2024