8.8

Reviews of City Express Plus by Marriott Guadalajara Palomar 3 stars

Av. López Mateos 1450, 45645 Guadalajara, Mexico

  • Juan

    Reviewed: 14 July 2025 · Stayed in July 2025

    Verified review
  • Robles

    Reviewed: 20 June 2025 · Stayed in May 2025

    Verified review

    Beds

    Space

  • Anonymous

    Reviewed: 19 June 2025 · Stayed in June 2025

    Verified review

    Ok

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  • Gianna

    Reviewed: 6 March 2025 · Stayed in March 2025

    Verified review

    the property is clean and good size

    everything is good

    Property response:

    Thank you very much for taking this time and give us your feedback, we really apreciate it. Your comments allow us to focus our effort to make a better stay for every one. We hope to see you again in your next trip to this beautiful city!

    City Express Plus by Marriott Guadalajara Palomar
    6 March 2025
  • Edward

    Reviewed: 7 February 2025 · Stayed in February 2025

    Verified review
  • Omar

    Reviewed: 25 January 2025 · Stayed in November 2024

    Verified review
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  • Maria

    Reviewed: 20 January 2025 · Stayed in January 2025

    Verified review
  • Karina

    Reviewed: 4 December 2024 · Stayed in October 2024

    Verified review
  • Dykstra

    Reviewed: 25 November 2024 · Stayed in November 2024

    Verified review

    BRUTALLY hard bed. Could not get to sleep.

    Property response:

    First of all, I apologize for the discomfort you have experienced with the bed at our property. On the other hand, I appreciate the time you take to let us know. This allows us to focus on the details you mention to constantly improve. Sincerely.

    First of all, I apologize for the discomfort you have experienced with the bed at our property. On the other hand, I appreciate the time you take to let us know. This allows us to focus on the details you mention to constantly improve. Sinc… Show more

    City Express Plus by Marriott Guadalajara Palomar
    27 November 2024
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  • Find

    Reviewed: 18 November 2024 · Stayed in November 2024

    Verified review
  • Rosa

    Reviewed: 20 October 2024 · Stayed in October 2024

    Verified review
  • Frank

    Reviewed: 25 September 2024 · Stayed in August 2024

    Verified review
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  • Frank

    Reviewed: 21 September 2024 · Stayed in September 2024

    Verified review
  • Frank

    Reviewed: 15 September 2024 · Stayed in August 2024

    Verified review
  • 3.0 Poor
    Aurora

    Reviewed: 5 September 2024 · Stayed in September 2024

    Verified review

    The sink didn’t work and we let the front desk know and they told us it was gonna get taken care of and it didn’t. The hotel room also had a weird smell like it wasn’t clean. And the phone didn’t work to contact the front desk. We had to walk all the way down to let them know.

    Property response:

    Thank you very much for let us know about all this isues during your stay with us, i apologize for all the situation you have mentioned and i will assure to correct our process to offer all of our guest the best possible experience. If you consider to travel again to this beautiful city, i would like to have the opportunity to show you our effort an improvements about our service. Cordially

    Thank you very much for let us know about all this isues during your stay with us, i apologize for all the situation you have mentioned and i will assure to correct our process to offer all of our guest the best possible experience. If you … Show more

    City Express Plus by Marriott Guadalajara Palomar
    11 September 2024
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  • Julia

    Reviewed: 5 April 2024 · Stayed in April 2024

    Verified review

    They offered us help and got us a taxi for the next day to the airport.

    The beds and pillows are so uncomfortable

    Property response:

    Thank you very much for taking this minutes and let us know about your stay experience. We are commited to improve and offer you a better service for every guest at our hotel. I hope to have the oportunity to see you again at our facilities the next time you come to this beautiful city. Respectfully

    Thank you very much for taking this minutes and let us know about your stay experience. We are commited to improve and offer you a better service for every guest at our hotel. I hope to have the oportunity to see you again at our facilities… Show more

    City Express Plus by Marriott Guadalajara Palomar
    19 April 2024
  • 3.0 Poor
    Bruno

    Reviewed: 29 January 2024 · Stayed in January 2024

    Verified review
  • Eduardo

    Reviewed: 8 January 2024 · Stayed in January 2024

    Verified review
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  • Adrian

    Reviewed: 24 December 2023 · Stayed in November 2023

    Verified review

    Location close to where was about to conduct my business.

    Room 612 for whatever reason was extremely noisy, all kinds of them. One's have to get up early if to have breakfast there,they close breakfast at 9am.

  • Marisela

    Reviewed: 15 December 2023 · Stayed in November 2023

    Verified review
  • Yvette

    Reviewed: 6 November 2023 · Stayed in November 2023

    Verified review

    The relation value provided- cost was reasonable, the hotel is comfortable and located in the are we required due the personal activities we had

    I expected to be a four stars hotel, basic but very comfortable

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  • Rey

    Reviewed: 1 November 2023 · Stayed in October 2023

    Verified review
  • Rey

    Reviewed: 31 October 2023 · Stayed in October 2023

    Verified review
  • Orozco

    Reviewed: 11 October 2023 · Stayed in October 2023

    Verified review
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  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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