The front desk didn't speak English, although they advertise it. One light didn't work (flickered), and there were no reading lights by the bed. The water in the sink did not flow well. The shower curtain was rusty. No hangers for drying bathing suits and towels. This is not about the hotel anymore, but the overall stay... Progreso is overall a circus for tourists, so the bars and restaurants play loud music till night and again from 7 in the morning, so sleeping not so great.

Hotel in a good location, a short walk from the beach and with private parking at the back. Simply furnished but the beds with pillows were comfortable. WiFi was OK even on the 2nd floor. Pool small but great for refreshment (and clean). OXXO with good coffee across the street :-)

Stayed in March 2025

Good location, close to store OXXO, close to the beach, safe place.

Stayed in July 2024

Distance from hotel to the beach & restaurants is less than 3 minutes away. The hotel was clean at all times and the staff was amazingly friendly and helpful.

Stayed in June 2024

Fridge would have been nice.

Stayed in February 2024

Just a very plain small room. $80 seemed high. The small pool was in the lobby right in front of reception desk

N/A

Stayed in February 2024

The room was advertised at 5 nights for $35.00 a night but when we were billed through Booking.com it was $50 per night plus tax. The room was clean but basic with tepid water temp at best Had to struggle to open windows, but ac works well. The photo makes it look like it is on the beach but it is one block behind the malecon but closer an Oxxo

Check in was fast. Employees very pleasant and helpful ,room was clean. The location is ok about 6 blocks from the main street so a nice walk. It was very quiet until the weekend but it is a resort town. Fresh bedding and towels every day.

Stayed in February 2024

The firm beds plus sometimes a double bed it a queen and others it is a double. Or a queen here seems smaller. Once we upgraded we had two beds much better

The pool looked great but the weather was too cool to use it. If you can upgrade you room some beds are very firm and other rooms are better. Just ask and pay an upgrade Location if fantastic half a block the Melecon which is Amazing very well it up and safe

Stayed in February 2024

Extremely basic, utilitarian room, bed was hard

Clean

Stayed in January 2024

a basic room only - fairly loud hallways

shower,towels, hot water, AC

Stayed in January 2024

Too bad one of the beds smelled like pee and towels were not clean. Our family of four slept in same bed. We only booked one night, so we made it work. Otherwise, it would have not worked.

Location was amazing, steps from beach and near restaurants and convenience store. Private parking was great since no public spaces available in afternoon. Safe facility and staff very helpful.

Stayed in January 2023

Bed was the hardest I have every slept on

Staf,f location,

Stayed in October 2022

Poor bed, no hangers, front door did not work, bathroom door needed fixing, poor water pressure, toilets did not flush properly.

Nothing

Stayed in February 2025

Says its a 4 star ,not even a star2

Stayed in November 2024

Bed was to small for 2 , pictures are dirty mirror

Got a tiny bed in a corner of the hotel , the doors ribrated and terrible view . We complained and asked for a room with a bigger bed and told that there wasn't any . We didn't even stay overnight, we checked out . They sent up someone to check to see if we took anything from the room , like as if we are thrives. They couldn't care less if we checked out . Later we discovered we left our phone charger in the room . We called and they said it wasn't there , which I know it was , so obviously they are the theives . I wouldn't recommend this place . It used to be a good hotel but not anymore ! Room was dirty too!

Stayed in April 2024

The price states $50, when you check in, it’s over $60. I showed them a screenshot of my reservation price & they refused to honor it. The worst bed ever! It was a mattress on a concrete slab. I have a bad back so my friend asked for 1 extra pillow for each of us. The blanket was small & thin, without a bedspread, so we asked for an extra blanket. The guy showed up with one pillow & no blanket! I told him again in Spanish. He said tomorrow, & walked out the door!

Its proximity to the beach.

Stayed in February 2024

Bed was hard. Lots of noise.

Stayed in January 2024

Nothing

The facilities were very dirty. I booked for 2 nights and we arrived around 7 pm the first night and the room was horrendous. Then they moved us to a new room and we had no option but to take it. The sheets had lots of red stains in the sheets and the shower curtain had red stains also. The floor was dirty and the bed was hard as a rock. We woke up itching. So we decided to leave the place and look for another hotel. Then we mentioned the staff that we would leave and they said that no refund for the second night would be done. After we talked with the manager she decided to refund the second night that we did not stay there. Then she came back and said that she changed her mind. She did not refunded anything after she had agreed to make the refund for the night that we did not stay there. The manager was not helpful at all. And took no responsibility for the higiene of the facilities. Very bad experience.

Stayed in December 2023

Was a little loud 1 night

Great location just across from beach

Stayed in December 2023

No air conditioning, no window

Weather

Stayed in October 2023

I like the ambiance this hotel has its family friendly the pool gets a nice shade due to the surrounding buildings. Oxxo and night street vendors are right out the door and the progreso dinosaur museum is directly in front of it which is really cool, just realized today there is a coffee shop there too. Great place for the price only thing I wish for was a mini fridge but that’s hard to come by around these parts 🙂

Stayed in July 2023

Rooms on the first floor dark and damp Patio furniture in lobby in rough shape

Located close to the beach Great parking

Stayed in January 2023

dirty property, rooms smelled like WD40, lock didn’t work on our room and couldn’t lock our room. sheets and blanket had stains and holes in them. lights didn’t work in most spots so our room was dark. this ruined my stay in progreso.

absolutely nothing about this place is worth booking

Stayed in February 2023

Was promised first floor because of bad knee but available room was on second floor and no elevator.They lied.

Location

Stayed in January 2023

No hot water,very noisy and had to ask for change back twice on my cash payment for my room.

Stayed in January 2023