Excellent service the food very good!

Stayed in July 2025

Had to walk far for ice

Like the hotel. The view was amazing. The staff was great. The food was delicious.

Stayed in August 2025

The rooms were dirty.. floors were not clean. There was hair all over in bathroom when we arrived..

The view was nice..

Stayed in July 2025

I didn't love the beach area along the malecon. It feels barren and the water was rough both days.

There is a nice pool and cafe area overlooking the beach. All the staff was great. And I fell in love with Mazatlan. I loved old town. I loved the breweries. I had some great meals.

Stayed in July 2025

Staff was very helpful

Stayed in May 2025

Noisy generator

Pool, view, restaurant, balcony

Stayed in April 2025

Noisy when on balcony or sliding door open

Pool, beach breakfast

Stayed in April 2025

Could not get Wifi. Had to leave after one night stay.

Nice place with great location.

Stayed in March 2025

Excelente ampliamente recomendado

Stayed in March 2025

Not much I didn’t like

Breakfast was the same every day not change in the set menu

Stayed in March 2025

There was nothing we didn’t like!

This was our second stay and it was just as wonderful as the first time. Our room had a nice view of the ocean, a large shower, and comfortable bed. Breakfast was wonderful- we enjoyed Jorge (he pronounces it Georgy)

Stayed in March 2025

Lots of hidden fees not what we were expecting. They nickelodeon and died us for more money

Location location location

Stayed in November 2024

was not busy room and eating room dark and dismal

Stayed in November 2024

Great location and very clean

Stayed in August 2024

I did like everything

I like everything

Stayed in August 2024

The only thing that I didn't like about the room was that the restroom has very steep steps right before entering and my elderly mother struggled to go up them, so I ended up going with her every time to help her up.

Everything was great 👌

Stayed in July 2024

Hot tubs were not hot and there were no jets. I tried all the buttons but nothing happened

Good location Nice pool Comfortable beds

Stayed in April 2024

great views, clean room, great service from staff

Stayed in April 2024

It was all good.

The hotel is right across the street from the beach. Out room had a partial view. We enjoyed it very much.

Stayed in March 2024

The tunnel to the beach was very sketchy -- dark, smelly, scary. We didn't use it, which meant instead crossing the street on foot, which during peak traffic hours was sometimes challenging. (The beach itself was beachy keen.) We didn't love the beds -- wish we had been able to get a queen bed instead of two doubles, and the mattresses and pillows were too hard.

The room was clean, and although it was basic and utilitarian, it has the things that mattered -- shower, safe (with a small deposit for the key), linens and towels, a sliding door to a "balcony" (no patio, just a view out the back). The included breakfasts at the attached ME Restaurant were delicious and generous! The location wasn't bad. It is walking distance from the heart of the Zona Dorada but not so close that loud noise and party atmosphere invades the space. There are several restaurants as well as a mall in close walking distance. Although we did not have an ocean view, we did have a view over the lagoon out back which was nice. In short: basic, no-nonsense accommodations in a resort area. Most of the staff was helpful, just one who seemed to not want to interact with us. One or two staff members spoke good English -- the others were willing to do their best with our limited Spanish, Google translate, and gestures.

Stayed in April 2024

Water sputtered and would lose pressure constantly. Sheets were thin, and the blanket was under the top sheet. In-room safe had no lock, presumably by request. Room lighting had mismatched colour temperatures. Balcony was narrow, and the railing was low. Despite the desk, the rooms seemed to be missing a chair or table or luggage stand in addition. Lack of storage in the bathroom for anything, as even the top of the toilet tank was occupied. Chairs in the breakfast restaurant were half broken. Breakfast service was slow, resulting in receiving cold food. Selection for food was simply variations of scrambled eggs.

Good view, airy, and on the beach. Friendly and helpful staff, and was quite clean. Pillows and mattresses were good. Decent breakfast with chorizo.

Stayed in April 2024

Very little to not like it would’ve been nice to check in earlier, but their policy is 3 o’clock

We had a nice room with a good view and we enjoyed our stay

Stayed in March 2024

Did not have a higher floor or ocean view

It was awesome and the pool

Stayed in February 2024

La vista al mar 🌊

Stayed in January 2024