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Reviews of El Secreto

4 San Antonio Abad interior 2., 37700 San Miguel de Allende, Mexico

#103 of 134 hotels in San Miguel de Allende

Guests' Choice

Review Score

Based on 51 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.0

  • Location

    7.3

  • Facilities

    7.6

  • Staff

    8.6

  • Value for money

    7.9

  • Free Wifi

    8.9

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Showing 1 - 25

  • Reviewed: May 12, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    No AC, no parking area, towels have bad odor.

    Quite place

    Stayed in May 2025

  • Reviewed: April 20, 2025

    8.0
    Lovely
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Hotel is very pretty

    Stayed in April 2025

  • Reviewed: March 24, 2025

    7.0
    Great for deep sleepers on a tight budget - but don't stay on the ground floor!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights

    Noisy All the rooms are very poorly soundproofed - you can hear anyone walking around in the halls, or up on the roof from 3rd floor. When there are noisy guests, it's impossible to sleep. We were unlucky and had a loud group staying at the same time. The hotel refunded us one room as one of our group could not bear the noise and booked another hotel (which was in a beautiful old hacienda 'El Sautto' more in the centre of town for the same money per night). The ground floor bedroom was not great because you are immediately behind a desk and by a storecuboard, and the only window of the room opens out to this. You can hear even the receptionist typing, phone notifications, every conversation, guest arriving and leaving. And opening the window for air means hearing it louder. If you are booking, check whether you are on the ground floor or not. This room costs the same as all the others, and in my opinion, is not worth it even if considerably cheaper. Poor descriptions of room windows The pictures and descriptions online are not right: they need to state clearly where a room has no external windows. Two of our rooms only had windows into the reception area or a hallway. This was not included in the photos or description.

    Very clean, great location, nice staff. Hotel management was able to resolve issues once we got hold of them. Beds comfortable, shower good pressure and hot water. The area is nice, felt safe, and not noisy at night, shops for snacks and coffee nearby, short walk to the centre of town. I imagine if the other guests are respectful and not noisy, this hotel would be ok, as long as you are not on the ground floor rooms.

    Stayed in March 2025

  • Reviewed: January 9, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio
    • Stayed 4 nights
    • Submitted from a mobile device

    The noise from the construction, the people above us, the maids in the morning and the dog barking. No hangers for your clothes.

    The location was good. Public transportation close by. Good value for the money. The room was small but clean.

    Stayed in January 2025

  • Reviewed: December 4, 2024

    8.0
    good value
    • Leisure trip
    • Group
    • Studio
    • Stayed 1 night

    better natural sunlight

    no breakfast included, location not bad

    Stayed in December 2024

  • Reviewed: October 6, 2024

    9.0
    Nice place to visit San Miguel
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Room at the 1st floor a bit noisy

    Room comfortable and clean

    Stayed in September 2024

  • Reviewed: June 19, 2024

    9.0
    Nice clean budget hotel
    • Solo traveler
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    Language barrier

    Location

    Stayed in June 2024

  • Reviewed: May 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    The heat at night. With one fan and small window was not def enough at all. Had to open the door and window with a fan on.. Days like 18-34°C Except that, all good :)

    Location was OK not too far from the city center A small basic room Very affordable price

    Stayed in May 2024

  • Reviewed: March 10, 2024

    8.0
    Comfortable, cute hotel, beautiful city.
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It was just a little too far from the main part of the city for me.

    The room was lovely small but lovely with high ceiling, enough room for me.

    Stayed in March 2024

  • Reviewed: March 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Hotel is located in an alley. Couldn't find it at first sight.

    Very clean Rooms, Quiet and peaceful place, it has a little roof top, good price.

    Stayed in March 2024

  • Reviewed: February 7, 2024

    8.0
    Good place.
    • Leisure trip
    • Solo traveler
    • Studio
    • Stayed 6 nights
    • Submitted from a mobile device

    It’s a 10 minute walk to main plaza but it was fine.

    Beds were great. Rooms are nice. Bathroom was fine either a nice shower.

    Stayed in February 2024

  • Reviewed: December 17, 2023

    8.0
    Very nice but shower water was cold
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good

    Good

    Stayed in December 2023

  • Reviewed: November 2, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location

    Stayed in November 2023

  • Reviewed: September 7, 2023

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No safe; The little bathroom window could be drawn open from the outside (tho its probably to small to break in)

    Nice looking and clean rooms (as well as lobby). Rooftop terrace was very nice. Staff was very kind and helpful.

    Stayed in September 2023

  • Reviewed: April 11, 2023

    8.0
    Simplicity and coziness on a budget: SMA gateway
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    The bedhead has a metallic frame and a mirror: pretty but made the bed less comfortable. Rooms can be warm: no air conditioning or ventilation. The stairs might be considered unsafe by international standards: I would be cautious with children in the premises. The rooftop has a basic roofing that makes the scape quite hot during day time: I would suggest some ceiling fans or better insulation.

    The staff is kind and helpful. The rooms are aesthetically pleasing while simple in its furnishing. Extremely helpful with getting the luggage upstairs. A beautiful view of a tree from our room and the rooftop had urban views.

    Stayed in April 2023

  • Reviewed: December 31, 2022

    7.0
    Nice
    • Leisure trip
    • Solo traveler
    • Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    is not easy to find, don’t have parking and you need to pay extra money in external parking lots,

    the property is clean and nice

    Stayed in December 2022

  • Reviewed: September 1, 2025

    4.0
    Not worthy
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    I didnt stay. It felt dangerous

    How well are pictures taken because they do not match reality

    Stayed in August 2025

  • Reviewed: June 26, 2025

    5.0
    A hotel without concierge run by Spanish speaking only housekeepers
    • Leisure trip
    • Solo traveler
    • Studio
    • Stayed 1 night
    • Submitted from a mobile device

    1. Poor communication during the complicated check in 2. No reception staff -only housekeeping staff. I don’t recommend for English speaking guests. No habla basic Ingles. 3. Noisy roosters waking you up early morning 4. Lacks safe, hair dryer, breakfast , limited water bottle 5. Towels have seen better days-stained white towels 6. Crumbling fixtures: loose wiring on lampshade, loose toilet paper holder, shaky faucet/ basin stand 7. Location not near the center. Had to take Uber all the time. 8. Alley leading up to the hotel accumulates pool of water when it rains making it hard for the guests to walk and getting your luggages wet. It did rain straight for 2 days while I was there this weekend. 9. Poor layout: light switches on the other side of the door as you walk into the room, no countertop in the bathroom to lay your essentials, no table in the room

    Just the mural on the wall of the property

    Stayed in June 2025

  • Reviewed: April 25, 2025

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Studio
    • Stayed 1 night

    There is no window in the room, and also air extraction from the bathroom is missing. This makes it impossible to circulate fresh air through the room, and gives unpleasant smells.

    The location was fine, the communication with the personnel was perfect. Quick responses!

    Stayed in April 2025

  • Reviewed: January 30, 2025

    5.0
    Just for maximum 2 nights
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There was too much noise in the night, we heard noises from the room above(also their private things in the bed :( ) also their toilet flush noise and pee. noises from the street and from the hall. Noises of works from the building aside. I would recommend the soundproofing of the rooms. There was a bad smell from the shower drain. The windows can't be opened except from a little window, so the air circulation is bad. Would not reccomend to claustrophobic people. To get to the hotel you have to pass by in a narrow street where there are building works. In the bathroom misses a shelf to keep your toiletries.

    They were available and kind. The reception and the check-in and the check-out were indipendent/online. The bed was comfortable. The hotel is as in the pictures. There is a roof with nice view and not too far from centre. It's okay for maximum 2 nights.

    Stayed in January 2025

  • Reviewed: January 14, 2025

    10
    Fantastic!
    • Leisure trip
    • Couple
    • Studio
    • Stayed 2 nights
    • Submitted from a mobile device

    Kind of hard to find. Its in a narrow alley. A sign on the street would be a helpful.

    Clean brand new hotel.

    Stayed in January 2025

  • Reviewed: January 1, 2025

    6.0
    Very minimal interaction as well as Clean, noisy, scalding/freezing showers.
    • Leisure trip
    • Group
    • Studio
    • Stayed 3 nights
    • Submitted from a mobile device

    There was a lot of noise as nextdoor construction started on or before 8 AM with screeching noise of cutting rocks. The showers seemed to be only hot in the AM. And then in the AM it was extremely hot and difficult to regulate with the cold. Scalding hot. The staff was quiet and unobtrusive, could have been more informative about the water situation and the local activities. The rooms needed a way to store food. There was one free bottle water provided and no other drinking glasses were present. In the bathroom a shelf was needed to store our items: toothbrush/paste, lotions etc. We made do with the windowsill. Tv worked well. Bed was a little hard but sleep-able. The mattress was visible through the sheet. The mattress seemed clean, but needed a washable cover to maintain the cleanliness. Since we were there for the new year, note that the roof patio was a great location to view the fireworks. Also note that those fireworks were set-off extremely close by and thus were very LOUD.

    The room was clean, they provided sufficient towels, shampoo and soap, and - upon request- extra blankets. Located near a large locals’ Mercado and Super-market. City sites are within walking distance. Drinking Water provided in the “lobby”. Really Hot shower water in the morning. Great rooftop patio with table, chairs and comfortable seating provided. Staff was pleasant but shy. They were helpful upon request. They kept the place clean and asked if we needed a room cleaning or towels for our room. One provided some info on Transportation back to Mexico City.

    Stayed in January 2025

  • Reviewed: January 1, 2025

    10
    Great location!!
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom smelled like it had poor sewer ventilation. I would recommend bringing your own soap and shampoo as well. It is a bit hard to find the property as the entrance is through an alley.

    Super accessible to the centro, coffee shops. Clean, and a good place to sleep.

    Stayed in December 2024

  • Reviewed: May 24, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Weak wifi, had to use my mobile data to navigate.

    Staff is friendly and room is good and clean.

    Stayed in May 2024

Showing 1 - 25

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