The room was very light as the curtains didn't quite cover the window and the noise from the restaurant and work going on was a lot early in the morning. The cost for parking was a surprise too!

The location of the hotel is amazing and the bed was super comfortable. Overall we we very happy with our stay.

Stayed in April 2025

Beautiful boutique hotel! Everywhere you look around there’s amazing little details that make the space feel chic and unique. The room was spacious and comfortable. The staff is lovely, always happy to help, they made our stay so pleasant

Stayed in March 2025

No elevator

It’s location to downtown Excellent staff Cleanliness

Stayed in March 2025

Nothing

Even better than expected. So many nice little add ons. Staff were great. The Breakfast was amazing. Location right in the centre.

Stayed in February 2025

It is a bit noisy!

The attention to detail, the design of the hotel and the rooms. The location is great, you do not have to use the car and you can walk everywhere! Overall a great experience!

Stayed in December 2024

It’s a bit noisy at night, although the hotel provides ear plugs, it’s still something to consider.

Design, location, great staff and service

Stayed in January 2025

Great location, short walk to Zocalo, many restaurants, valet parking, cute interior, friendly staff.

Stayed in January 2025

Great location, friendly staff, beautiful rooms

Stayed in December 2024

We loved everything

The location is amazing. Loved the decor- so chic. The beds were so comfortable. The shower was great! The staff were so helpful & friendly. The restaurant had amazing breakfast & coffee. One of our favorite hotels we have stayed in!

Stayed in November 2024

restaurant staff is not the fastest, little space in bathroom/toilet.

Nice and attentive staff, valet service for car parking, design of the hotel and rooms is very appealing and modern, location close to Zocalo, delicious breakfast

Stayed in November 2024

Everything was great!

The property is so nice! Clean and it’s set design is exceptional. It is a 2 min walk to the zocalo. (Center of town)

Stayed in September 2024

It’s only small, but a fridge in the room would have been useful for us.

The service was wonderful, we had a great room which was very clean and had a feature bath which perfectly complimented the modern boutique style of the hotel.

Stayed in August 2024

Good breakfast restaurant attached

Stayed in May 2024

The room could have been a little bit bigger, with our big luggages it was not super spacious. Same for the bathroom it was a little tiny. Pretty loud till 11PM and starting 6AM because the windows are not really shielding noise.

Stylishl, friendly and well placed hotel! A lot of effort is put into details, getting the hotel keys as bracelet, valet service, night sweets etc.etc. Can recommend to stay here for everything!

Stayed in May 2024

Rooms are small, but comfortable

Very friendly staff and the cafe on the ground floor is superb

Stayed in February 2024

Our friend’s room had no hot water, even after asking twice

Beautiful property… lots of nice extra touches. Staff was terrific!

Stayed in February 2024

No comments. It is a very good location.

Brand new property. Every appliance is new, the bedding is new. It does not have an elevator but the stairs are easy and few. There’s no parking on premises but the hotel does provide an affordable valet option. Every corner was spotless.

Stayed in January 2024

The entire hotel are beautiful and clean

Stayed in November 2023

My room was hot and we could not lower the AC below a certain point so I had a very restless night sleep.

Great location, excellent staff very attentive. Very quaint and well appointed rooms

Stayed in November 2023

The room and restroom were smaller than expected.

Very nicely decorated, very clean and staff was really nice. The rooftop bar was great for an evening cocktail.

Stayed in September 2023

The rooms seem pretty small. Though in our case the massive wardrobe helped as the suitcases could easily be stored. Part of Taxco's charm is the cobbled streets; the downside is that noises echo up even to the top floors.

Design, materials and finishings are very tasteful and of high quality - truly deserving the description 'Boutique de Diseno'. The beds are extremely comfortable. The bar has a good selection of alcoholic of and alcoholic drinks. The staff is lovely and helped me book a fantastic riding excursion (with Mister Chuy owner of the 'Rancho La Mision' en Juliantla) and posted trousers that I had tailored in a local shop... Hotel William is the sister hotel of Agua Escondida and you have free use of its facilities (i.e. pool). Agua Escondida is just around the corner. It might be worthwhile checking out Agua Escondida (also very good but less 'design') as a better value option.

Stayed in August 2023

Noisy because of the location

Rooms, design, staff, terrace view, location. Amazing option in the middle of the city

Stayed in August 2023

Bathroom was a little smelly. Also price is quite high for hotel that doesn't have a lot of amenities.

Nice, stylish comfortable hotel, great location in the center of town. The staff were very accommodating and helpful, and helped us arrange a transfer to the airport. Great rooftop bar.

Stayed in August 2023

There was nothing we disliked about the property.

The property was very clean with all the amenities you need. The staff were amazing!!!

Stayed in July 2023