Reviews of Hotel Fenix 3 stars
4a Avenida Norte, 19, 30700 Tapachula, Mexico
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Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
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Verified reviewReviewed: 24 February 2025 · Stayed in February 2025
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Verified reviewReviewed: 31 December 2024 · Stayed in December 2024
Verified reviewReviewed: 26 September 2024 · Stayed in September 2024
Verified reviewReviewed: 5 July 2024 · Stayed in July 2024
Verified reviewReviewed: 29 June 2024 · Stayed in June 2024
Verified reviewReviewed: 24 June 2024 · Stayed in June 2024
Verified reviewReviewed: 29 April 2024 · Stayed in April 2024
Verified reviewReviewed: 21 April 2024 · Stayed in March 2024
Verified reviewClean and good location.
The lady from the front desk Olga had a really bad actitud. Wanted to cancel our reservation because someone else was giving her more money for the rooms.
Thank you for making us your accommodation option in Tapachula. It was a pleasure to serve. We appreciate your rating and comments. We are attending to your observation. We wish you a wonderful trip!
Reviewed: 2 April 2024 · Stayed in March 2024
Verified reviewReviewed: 6 March 2024 · Stayed in March 2024
Verified reviewThe staff was easy to get along with.
A bit complicated to get to the place. Once there, everything was fine.
Thank you for making us your accommodation option in Tapachula. It was a pleasure to serve. We appreciate your rating and comments. We wish you a wonderful trip and come back soon!
Reviewed: 12 February 2024 · Stayed in February 2024
Verified reviewVery comfortable bed. Good wifi. Abundant hot water for showers.
Staff was noisy at night.
Thank you for making us your accommodation option in Tapachula. It was a pleasure to serve. We appreciate your rating and comments. We´re attending to your observations. We wish you a wonderful trip and come back soon!
Reviewed: 11 February 2024 · Stayed in February 2024
Verified reviewReviewed: 5 January 2024 · Stayed in December 2023
Verified reviewThe location and size of the room.
I liked everything.
Thank you for making us your accommodation option in Tapachula. It was a pleasure to serve. We appreciate your rating and comments. We wish you a wonderful trip and come back soon
Reviewed: 22 December 2023 · Stayed in November 2023
Verified reviewReviewed: 18 December 2023 · Stayed in December 2023
Verified reviewReviewed: 14 November 2023 · Stayed in October 2023
Verified reviewReviewed: 11 November 2023 · Stayed in November 2023
Verified reviewGood wifi. Lovely soft clean sheets and towels. Beds were really comfortable and room was spotless.
Large hotel and not many customers but we were allocated a room over the large car park so was really noisy. We were woken up at 6.45 by cars and people and a parrot screaming from a house nearby. Also cleaning staff knocked twice to see if we were leaving before 10am when checkout is at 1pm??? Nice hotel but the lady on reception was miserable and unfriendly. Also had to wait for a guy to show us our room and he wasn't friendly either. He didnt offer to carry our bags but after showing us our room hung around expecting a tip which was uncomfortable. If customer service was better I would of given a higher score. Shame really.
Thank you for making us your accommodation option in Tapachula. It was a pleasure to serve. We appreciate your rating and comments. We´re attending to your observations. We wish you a wonderful trip and come back soon!
Reviewed: 16 October 2023 · Stayed in October 2023
Verified review