Reviews of Suites Flamboyanes 4 stars
Av Itzaes No 266, 97000 Mérida, Mexico
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Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewPool
Internet
Dear Joksan, thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed the pool during your stay. However, we sincerely apologize for any inconvenience you experienced regarding the internet service. Please be assured that we are committed to enhancing our services and will address this matter to ensure a better experience for our future guests. We appreciate your comments and hope to have the opportunity to welcome you back for an improved stay.
Dear Joksan, thank you for taking the time to share your feedback. We are pleased to hear that you enjoyed the pool during your stay. However, we sincerely apologize for any inconvenience you experienced regarding the internet service. Plea… Show more
Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewReviewed: 18 December 2024 · Stayed in December 2024
Verified reviewAfternoon receptionist were not a polite guy
Almost clean but not enough
Dear Montalvo, thank you for sharing your feedback with us. We are sorry to hear about your experience with the afternoon receptionist and the cleanliness issue. Please rest assured that we will address these matters with our team to ensure a higher level of service and cleanliness moving forward. Your comfort and satisfaction are our top priorities, and we hope to have the opportunity to welcome you back for an improved stay in the future. If you have any further comments or concerns, please do not hesitate to contact us directly. We appreciate your valuable input. Warm regards, Hotel Suites Flamboyanes Management
Dear Montalvo, thank you for sharing your feedback with us. We are sorry to hear about your experience with the afternoon receptionist and the cleanliness issue. Please rest assured that we will address these matters with our team to ensure… Show more
Reviewed: 17 December 2024 · Stayed in November 2024
Verified reviewCleaning staff were very helpful and friendly.
Floors and bathtub were extremely slippery.
Thank you for your comments, which are very important to us. We hope to see you soon. Best regards!
Reviewed: 8 March 2024 · Stayed in February 2024
Verified reviewSwimming pool
No restaurant no outside sitting area no garden drapes in room need cleaning ceiling fan in bedroom was dirty only two towels provided for two guests. Need four towels with a swimming pool.
Thanks for your comments.Best Regards.
Reviewed: 7 March 2024 · Stayed in March 2024
Verified reviewReviewed: 19 February 2024 · Stayed in February 2024
Verified reviewRegarding location of the room and bed it was ok.
Bathroom air extractor not working for 309. window for air ventilation is small. Furniture and moldings if varnished can give a different view/aspect to the room.
We thank you very much for your stay with us in this your home. Thank you for your comments, which are very important to us. Kind regards.
Reviewed: 25 January 2024 · Stayed in January 2024
Verified reviewReviewed: 23 January 2024 · Stayed in December 2023
Verified reviewIt’s a very old hotel and definitely needs to be updated and given a good cleaning. No water for drinking provided in rooms and cleanliness was below my standards. No coffee or even a coke machine. The map directions were awful and it’s well on the other side of Zoo not before on Itzaes as map indicates. Sorry but I would not stay there again. They need a restaurant or something offered food wise ie coffee in the lobby or something.
We are very sorry that we did not meet your expectations. Thank you for your stay with us. Kind regards.
Reviewed: 6 January 2024 · Stayed in January 2024
Verified reviewReviewed: 22 December 2023 · Stayed in October 2023
Verified reviewThe staff were very accomodating and clean room everyday.
There pool had too much chlorine.
Reviewed: 7 December 2023 · Stayed in November 2023
Verified reviewReviewed: 3 December 2023 · Stayed in November 2023
Verified reviewReviewed: 7 August 2023 · Stayed in August 2023
Verified reviewReviewed: 29 July 2023 · Stayed in July 2023
Verified reviewThis is the second time I have been here in the last 4 years, in one of their triple rooms, and was given the exact same room, 311 on both occassions. Their air conditioner went hot 4 years ago, and it went hot once again this year in the middle of the night. If you've ever been to Merida, Yucatan, you know how hot it can get in the middle of July. Exact same problem, A/C freezes up. Left the hotel for the day and was promised another triple room when I got back. We came back and were lied to that the people in the other triple room had extended their stay and were offered the same room 311 once again, and they mentioned the A/C was fixed. I know they lied about the people extending in the other triple room because at the end of an argument, they budged and gave it to me, saying the manager had finally approved the change of rooms. Never will I stay in this hotel ever again. I do not recommend you stay here if you want to be comfortable with your family.
Thank you for your comments that are very important to us. We hope to see you soon. Kind regards.
Reviewed: 17 July 2023 · Stayed in July 2023
Verified reviewLocation, super clean and comfortable
Probably needs a little updating
Thanks for your comments .Best Regards
Reviewed: 14 May 2023 · Stayed in May 2023
Verified reviewReviewed: 5 February 2023 · Stayed in February 2023
Verified reviewReviewed: 30 January 2023 · Stayed in January 2023
Verified reviewstaff were nice. the location was good, close to the center and close to paseo de Montejo. next to a Main Street of Merida ( av. Itzaes)
the one thing I didn’t like was that there was no hot water in my room.
Reviewed: 23 January 2023 · Stayed in January 2023
Verified reviewWe liked the PAINTINGS on the walls. Pool was ok
Parking was bad. Being notified that my CONFIRMATION was dependent on "AVAILABILITY" !!!! THREE controls given to me at check-in. 2 for the TV ( 1 control was old and used and had trouble working.) Bathroom commode would not FLUSH, they did fix it. Bathroom needs a new coat of paint Bathroom mirror was stained and ugly Only 2 towels were given to us....no towel for your hands and no towel for bathroom floor nor the pool.
Reviewed: 5 December 2022 · Stayed in December 2022
Verified reviewReviewed: 4 November 2022 · Stayed in November 2022
Verified review