Reviews of Four Points by Sheraton Monterrey Linda Vista 4 stars
Avenida Miguel Alema 6064, Guadalupe, 67138 Monterrey, Mexico
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Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 May 2025 · Stayed in April 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewLocation and Breackfast
Bathroom pretty old, Pool was very cold also my eyes get irritated in the pool
Reviewed: 11 April 2025 · Stayed in March 2025
Verified reviewReviewed: 14 March 2025 · Stayed in March 2025
Verified reviewReviewed: 5 March 2025 · Stayed in February 2025
Verified reviewReviewed: 19 February 2025 · Stayed in January 2025
Verified reviewReviewed: 18 January 2025 · Stayed in December 2024
Verified reviewReviewed: 11 January 2025 · Stayed in January 2025
Verified reviewReviewed: 1 January 2025 · Stayed in December 2024
Verified reviewSecurity even in the elevators was a nice touch. Parking could be more secure but they were doing some renovations at the moment.
Couldn't get a good view of outside and of course there was construction but we were warned of it beforehand.
Reviewed: 29 December 2024 · Stayed in December 2024
Verified reviewNa
Na
Reviewed: 27 December 2024 · Stayed in December 2024
Verified reviewReviewed: 26 December 2024 · Stayed in October 2024
Verified reviewReviewed: 27 November 2024 · Stayed in November 2024
Verified reviewAlways Clean and peaceful
The pressure of shower water was too low
Reviewed: 28 October 2024 · Stayed in October 2024
Verified reviewExcellent, everything was perfect.
Nothing
Thank you for your valuable feedback. We appreciate your comments and want you to know that we work hard every day to provide an excellent experience for all our guests. Your insights help us improve, and we’re committed to making your next stay even better.
Thank you for your valuable feedback. We appreciate your comments and want you to know that we work hard every day to provide an excellent experience for all our guests. Your insights help us improve, and we’re committed to making your next… Show more
Reviewed: 27 October 2024 · Stayed in September 2024
Verified reviewReviewed: 24 October 2024 · Stayed in October 2024
Verified reviewHad to shower with cold water in the morning. We had us switch rooms since AC didn’t work.
Location, easy walking distance to restaurants and shops.
We sincerely apologize for your recent experience at our hotel. We are committed to maintain high standards and will work diligently to address your concerns. Your feedback is invaluable, and we hope to welcome you back for a much better stay in the future.
We sincerely apologize for your recent experience at our hotel. We are committed to maintain high standards and will work diligently to address your concerns. Your feedback is invaluable, and we hope to welcome you back for a much better st… Show more
Reviewed: 24 September 2024 · Stayed in August 2024
Verified reviewReviewed: 12 September 2024 · Stayed in July 2024
Verified reviewClose to eating locations
Reviewed: 26 August 2024 · Stayed in August 2024
Verified reviewReviewed: 22 July 2024 · Stayed in July 2024
Verified reviewEverything
N:A
Reviewed: 6 July 2024 · Stayed in July 2024
Verified reviewReviewed: 1 July 2024 · Stayed in June 2024
Verified reviewThe staff was very polite.
It was incredibly dirty. We were give room 409 and it was very obvious it hadn’t been cleaned before. There was trash in the cans. The sofa seat was stained with a clearish dried white liquid, that was very visible. The front desk receptionist was apologetic and issued a new room. She even sent another staff member to check the next room to ensure cleanliness. The second room smelled dingy and the sofa in the second room had even MORE dried clear white liquid. To make matters worse— the sheets were dirty and stained by yellow liquid. The photos below are from the second room. I would not recommend anyone else stay here. It was gross. This was the only “recognizable” hotel that had a double bed available when we arrived in the city— which is why we stayed here.
Dear Denisce, Thank you for taking the time to let us know about your experience while staying with us. Your experience of GUEST Room is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the Houskeeping leadership team to ensure the necessary guidelines are in place and reviewed to prevent this dont pass from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely, JG GO
Dear Denisce, Thank you for taking the time to let us know about your experience while staying with us. Your experience of GUEST Room is below our standard. Providing the highest level of hospitality is our number one priority and I si… Show more