noisy place, from inside (visitors, personnel) and outside (music, concerts) from morning to late evening all days, so if you need lots of sleep because of your jetlag you are in for a bad surprise; also quality of rooms varies a lot, we first had a very dark and small room on ground level, than a very spacious top level room with a nice balcony, but in both cases the noise level was not comfortable; the swimming pool is very small and not very invitingly located at the entrance

it is well situated within walking distance of all local amenities (bars, restaurants, shops, supermarkets) and transport means (ADO bus, taxis)

Stayed in August 2025

The pool is small but very clean.

Everything it was perfect hotel

Stayed in July 2025

The pool looks bigger than what really is.

So close to restaurants and businesses

Stayed in July 2025

location, comfort, facilities

Stayed in June 2025

Nothing to complain

It's just a 3-minute walk from the ADO terminal, making it super convenient and close to the beach. The reception staff were friendly and welcoming. My room was spacious with a lovely view of the swimming pool. I really enjoyed the colonial-style atmosphere, which added a charming touch to my stay

Stayed in March 2025

Surprisingly, there was no complementary bottled water nor was there a bottle filling station as there were at every other site I stayed at on my tour of Mexico. Most disappointing was the sporadic availability of wifi.

The location was excellent, just 150m or so from the beach and just steps from La Quinta. The hacienda was quaint and comfortable.

Stayed in March 2025

very nice and big room for a very good price and perfect location.

Stayed in March 2025

TVs were very small and not streaming but not a deal breaker. Also, only two towels and no bath mats, also not a dealbreaker. For the price and great location you can make it work.

The hotel was clean and inviting and not generic. We loved the style and the courtyard. A shower and restrooms in the courtyard by the pool were great to wash off the sand after a day at the beach.

Stayed in March 2025

Zero alcohol policy in the hotel so no bringing a beer to the pool

Pool was better than the photos and nice and sunny one side with shade on the other

Stayed in March 2025

no refrigerator in room

Great location near Playacar Beach, great coffee places, restaurants right near by--but not too noisy. Lovely courtyard and nice clean pool . Friendly helpful staff. Very clean room.

Stayed in February 2025

The location and low price makes this Hotel a very good value. Very big room, decoration outdated, the bed kind of old, but I could sleep well.

Stayed in March 2025

Everything is great but no hot water.

Stayed in February 2025

The floor was really slippery around the Pool area

A clean room and a lovly little Pool in thr centre of the property. Fantast location woth a good breakfast place mext to the hotel

Stayed in November 2024

No hand towel.

Room 311 was awesome! Balcony and plenty of space. Very Mexican feel. Location to ferry and bus terminals excellent. Off of 5th Avenue, so not so crazy busy.

Stayed in December 2024

Clean and pleasant

Stayed in January 2025

Nice place, close to Ferry and ADO bus terminal.

Stayed in December 2024

only one window facing the courtyand and walkway to other rooms, quite dark

spacious room with big bathroom, nice Hacienda with pool in the courtyard

Stayed in January 2025

Dated, no alcohol allowed in the rooms.

Location was perfect! Right next to beach, so close to the night life!! Amazing location!

Stayed in December 2024

No WIFI in the room. Poor WIFI everywhere else. Almost unusable. Sewer smell in the bathroom. Hard bed. And they charge in US dollars.

Nice looking hotel in a prime location. Beach and Bus station just 1-1/2 blocks away. Aircon worked well. Movie stations on tv. Small pool looked good.

Stayed in December 2024

The reception staff don't go out of their way to help, and the room smells musty., but still good for price

Excellent location on Fifth Avenue, very clean room, comfortable beds.

Stayed in December 2024

It’s next to the main street, so there is noise and activity until late at night

Great for a late check in. We had a large room with a comfortable bed and good pillows. Close to the Ado stop and really friendly staff.

Stayed in December 2024

Location was excellent!

Stayed in November 2024

Wifi was unusable, only 1 bar in our room which was a problem. Also Booking says they have parking, but staff didn't know anything about it and sent us to a random parking lot in the neighborhood where we paid 300 pesos per day (about $15 per day). Some staff were really super friendly and nice, others didn't care at all.

Great central location in Playa del Carmen

Stayed in November 2024

Very poor lighting in room

Centrally located Lovely staff

Stayed in November 2024