You need a car/transportation to move around.

The entire place feels peaceful and comfortable. The staff make you feel like family even their dog come out greet you. It’s nice to be close to nature. It was nice to hear the birds singing and the monkeys doing their thing on the trees. I got to give them bananas for breakfast. The rooms are very clean and spacious. You are about 6 minutes drive to Xcaret Park and about 14 minutes to Playa Del Carmen. There is a restaurant walking distance for breakfast and dinner. Overall a great experience for me and my husband.

Stayed in May 2025

There is no breakfast in the location, although a bakery is 150 m away. You have to follow the instructions received from the owner, if arriving by car, not Google Maps. Trust me.

A small piece of Yucatan jungle, with separate apartments, a swimming pool, a neo-colonial main house (where the owners live). Monkeys in the trees accept bananas and it's so funny to see them eating. Iguanas, mosquitoes....well...you're in the jungle, right? Very comfortable apartments, clean and spacious. The gardener from Acapulco, Marco (I think), helped us a lot until the owner came.

Stayed in April 2025

Our casita was lovely, but the grounds were exceptionally beautiful. The staff was extremely kind as well, walking us to nearest bus stops themselves when we wanted to go off property. A very serene stay, would absolutely recommend to others!

Stayed in April 2025

Incredibly beautiful place! The room was very spacious, comfy and clean, with everything that we needed. The territory is very green with a clean pool and enough space to just sit there and relax in the shadow of the trees. It was a pleasure to meet the owner, who was very helpful and friendly. One of the evenings a couple of cute spider-monkeys with a baby came to the property. :)

Stayed in March 2025

Actualizar ubicación en google para arribo despues de las 19 hrs.

The place is very nice, the people are very friendly, the coffee is good, it is next to the parks. It exceeded my expectations.

Stayed in March 2025

Nothing, everything was on point

Everything was so perfect, it was extremely clean, very beautiful hacienda same as you could see in the telenovelas, Glen was very responsive, host welcome us very well, de could see the monkeys it was extraordinary, and they have the cutest dog ever we enjoyed every moment I just can’t wait to come back again

Stayed in February 2025

Gorgeous hacienda in luxurious garden which includes a fabulous natural pool. Large living space with shared kitchen. Very attentionate host. Nice breakfast place next door.

Stayed in February 2025

Beautiful little piece of paradise, absolutely incredible!

Stayed in January 2025

A little bit to find the entrance

nice place, service is good, beautiful house

Stayed in December 2024

Nitpicking - housekeeping is only twice a week.

Everything. The hacienda is beautiful, the bed and pillows are extremely comfortable, the towels are fluffy and smell delicious, the internet works, it has a kitchenette, it’s next door to all the X parks.

Stayed in December 2024

Leaving!

A fantastic place to stay if you’re visiting the parks the “X” parks. Xenses 4 minute walk, Xcaret 17minute walk. Location is in a the jungle. The properties garden is just stunning. Beautifully landscaped in a wild natural way. A swimming pool that has shallows/deep areas. Under water seats and two little waterfalls. The little bungalows hidden in the grounds are are immaculate secluded and very tastefully designed and decorated. Nothing has been done half hearted! Everything just worked here. When his little dogs bark…there’s some spider monkey about! Feeding them bananas was fun!Our host Glenn was charming, went out of his way to accommodate us, helped us with our luggage to the bus. Thank you so much!!! Travel to and from. We took a taxi from Playa de Carmen to this oasis. 400 Peso’s. (Could have done it cheaper) For onward travel it’s easy to bus back to Carmen. But we headed south to Bacalar. From Xcaret bus stop D where ADO will pick you up- to Tulum and then a second ADO bus to Bacalar . You must book the bus online as if there is no requirement to go into the Xcaret park they will bypass it! Easy to book direct on their website. But it gets buggy if you have the page translated by chrome or safari. Works perfectly if left in Spanish! Last bus to Tulum is 12:06 midday! Final thoughts. Massive thanks to the owner Glenn for letting us one of your bungalows and being so thoughtful and kind 🙏🙏🙏

Stayed in December 2024

This was an absolutely magical experience from beginning to end! A very elegant private colonial style property surrounded by breathtakingly beautiful tropical gardens. With a softly curved pool bar seating and shade the atmosphere was wonderfully enchanting. The hospitality shown by the owner and staff was as kind and relaxed as it was professional, and each room was delightfully furnished. We wanted to stay forever!

Stayed in September 2024

Nothing!

Owners were very friendly and helpful, the room was comfortable, gardens were beautiful and the pool was very nice, clean, and relaxing. Look forward to visiting again!

Stayed in July 2024

I think this was the best hotel I’ve ever stayed in, words really cant describe how incredible this place is. The rooms were just beautiful, as well as the whole hacienda. Staying here is a really unique experience, and the host is super nice. I couldn’t recommend this place enough, just book it, you’ll have an amazing time

Stayed in April 2024

Not a thing! Would give it an 11/10 if I could.

Amazing location. Beautiful property. Loved everything about it!

Stayed in April 2024

Everything was great!

This was our second stay at Hacienda Xcaret and it was just as wonderful as we remembered! There is a sense of old-world charm throughout the gorgeous property, and the owners are wonderful. Our favorite part was the monkeys in the trees!

Stayed in March 2024

We liked everything, what we didn’t like was the price of the taxis

Hacienda Xcaret is like an oasis, it’s everything one would want from a dream home. The pictures on booking.com tell the beauty of the place. There are only 5 rooms, 2 downstairs and 3 separate structures in the park like garden. The owner and his family live upstairs. Guest can use all the amenities, kitchen, laundry room, swimming pool, lounge chairs etc. After 5 weeks of traveling we were tired of restaurant food so the ample kitchen was a big plus. There is a breakfast place next to Hacienda Xcaret which make delicious sourdough bread and a dinner place a few houses in the opposite direction. Xcenses park is within a 10 min. walking distance and Xcaret park 15 min. Ideally guest have a car but taxis are readily available or if you are adventurous enough you can walk to the highway (5min.) and hail down a combie like the locals do,(35 pesos) Hacienda Xcaret is approximately 10 min. South of Playa del Carmen.

Stayed in March 2024

For us it was semi-hard to find the location, but once you’re there, everything’s amazing!

It was an adventure to stay here – in the best possible sense of it. Monkeys were playing around in the yard, the property itself is very very charming and beautiful.

Stayed in February 2024

I suggested the owners make a notebook with FAQs for each room instead of asking them a thousand questions but since they didn't seem to mind the questions then it's a minor issue.

Owners are American expat, and wife who are extremely helpful, generous, and chill. In case you are unfamiliar with a hacienda, the family and pets live on the premises. It is a quiet, relaxing botanical getaway from the crowds, bars, and noise which resorts in the area of Playa Del Carmen are known for. This may be a negative for some people but great for us. If driving, ask owner for directions and follow them exactly! Do not rely of map apps.

Stayed in February 2024

There was nothing I could point out to and say this was not to my satisfaction. The Hacienda is fully equipped with the necessary toiletries. We'll definitely book again!

We really enjoyed the outdoor porch space with an added Maka . Full of tall palm trees and trees. We even got to see a iguana or could have been a lizard. We left extremely safe due to our security heating tours the Hacienda.

Stayed in January 2024

NA

What a wonderful stay! Bed was so comfy and the location was perfect. Nice get away to a little paradise. Host was just amazing super friendly and welcoming. I cant say more.

Stayed in January 2024

Liked everything about property. Know that slow traffic between property & Playa del Carmen is a downside to spending more time in town. Hacienda was a great base for exploring beaches & cenotes.

Gorgeous setting, stunning historical character, great host. Two minute walk to breakfast spot (offsite). Embedded in the jungle with monkeys & birds to enjoy. Great spot to while away a lazy afternoon/evening. Room in very good condition, bed comfortable, AC worked well.

Stayed in January 2024

Excellent service on all levels! 😎

Stayed in November 2023

You need a car to get around.

Everything about the place was amazing. The people,staff, and the locals were so friendly. They do have 3 dogs and a cat. Watching the animals interact with each other was funny.

Stayed in November 2023