Reviews of Hacienda Xcaret
Avenida camino viejo a xcaret, localidad caleta chac malal fraccion 1, lote 13, 77737 Playa del Carmen, Mexico

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Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewAh, got it—you want it to still feel like you, but with that extra polish that makes a host proud. Here’s a refined version that’s chill, friendly, and reads like a thoughtful review a host would love: ⸻ Such a fantastic, secluded little gem. The property is absolutely beautiful—surrounded by lush jungle and all kinds of wildlife, which makes it feel super peaceful and special. The pool is amazing—clean, quiet, and feels like you’re floating in a cenote. The hosts were warm, welcoming, and made everything feel easy from the start. The rooms are really comfortable, the beds are plush, and the little kitchenette is a great touch if you want to cook a quiet dinner in. Also, the showers were really nice. Will definitely come back!
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewThe entire place feels peaceful and comfortable. The staff make you feel like family even their dog come out greet you. It’s nice to be close to nature. It was nice to hear the birds singing and the monkeys doing their thing on the trees. I got to give them bananas for breakfast. The rooms are very clean and spacious. You are about 6 minutes drive to Xcaret Park and about 14 minutes to Playa Del Carmen. There is a restaurant walking distance for breakfast and dinner. Overall a great experience for me and my husband.
You need a car/transportation to move around.
Reviewed: 3 May 2025 · Stayed in April 2025
Verified reviewA small piece of Yucatan jungle, with separate apartments, a swimming pool, a neo-colonial main house (where the owners live). Monkeys in the trees accept bananas and it's so funny to see them eating. Iguanas, mosquitoes....well...you're in the jungle, right? Very comfortable apartments, clean and spacious. The gardener from Acapulco, Marco (I think), helped us a lot until the owner came.
There is no breakfast in the location, although a bakery is 150 m away. You have to follow the instructions received from the owner, if arriving by car, not Google Maps. Trust me.
Reviewed: 20 April 2025 · Stayed in April 2025
Verified reviewReviewed: 12 April 2025 · Stayed in March 2025
Verified reviewReviewed: 6 April 2025 · Stayed in March 2025
Verified reviewReviewed: 5 April 2025 · Stayed in April 2025
Verified reviewOur casita was lovely, but the grounds were exceptionally beautiful. The staff was extremely kind as well, walking us to nearest bus stops themselves when we wanted to go off property. A very serene stay, would absolutely recommend to others!
Reviewed: 5 April 2025 · Stayed in March 2025
Verified reviewIncredibly beautiful place! The room was very spacious, comfy and clean, with everything that we needed. The territory is very green with a clean pool and enough space to just sit there and relax in the shadow of the trees. It was a pleasure to meet the owner, who was very helpful and friendly. One of the evenings a couple of cute spider-monkeys with a baby came to the property. :)
Reviewed: 14 March 2025 · Stayed in March 2025
Verified reviewReviewed: 5 March 2025 · Stayed in March 2025
Verified reviewThe place is very nice, the people are very friendly, the coffee is good, it is next to the parks. It exceeded my expectations.
Actualizar ubicación en google para arribo despues de las 19 hrs.
Reviewed: 1 March 2025 · Stayed in February 2025
Verified reviewEverything was so perfect, it was extremely clean, very beautiful hacienda same as you could see in the telenovelas, Glen was very responsive, host welcome us very well, de could see the monkeys it was extraordinary, and they have the cutest dog ever we enjoyed every moment I just can’t wait to come back again
Nothing, everything was on point
Reviewed: 24 February 2025 · Stayed in February 2025
Verified reviewGorgeous hacienda in luxurious garden which includes a fabulous natural pool. Large living space with shared kitchen. Very attentionate host. Nice breakfast place next door.
Reviewed: 9 February 2025 · Stayed in February 2025
Verified reviewReviewed: 3 February 2025 · Stayed in January 2025
Verified reviewBeautiful little piece of paradise, absolutely incredible!
Reviewed: 23 December 2024 · Stayed in December 2024
Verified reviewnice place, service is good, beautiful house
A little bit to find the entrance
Reviewed: 16 December 2024 · Stayed in December 2024
Verified reviewA fantastic place to stay if you’re visiting the parks the “X” parks. Xenses 4 minute walk, Xcaret 17minute walk. Location is in a the jungle. The properties garden is just stunning. Beautifully landscaped in a wild natural way. A swimming pool that has shallows/deep areas. Under water seats and two little waterfalls. The little bungalows hidden in the grounds are are immaculate secluded and very tastefully designed and decorated. Nothing has been done half hearted! Everything just worked here. When his little dogs bark…there’s some spider monkey about! Feeding them bananas was fun!Our host Glenn was charming, went out of his way to accommodate us, helped us with our luggage to the bus. Thank you so much!!! Travel to and from. We took a taxi from Playa de Carmen to this oasis. 400 Peso’s. (Could have done it cheaper) For onward travel it’s easy to bus back to Carmen. But we headed south to Bacalar. From Xcaret bus stop D where ADO will pick you up- to Tulum and then a second ADO bus to Bacalar . You must book the bus online as if there is no requirement to go into the Xcaret park they will bypass it! Easy to book direct on their website. But it gets buggy if you have the page translated by chrome or safari. Works perfectly if left in Spanish! Last bus to Tulum is 12:06 midday! Final thoughts. Massive thanks to the owner Glenn for letting us one of your bungalows and being so thoughtful and kind 🙏🙏🙏
Leaving!
Reviewed: 27 September 2024 · Stayed in September 2024
Verified reviewThis was an absolutely magical experience from beginning to end! A very elegant private colonial style property surrounded by breathtakingly beautiful tropical gardens. With a softly curved pool bar seating and shade the atmosphere was wonderfully enchanting. The hospitality shown by the owner and staff was as kind and relaxed as it was professional, and each room was delightfully furnished. We wanted to stay forever!
Reviewed: 30 July 2024 · Stayed in July 2024
Verified reviewOwners were very friendly and helpful, the room was comfortable, gardens were beautiful and the pool was very nice, clean, and relaxing. Look forward to visiting again!
Nothing!
Reviewed: 19 June 2024 · Stayed in June 2024
Verified reviewReviewed: 2 May 2024 · Stayed in April 2024
Verified reviewReviewed: 22 April 2024 · Stayed in April 2024
Verified reviewI think this was the best hotel I’ve ever stayed in, words really cant describe how incredible this place is. The rooms were just beautiful, as well as the whole hacienda. Staying here is a really unique experience, and the host is super nice. I couldn’t recommend this place enough, just book it, you’ll have an amazing time
Reviewed: 12 April 2024 · Stayed in April 2024
Verified reviewAmazing location. Beautiful property. Loved everything about it!
Not a thing! Would give it an 11/10 if I could.