Reviews of Hampton Inn by Hilton Irapuato 3 stars
Boulevard Lazaro Cardenas Lote 11, 36520 Irapuato, Mexico

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Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 February 2025 · Stayed in December 2024
Verified reviewReviewed: 20 February 2025 · Stayed in February 2025
Verified reviewThe hot water didn’t work, the breakfast was horrible the where noise all night
The next door neighbor was noisy
Reviewed: 16 February 2025 · Stayed in February 2025
Verified reviewThe location for our needs was great. Clean and staff were very welcoming and helpful.
My only complaint, sadly, was the reason I chose the hotel, and well, it was my 1 disappointment. The bed was not to the standard I have come to expect from Hampton Inn, no matter the room. I always knew I would have a wonderful night of rest/sleep because of the bed. And well, let's just say the mattress was a disappointment.
Reviewed: 10 July 2024 · Stayed in July 2024
Verified reviewBreakfast
Increase of price not listed on the original reservation
Reviewed: 7 March 2024 · Stayed in March 2024
Verified reviewNothing at all the staff was extremely rude and no sense of customer service
Nothing at all the staff was extremely rude and no sense of customer service
Reviewed: 7 February 2024 · Stayed in December 2023
Verified reviewReviewed: 13 January 2024 · Stayed in January 2024
Verified reviewNot noisy
Toilet got broken, then they change us to another room,but somehow sink has roots coming out, like a flower, .....first morning there were just scramble eggs,no meat no beans or fries,apple juice was like water, no butter,not salt
Reviewed: 11 December 2023 · Stayed in December 2023
Verified reviewReception desk is totally dysfunctional. Nobody covers incoming fix line calls. Room service is not responsive (40 minutes wait). Nobody at self-service breakfast!
See above
Reviewed: 13 November 2023 · Stayed in November 2023
Verified reviewConfortable rooms.
Food. Breakfast is too basic. Cheaper hotels have better food.
Reviewed: 30 August 2023 · Stayed in August 2023
Verified reviewThe bedding is okay and breakfast was good.
The water pressure from shower was not big and the temperature was not stable either.
Reviewed: 12 August 2023 · Stayed in August 2023
Verified reviewReviewed: 11 August 2023 · Stayed in July 2023
Verified reviewIt was a great stay, due to lack of time we didn't take advantage of the pool, but it was nice to have it available. Service was great thru our stay. I would stay again at this hotel, and would recommend it as well.
No comments to make in this section.
Reviewed: 30 May 2023 · Stayed in May 2023
Verified reviewservice
position
Reviewed: 16 May 2023 · Stayed in May 2023
Verified reviewpretty much everything. Especially the wonderful breakfast buffet Mexican style. The staff all very attentive.
I would be very hard pressed to find anything I didn’t like although I would suggest wash cloths for the bathroom to use to shower.
Reviewed: 26 April 2023 · Stayed in April 2023
Verified reviewReviewed: 2 February 2023 · Stayed in November 2022
Verified reviewLovely rooms.
Didn't like the breakfast ended early because we were there for a wedding, so sleeping in was a must and a brunch time would've been amazing.
Reviewed: 29 December 2022 · Stayed in December 2022
Verified reviewThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 28 December 2022 · Stayed in December 2022
Verified reviewThe room was clean and very well lit. The staff was nice and very attentive. Great location. The breakfast is good too. I get the chilaquiles with egg and beans.
Thanks for staying with us. We appreciate your feedback!
Reviewed: 2 December 2022 · Stayed in November 2022
Verified reviewexcelente
excelente
Thanks for staying with us. We appreciate your feedback!
Reviewed: 24 October 2022 · Stayed in October 2022
Verified reviewReviewed: 18 October 2022 · Stayed in October 2022
Verified reviewverry good
much
Thanks for staying with us. We appreciate your feedback!
Reviewed: 10 October 2022 · Stayed in October 2022
Verified reviewGood fruit and vegetables
The coffee it was warm
Thanks for staying with us. We appreciate your feedback!
Reviewed: 9 September 2022 · Stayed in August 2022
Verified reviewtodo