Reviews of Holiday Inn Express and Suites Celaya by IHG 4 stars
Ejer- Nor Oriente Luis Donaldo Colosio 285, 38080 Celaya, Mexico
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe room was quiet well. The desk was perfect to work.
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in June 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 3 April 2025 · Stayed in January 2025
Verified reviewReviewed: 3 April 2025 · Stayed in January 2025
Verified reviewReviewed: 13 December 2024 · Stayed in November 2024
Verified reviewEverything was clean, and breakfast was good
Reviewed: 15 October 2024 · Stayed in October 2024
Verified reviewReviewed: 19 August 2024 · Stayed in July 2024
Verified reviewCozy beds, spotless rooms, and fast Wi-Fi made for an enjoyable stay, specially when I needed to work.
Breakfast was okay, but could’ve been better.
Dear Franco, thank you for taking the time to tell us about your experience at Holiday Inn Express CELAYA. Please know that your feedback is very valuable to us. We use feedback, like yours, to make ongoing changes to our brand to improve the guest experience. We hope you will give us the opportunity to serve you again in the future.
Dear Franco, thank you for taking the time to tell us about your experience at Holiday Inn Express CELAYA. Please know that your feedback is very valuable to us. We use feedback, like yours, to make ongoing changes to our brand to improve t… Show more
Reviewed: 25 May 2024 · Stayed in March 2024
Verified reviewReviewed: 1 March 2024 · Stayed in February 2024
Verified reviewReviewed: 21 January 2024 · Stayed in November 2023
Verified reviewReviewed: 30 November 2023 · Stayed in November 2023
Verified reviewReviewed: 11 November 2023 · Stayed in November 2023
Verified reviewBreakfast included, and very clean
No washcloths.
Dear Milton, thank you for taking the time to tell us about your experience at Holiday Inn Express CELAYA. Please note that your feedback is very valuable to us. We use feedback, like yours, to make ongoing changes to our brand to improve the guest experience. We hope you will give us the opportunity to serve you again in the future.
Dear Milton, thank you for taking the time to tell us about your experience at Holiday Inn Express CELAYA. Please note that your feedback is very valuable to us. We use feedback, like yours, to make ongoing changes to our brand to improve t… Show more
Reviewed: 25 September 2023 · Stayed in September 2023
Verified reviewBreakfast was included and they have a 24 hr coffee self service.
Just one detail. Staff knock the door on my room very early. They were checking that rooms were ocuppied and interrupt my rest.
Dear Marco Alberto, thank you for taking the time to tell us about your experience at Holiday Inn Express CELAYA. Please note that your feedback is very valuable to us. We use feedback, like yours, to make ongoing changes to our brand to improve the guest experience. We hope you will give us the opportunity to serve you again in the future.
Dear Marco Alberto, thank you for taking the time to tell us about your experience at Holiday Inn Express CELAYA. Please note that your feedback is very valuable to us. We use feedback, like yours, to make ongoing changes to our brand to im… Show more
Reviewed: 15 September 2023 · Stayed in September 2023
Verified reviewnice
Dear Jaime, we appreciate your comments and preference, we look forward to seeing you on your next visit to the city to treat you as you deserve.
Reviewed: 13 September 2023 · Stayed in September 2023
Verified reviewDear Jaime, we appreciate your comments and preference, we look forward to seeing you on your next visit to the city to treat you as you deserve.
Reviewed: 21 August 2023 · Stayed in July 2023
Verified reviewThe location is great because is close to the airport!
Dinner was not the best and was kind of expensive.
Dear Nora, thank you for taking the time to tell us about your experience at Holiday Inn Express CELAYA. I would like to start by apologizing for not meeting your expectations 100%. We strive to make each stay as pleasant and comfortable as possible and will use your feedback to train our team to provide a better experience in the future. Regarding the issue of dinner, because it is express the hotel does not have a restaurant, so no extra was paid. We hope you will give us the opportunity to serve you again in the future.
Dear Nora, thank you for taking the time to tell us about your experience at Holiday Inn Express CELAYA. I would like to start by apologizing for not meeting your expectations 100%. We strive to make each stay as pleasant and comfortable as… Show more
Reviewed: 21 August 2023 · Stayed in August 2023
Verified reviewThe proximity to the airport.
The shower area was very small, and I almost could not close the door behind me in the shower. The beds are not comfortable at all. The breakfast was expensive and not worth it at all. The personnel during breakfast were not very polite.
Dear Nora, thank you for taking the time to tell us about your experience at Holiday Inn Express CELAYA. I would like to start by apologizing for not meeting your expectations 100%. We strive to make each stay as pleasant and comfortable as possible and will use your feedback to train our team to provide a better experience in the future. Regarding the subject of breakfast, I would like to inform you that no charge was made for it since it is complimentary. We hope that you will give us the opportunity to serve you again in the future.
Dear Nora, thank you for taking the time to tell us about your experience at Holiday Inn Express CELAYA. I would like to start by apologizing for not meeting your expectations 100%. We strive to make each stay as pleasant and comfortable as… Show more
Reviewed: 11 July 2023 · Stayed in July 2023
Verified reviewReviewed: 24 March 2023 · Stayed in March 2023
Verified reviewGood. Average
Too simple. Nothing out of the ordinary in flavor.
Dear Salvador, thank you for taking the time to tell us about your experience at Holiday Inn Express CELAYA. Please know that your feedback is very valuable to us. We use feedback, like yours, to make ongoing changes to our brand to improve the guest experience. We hope you will give us the opportunity to serve you again in the future.
Dear Salvador, thank you for taking the time to tell us about your experience at Holiday Inn Express CELAYA. Please know that your feedback is very valuable to us. We use feedback, like yours, to make ongoing changes to our brand to improve… Show more
Reviewed: 2 February 2023 · Stayed in February 2023
Verified reviewExtremely comfortable beds and linen
There was no restaurant and no room service
Reviewed: 26 January 2023 · Stayed in December 2022
Verified reviewI love the location and the staff is very friendly and helpful.
Reviewed: 31 December 2022 · Stayed in December 2022
Verified reviewRooms were very clean