Nothing! Everything was exceptional.

Spotlessly clean. Fantastic staff. They went above an beyond in taking care of finding a misplaced (by a taxi) piece of luggage. Very nice room.

Stayed in August 2025

Good bang for the dime

Stayed in July 2025

Nothing

The hotel was very nice, clean and peaceful.

Stayed in August 2025

Beds and pillows are not comfortable

Location, Clean, good service,

Stayed in August 2025

Mattress needs replacing. Old and broken spring mattress.

Beautiful hotel, well kept property, Great atmosphere & friendly staff.

Stayed in July 2025

Klein bed

Ligging

Stayed in July 2025

Nothing. Everything was fantastic 🤩

Staff were amazing

Stayed in June 2025

There was nothing we did not like. But it is good to be aware that the rooms are quite variable in size and amenities, as is to be expected from a restored central-courtyard house. Rooms along the outside walls have sealed, noise-proof windows. Some of the rooms along the inner courtyard may receive some noise from the central courtyard. But the hotel is in general very quiet, with no noise disturbance after hours.

The hotel is in a beautifully restored building. The art and decor are fantastic. Comfortable beds, plentiful hot water. The retractable roof on the inner courtyard is perfect for keeping out sun or rain when needed. Café Petrona makes delicious sandwiches (Ciabatas) if you want a change from moles. The location is unbeatable--right across from the Centro Cultural San Pablo, within 2 minutes walking to the Zocalo, and < 10 minutes to Templo Santo Domingo and all the great restaurants along Reforma. Taxis are easy to get at the plaza. The neighborhood feels very safe and secure.

Stayed in July 2025

Our room was spacious. Bed was comfortable. The staff was very friendly and efficient. Restaurant and coffee shop in hotel was very good. Hotel also has a swimming pool and small spa. Had two or three massages while there. Location was wonderful. Two blocks to the main square where there were plenty of good restaurants and shops. Market nearby as well.

Stayed in June 2025

The room was a tad small and lacking space to put our cases.

The room was very clean, with a good en suite bathroom. Towels, linens etc were good quality and very clean. The location was excellent, right in the centre of the old town so we could walk everywhere.

Stayed in June 2025

Nothing!

We loved our stay! The hotel was very charming, well-appointed, and advantageously located. From the comfortable rooms, showers with plenty of hot water, relaxing pool area, to the hearty breakfasts and on-site cafe. Good service throughout too. We appreciated getting filtered water whenever we needed it, and the comped welcome drink too! Staff were wonderful!

Stayed in May 2025

Staff was friendly but not overly helpful. Restaurant was usually empty—we didn’t try it. Pool was very small—our first night, people were eating in the pool. Not sanitary.

Great location near the main square. Modern design. Comfortable room.

Stayed in April 2025

There were some renovations going on & sometimes that noise was a little bothersome & the pool was closed for the beginning of the stay but just minor things compared to the benefits of what was offered.

Location was great and staff was kind & helpful. Room was very spacious & had everything necessary. Pool area albeit small was very nice & relaxing after exploring the city. Beautiful property.

Stayed in March 2025

Mattress was very uncomfortable. We over really slept well on it.

Pool. Location. It was quiet, beautiful, friendly. Helpful staff.

Stayed in April 2025

Quite. Comfortable. Great staff.

Stayed in April 2025

No elevator so going up and down the stairs was tiring. Also the TV didn’t work so well in our room. Pool was ok but not lit at night.

Close to the action in the Centro area.

Stayed in April 2025

Nothing

Location was great, a few blocks from the zocolo. We had a room off the lobby which was very nice since I am recovering from knee surgery. The pool was warm and nice to relax in the afternoon.

Stayed in March 2025

Great location - the city is super cute and easy to walk around. Felt very safe. The hotel has a great little restaurant and the staff were lovely.

Stayed in January 2025

I liked the art and the pool. The hotel is located conveniently near the zócalo and surrounding food kiosks. The room was comfortable. The public space in the courtyard needs to be made more welcoming as it isn’t a space where you feel you want to spend time.

Stayed in April 2025

Pool hours were a bit short. No menu in rooms for room service.

We just loved our time. Our room as perfect, with its own little terrace, it was private and quiet, and a great place for my husband and I to have a drink after putting our little guy to bed. Staff were so helpful and accommodating. We booked massages on the second day which was a real treat. Facilities were lovely & clean. It was a wonderful stay and I would highly recommend it.

Stayed in March 2025

Location

Stayed in March 2025

Beautiful , clean, quiet, good wifi, safe, lovely staff

Stayed in March 2025

Clean with good decoration. Room was cleaned every day. The only thing is the toilet was really small.

Stayed in March 2025

I didn't like the hard bed or their room service....it had a lot of kinks that needed to be worked out. Also the pool is tiny.

The location was amazing. Close to the center and all the activities we had planned.

Stayed in March 2025