Reviews of Ibis Cancun Centro 3 stars
Avenida Tulum y Nichupte Supermanzana 11 Manzana 2 Lote 3, 77504 Cancún, Mexico
Loading
Guests also reviewed these properties:
Didim, Turkey
Whistler, Canada
Parghelia, Italy
Yangon, Myanmar
Rome, Italy
Papakura, New Zealand
Tavira, Portugal
Bari, Italy
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe location, the restaurant and the staff
Room was smaller than expected and felt old
Thank you very much for taking the time to share your feedback with us. We're happy to hear that our restaurant and staff meet your expectations, it means a lot to us. We’re sorry to hear that the room didn’t fully meet your expectations. Your comments help us identify areas where we can improve, and we truly appreciate your honesty. We hope to have the opportunity to welcome you again in the future and provide you with an even better experience.
Thank you very much for taking the time to share your feedback with us. We're happy to hear that our restaurant and staff meet your expectations, it means a lot to us. We’re sorry to hear that the room didn’t fully meet your expectation… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewLocation only
Who lets anyone to book hotel room in august without working water !!!
Thank you for taking the time to share your feedback. We're truly sorry that your experience did not meet your expectations. We sincerely apologize for the inconvenience caused by the water issue during your stay. We appreciate your comment about our location and hope that, should you consider giving us another chance in the future, we can provide you with the comfort and service you deserve. Best regards.
Thank you for taking the time to share your feedback. We're truly sorry that your experience did not meet your expectations. We sincerely apologize for the inconvenience caused by the water issue during your stay. We appreciate your co… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 July 2025 · Stayed in May 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 2 June 2025 · Stayed in May 2025
Verified reviewThere is a Wallmart at the same location
The room is very small
Reviewed: 23 May 2025 · Stayed in March 2025
Verified reviewReviewed: 18 May 2025 · Stayed in May 2025
Verified reviewAll excelent.
Internet no fast.
Reviewed: 27 April 2025 · Stayed in March 2025
Verified reviewReviewed: 24 April 2025 · Stayed in April 2025
Verified reviewReviewed: 20 April 2025 · Stayed in April 2025
Verified reviewReviewed: 18 April 2025 · Stayed in April 2025
Verified reviewReviewed: 17 April 2025 · Stayed in April 2025
Verified reviewLocations
Staff
Reviewed: 14 April 2025 · Stayed in April 2025
Verified reviewBreakfast was overpriced at $15 per person. But was decent food. The bed was very firm which is perfect; I cannot find a hotel bed that firm. No roaches or bed bugs. Thank you.
Tiny room without refrigerator & micro wave oven. I want to pay for a larger room with these amenities. The door key cards seldom work even after they are reprogrammed. This has to do with the faulty door locks, not the card.
Reviewed: 7 April 2025 · Stayed in April 2025
Verified reviewAll good, but the room had a bit of a smell—kind of like someone had been working out under the sun for too long. A bit of scent or air freshener would help. The location, though, was excellent! We were close to the port for Isla Mujeres, and there’s a Walmart and Starbucks nearby
Reviewed: 5 April 2025 · Stayed in April 2025
Verified reviewGreat location. Walking distance to shopping mall.
Reviewed: 1 April 2025 · Stayed in March 2025
Verified reviewReviewed: 22 March 2025 · Stayed in March 2025
Verified reviewIt is clean. Price is affordable.
Reviewed: 21 March 2025 · Stayed in March 2025
Verified reviewI liked the location, and cleanliness of the place
Its not a value for money. The rooms are very small. No other facilities than the basic room. No table/chair setup. The breakfast is not worth the money and of poor quality
Reviewed: 20 March 2025 · Stayed in February 2025
Verified review