Was good room clean

Stayed in August 2025

The wifi connection is very poor. They need to improve it.

The facilities, the location and the wildlife

Stayed in December 2024

Fast friendly check in. The restaurant was good and we did not have to leave the property to find a better meal. We came the day school was back in so there were almost no guests. Very quiet and restful. The massage was 550 pesos and we recommend the service.

Stayed in August 2024

Breakfast bufette is poor, in relation to cost. They started by 9:30 which for us was to late. There wasn't menu options until 11:30. On pool areas, there are no enough lighting. And even they stop saling on restaurant . You are not able to bring your own sodas or meals.

Stayed in May 2024

The Restorant has very low quality food, and the breakfast buffet seemed very expensive for what it offered. I think it needs to be improved. It would be nice if the rooms had a mini-fridge.

We enjoyed the pools, and nice to have access to the beach. My children liked the animals, plus the place is nice with so much vegetation.

Stayed in May 2024

Restaurant service hours aren't the best. Service and food at the restaurant could improve given it is the only choice to eat around there.

Stayed in March 2024

If you don’t have a car, then you are rather isolated here. And if the weather isn’t good there isn’t much else to do. It would be nice if there was a kettle and tea and coffee making facilities in the room. Also, there is no Internet access in the room, only in reception and in the restaurant.

Beautiful location with a wide unspoiled, stretch of beach and set in a un spoilt forest of palm, trees, bananas, et cetera. The staff are wonderful though the hotel itself is rather dated. It lacks some of the facilities one gets used to like kettle, fridge et cetera. Of course, if you like retro, this would be the place to stay. We liked the food in the restaurant – particularly having fresh fish every day. even though the staff only speak Spanish, they were very helpful with us via the age of Google Translate.

Stayed in January 2024

The pool has no heating system. While this may not be necessary during summer months, autumn and winter tend to be chilly.

Th scenery is quiet and breathtaking. The suite was great and very clean, I specially loved the perfume they use after cleaning the rooms. The jacuzzi was amazing, as it had a gorgeous view to the ocean. Food at the palapa was nice, staff attention was excellent. There are several activities, including turtle release, and cocodrile watching. This hotel make a great conservation effort, which add points to the experience.

Stayed in November 2022

There is no phone in the room so if you need anything you must walk to the reception. in a emergency case this is something to worry a lot. there is no elevator and must to go up 4 floor on stairs with my mother-in-law that has more than 70 years. internet is not available on the rooms. restaurant close to early at 8 pm. rooms decoration are a little bit old although very well maintained

the view, beach, pool and environment is amazing

Stayed in October 2022

Beach, restaurant and room second floor.

Stayed in August 2022

We loved everything

This is my second time staying here and we love this property! The private beach access, delicious onsite restaurant, the pools and amenities are all great! Very close to town but far enough to feel like you're not in Nautla.

Stayed in April 2025

Some activities weren’t available during our stay, and they cleaned our room later than usual (odd), but nothing deal-breaking to be honest.

What’s not to like from it! I loved that the hotel is kind of concealed within the tropical rainforest, which is great if you want to get away from the everyday routine and focus on rest. The staff is super friendly, the amenities are superb and accessible. There’s always something to do here, and even if there wasn’t, they have their own private beach which is just immense. I’m already planning my next stay. My time at Istirinchá was that good!

Stayed in March 2025

las tarifas en booking

la playa

Stayed in August 2023

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Naturaleza y atencion

Stayed in February 2023

There are no comments available for this review

Stayed in November 2024

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Stayed in January 2024

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Stayed in September 2023

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Stayed in March 2023

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Stayed in December 2022

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Stayed in October 2022

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Stayed in September 2022

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Stayed in August 2025

There are no comments available for this review

Stayed in September 2022

There are no comments available for this review

Stayed in October 2022