Maybe time to renew some of the snorkles. But this is a great place!

Beautiful boutique hotel in private setting. Lovely pool area, lovely restaurant and bar. Just beautiful! The breakfast is amazing. We had a two beds room for 4 people, it was good size, not very big but still spacious. You can borrow snorkles for free at the beach. Nice bathroom, everything very clean. Extra bath towels. We loved our stay at Jashita! Feels Luxurious.

Stayed in April 2025

Everything Nice …

Very cosy…

Stayed in April 2025

Cozy, small boutique hotel. Nice beach and top - real - Italien restaurant

Stayed in March 2025

The bed and pillows were not very comfortable for us.

Beautiful location, quiet, exclusive, serene atmosphere. Very nice staff and good restaurant.

Stayed in March 2025

Pools (private and shared) were not heated on cold days Bugs in bathroom (the window was not properly sealed)

Super friendly and helpful staff, very accommodating Great inclusive breakfast (basically AYCE order) Decent cocktails at the bar Beautiful beach and activities

Stayed in October 2024

Could’ve been a bit more plush for the money. Food choice in restaurant could’ve been a bit better.

Lovely location, but you need a car. Comfortable room.

Stayed in October 2024

Little Paradise

Stayed in October 2024

Nothing., there was a little noise from building work but they were very supportive and responsible

It was a really beautifully designed boutique hotel, very artistic and beautiful. Amazing location, food was good credible and service was fantastic. Wholeheartedly recommend. ❤️🦋🙌

Stayed in October 2024

No gym

Cleanness, space, restaurant & staff

Stayed in June 2024

Would have appreciated a Magnifying mirror in bath room for makeup application. Food was good. Would like to see adddition of more Mexican and local dishes on menu. without removing what is there. Our Friends room smaller.

Service was excellent. Employees knew our names, food preferences, were very accommodating. Decor is tasteful, classy and understated. Enjoyed the sofas by the pool and at beach instead of the usual lounge chairs. C

Stayed in June 2024

- It is a bit isolated, so you go to stay at this hotel or else you need to drive elsewhere. - The chlorine in the pool turned my son's hair and wive's a bit green.

This hotel is exceptional! Everything from the staff, the rooms, the hotel grounds, to the food, was great. I came with my family, including 3 year children (6 / 4 / 1). The staff was unbelievable in how friendly and attentive they were. There is a specific pool for children, so they stay out of the adult pool, but it is serene. The overall vibe of the hotel is pretty chill and even though there were a few other families with children, it seems to still be fairly low key. Our room was a 2 king bed with a massive terrace and private pool. The room itself was a great size, super clean and offered everything we needed. The grounds and design aesethic at the hotel are gorgeous. I'd highly recommend checking Jashita out.

Stayed in April 2024

everything perfect, maybe one thing, the cocktails were over expensive, 350mxn with 15% tip is 400mxn (22€). Even in Paris or London that is something. But there was a good choice of wine !

We had a room with direct access and a view of the sea

Stayed in April 2024

Relaxing place, with a very friendly staff. Outstandinding cleaniness.

Stayed in July 2023

Super in everything

Stayed in January 2023

Not a single thing

The staff was so incredible and welcoming and helpful- truly made the beautiful setting so welcoming.

Stayed in February 2023

property is fine but the exchange rate they play where they convert from the booked USD to pesos at a bad rate so when it shows up on your credit card it is higher than the original booking price is really beneath them for a high class property, just to squeeze a few bucks extra. Quote me and book with a peso denominated price, then. Left a bad taste. Staff were friendly, competent and helpful. Overall a good experience. the restaurant food and service is quite good as well.

quit, clean, well-decorated, beautiful. breakfast was very good.

Stayed in January 2023

Most breathtaking location, food, people and experience. From the staff at the reception to the waiters in the restaurant, me and my partner felt taken care of in every way. Even though there’s no phones in the hotel rooms we could contact the reception through WhatsApp which was so much more convenient. I was able to text them while by the pool to make massage reservations instead of going there or having to call from the room like one usually has to. The ritual in the spa by the beach was such a unique experience and it was amazing waking up and going to the yoga class. We had a late checkout and were able to squeeze in a boat tour. It was so so cool! The weather was perfect, the ocean was absolutely beautiful and the crew was really informative. After our snorkel there was ceviche and fresh fruit served. Now that is service. We can’t wait to come back

Stayed in January 2023

was pretty remote but that was ok

peaceful and comfy. staff was friendly and attentive.

Stayed in December 2022

We were there during the slow time which meant renovations before the crowds come back. But the hotel and restaurant staff were super accommodating. They offered complimentary massages and were great about telling us times when the noise would be loudest. Only downside is that there wasn't a gym. Some of the dishes at the restaurant were great while others were so-so.

The location is idea--away from the beach dance party set on an idyllic bay. The staff were superb--kind, efficient, and always there with any request. The rooms were well appointed and the views cannot be beat. The pool. I mean...the pool alone is magic.

Stayed in September 2022

The Level of hotel Its a way far 5 stars 1) Beach not for swimming , a lot corals 2) there is Only one Restaurant 3) Dirty road to hotel 4) no elevator to 3 rd floor

Very private

Stayed in July 2025

Everything’s upcharge, nothing is included, it’s far away from everything and it’s mainly older people there.

It’s a nice hotel, more for older folks.

Stayed in November 2024

Everything except from the location was terrible. The room was full of misquotes, you could hear every sound coming feom the kitchen amd the near rooms, and we could therefore not sleep before 12 at night and after 6 in the morning. The facilities of this hotel are not even near a 5 star hotel, starting from the gym which doesn’t exist. There is no one in the reception desk between 11 at night to seven in the morning, so if anything is needed at that time noone is there to help, except from a guard who doesn’t speak english at all. Generally the approach of the staff was unprofessional and most of them didn’t know well English either. The whole common space (which was very small) smelled from the kitchen (mostly fried food). I cannot understand how this hotel has managed to be rated as a 5 star hotel with very basic amenities missing, and of course nit to mention that the price per night is ridiculously high!! Don’t go there, you will ruin your holidays!!!!

The location was good, however not walking distance from the main beach of tulum

Stayed in December 2022

There are no comments available for this review

Stayed in February 2025

There are no comments available for this review

Stayed in April 2025