Reviews of Jashita Hotel 5 stars
Punta Soliman, 77780 Tulum, Mexico

Loading
Guests also reviewed these properties:
Sallent de Gállego, Spain
Casper, United States
Nozawa Onsen, Japan
Christchurch, New Zealand
Siusi, Italy
Aradeo, Italy
Harbin, China
Guilin, China
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewVery private
The Level of hotel Its a way far 5 stars 1) Beach not for swimming , a lot corals 2) there is Only one Restaurant 3) Dirty road to hotel 4) no elevator to 3 rd floor
Reviewed: 4 May 2025 · Stayed in April 2025
Verified reviewBeautiful boutique hotel in private setting. Lovely pool area, lovely restaurant and bar. Just beautiful! The breakfast is amazing. We had a two beds room for 4 people, it was good size, not very big but still spacious. You can borrow snorkles for free at the beach. Nice bathroom, everything very clean. Extra bath towels. We loved our stay at Jashita! Feels Luxurious.
Maybe time to renew some of the snorkles. But this is a great place!
Reviewed: 28 April 2025 · Stayed in February 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewVery cosy…
Everything Nice …
Reviewed: 9 April 2025 · Stayed in April 2025
Verified reviewReviewed: 2 April 2025 · Stayed in March 2025
Verified reviewCozy, small boutique hotel. Nice beach and top - real - Italien restaurant
Reviewed: 29 March 2025 · Stayed in March 2025
Verified reviewBeautiful location, quiet, exclusive, serene atmosphere. Very nice staff and good restaurant.
The bed and pillows were not very comfortable for us.
Reviewed: 28 March 2025 · Stayed in March 2025
Verified reviewReviewed: 18 January 2025 · Stayed in January 2025
Verified reviewReviewed: 3 January 2025 · Stayed in December 2024
Verified reviewReviewed: 25 November 2024 · Stayed in October 2024
Verified reviewSuper friendly and helpful staff, very accommodating Great inclusive breakfast (basically AYCE order) Decent cocktails at the bar Beautiful beach and activities
Pools (private and shared) were not heated on cold days Bugs in bathroom (the window was not properly sealed)
Reviewed: 15 November 2024 · Stayed in October 2024
Verified reviewLovely location, but you need a car. Comfortable room.
Could’ve been a bit more plush for the money. Food choice in restaurant could’ve been a bit better.
Reviewed: 9 November 2024 · Stayed in November 2024
Verified reviewIt’s a nice hotel, more for older folks.
Everything’s upcharge, nothing is included, it’s far away from everything and it’s mainly older people there.
Reviewed: 28 October 2024 · Stayed in October 2024
Verified reviewReviewed: 17 October 2024 · Stayed in October 2024
Verified reviewLittle Paradise
Reviewed: 12 October 2024 · Stayed in October 2024
Verified reviewIt was a really beautifully designed boutique hotel, very artistic and beautiful. Amazing location, food was good credible and service was fantastic. Wholeheartedly recommend. ❤️🦋🙌
Nothing., there was a little noise from building work but they were very supportive and responsible
Reviewed: 18 August 2024 · Stayed in August 2024
Verified reviewReviewed: 29 June 2024 · Stayed in June 2024
Verified reviewCleanness, space, restaurant & staff
No gym
Reviewed: 6 June 2024 · Stayed in June 2024
Verified reviewReviewed: 3 June 2024 · Stayed in June 2024
Verified reviewService was excellent. Employees knew our names, food preferences, were very accommodating. Decor is tasteful, classy and understated. Enjoyed the sofas by the pool and at beach instead of the usual lounge chairs. C
Would have appreciated a Magnifying mirror in bath room for makeup application. Food was good. Would like to see adddition of more Mexican and local dishes on menu. without removing what is there. Our Friends room smaller.
Reviewed: 1 June 2024 · Stayed in May 2024
Verified reviewReviewed: 23 May 2024 · Stayed in April 2024
Verified reviewReviewed: 10 May 2024 · Stayed in April 2024
Verified reviewThis hotel is exceptional! Everything from the staff, the rooms, the hotel grounds, to the food, was great. I came with my family, including 3 year children (6 / 4 / 1). The staff was unbelievable in how friendly and attentive they were. There is a specific pool for children, so they stay out of the adult pool, but it is serene. The overall vibe of the hotel is pretty chill and even though there were a few other families with children, it seems to still be fairly low key. Our room was a 2 king bed with a massive terrace and private pool. The room itself was a great size, super clean and offered everything we needed. The grounds and design aesethic at the hotel are gorgeous. I'd highly recommend checking Jashita out.
- It is a bit isolated, so you go to stay at this hotel or else you need to drive elsewhere. - The chlorine in the pool turned my son's hair and wive's a bit green.
Reviewed: 9 April 2024 · Stayed in April 2024
Verified reviewWe had a room with direct access and a view of the sea
everything perfect, maybe one thing, the cocktails were over expensive, 350mxn with 15% tip is 400mxn (22€). Even in Paris or London that is something. But there was a good choice of wine !
Reviewed: 25 March 2024 · Stayed in March 2024
Verified review