Calle 42 209B, entre 45 y 47, 97780 Valladolid, Mexico
#43 of 83 hotels in Valladolid
Guests' ChoiceBased on 57 hotel reviews
8.5Cleanliness
8.8
Comfort
8.8
Location
9.2
Facilities
8.3
Staff
9.0
Value for money
8.8
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: August 27, 2025
Gašper
SloveniaThere was almost no space in the room to dry clothes, shower head could not be turned so water sprayed over thr floor in bathroom.
Very friendly staff, always available for help and suggestions. Great location, less than 10min walk from town center. Great bar with pool and amazing burgers and cocktails.
Stayed in August 2025
Reviewed: July 22, 2025
David
SpainNoise during the night, it came from the street
Excellent location, comfortable room and nice pool to relax and cool down
Stayed in July 2025
Reviewed: July 11, 2025
Natens
BelgiumVery noisy: you hear the street a lot, until very late, and music coming from a close by bar. Also super noisy people, not clear if it was staff or guests. They were doing works on the bar next to the pool, so no drinks possible.
Quite centrally located. From the pool, you could see the church.very friendly staff. Easy parking.
Stayed in July 2025
Reviewed: May 21, 2025
Jamie
United KingdomShower wasn't the best and wifi was a bit hit n miss.
Great location. Nice roof top bar and pool area. Rooms are spacious and clean.
Stayed in May 2025
Reviewed: May 11, 2025
Anoushka
United StatesNothing
Booking
Stayed in May 2025
Reviewed: May 11, 2025
Saphir
FranceVery nice new hotel Room are clean Parking In the hotel Main area
Stayed in May 2025
Reviewed: May 6, 2025
Maria
BelgiumWe were on the ground floor so there was a lot of noise from outside and other guests. You could hear everything.
Good location, walking 8mins from the main square. Chill bar and swimming pool.
Stayed in May 2025
Reviewed: May 5, 2025
Gabriel
Costa RicaNo elevator, might be an inconvenience if you carry heavy luggage
Great location Parking in site Bar on the premises
Stayed in April 2025
Reviewed: May 3, 2025
Wouter
NetherlandsNo shade in the pool area
Stayed in April 2025
Reviewed: April 29, 2025
Daniel
FranceWe asked to keep us a parking spot but when we arrived we realised they didn't keep one free for us. There was a strong smell of humidity in the room
The location
Stayed in February 2025
Reviewed: April 24, 2025
Jakub
SwitzerlandGreat location. Valladolid is a hidden gem. Plus I forgot an item from the hotel and the staff was super helpful with sending it back.
Stayed in April 2025
Reviewed: April 2, 2025
Patrycja
PolandI am giving 8 stars because in room we were missing some amenities like cups or mugs, small fridge would be nice specially in climate like this, kettles and staff like that. That would improve staying a lot.
Service was really nice and ready to help always. Nice swimming pool and bar next to it, very co forgivable and nice location.
Stayed in February 2025
Reviewed: March 30, 2025
Stefan
BelgiumExcellent modern hotel nearby to everything! Comfortable, clean and very friendly staff.
Stayed in March 2025
Reviewed: March 26, 2025
Alex
United KingdomExcellent rooms, great location and unbelievable value. Only downside is the shower which was low pressure and basically impossible to wash hair in
Stayed in March 2025
Reviewed: March 21, 2025
Romain
FranceShower in bad shape, couldn’t wash my hair (no pressure) . Noisy . Need a fridge in the room.
Nice looking from the outside. Nice rooftop with bar and nice swimming pool .
Stayed in March 2025
Reviewed: March 9, 2025
Lena
AustriaI think the service could definitely be better. No one asked us ever if we need something and we got only a bottle water at the beginning. It was also completely to ask for extra towels for the swimming because no one understood what we mean. Nevertheless for the 2/3 days it is completely fine and it was I we said already for a very good price.
The location was amazing and we had everything we need for a cheap price.
Stayed in March 2025
Reviewed: March 7, 2025
Anna
SwitzerlandAll was good.
Perfect location close to the center, clean and relatively new rooms.
Stayed in February 2025
Reviewed: March 3, 2025
Simona
LithuaniaShower does not worked properly. Room was small, but enough if you are not going to stay in it.
Good location to reach any part of the city. Nice small pool on the roof. Clean rooms.
Stayed in February 2025
Reviewed: February 24, 2025
Christine
CanadaStairs
Staff and location
Stayed in February 2025
Reviewed: February 23, 2025
Anja
AustriaThe rooms only have small windows and it feels like not a lot of air is coming through the rooms - this is especially a problem because the walls in the rooms have just been painted and there was a very extreme smell of paint in the rooms. We have asked to change our room, which was not a problem at all and stuff was very kind - unfortunately the other room had the same smell.
Great location and super beautiful hotel with parking lot and beautiful terrace. Staff was very nice and helpful!
Stayed in February 2025
Reviewed: February 18, 2025
Jacek
PolandVery nice, clean hotel. Rooms could have bigger windows but for short stays to explore neighborhoods is more than enough. Very friendly and helpful staff.
Stayed in February 2025
Reviewed: February 16, 2025
Charlene
MaltaShower head was old and water was everywhere except on oneself. Hot water is connected to the flushing instead of the sink. A mug or glass would have been nice to be able to take some hot water in the room.
Very close to the centre, like 3 blocks away. Parking in the courtyard of the hotel. Room was spacious and clean. Quiet at night. Safe worked well.
Stayed in February 2025
Reviewed: February 11, 2025
Jonathan
United Statesdeluxe family room seems like just a standard room with two full beds. doesn’t seem any bigger so fitting a pack and play is doable but just manage your expectations.
great location near square and upstairs pool was nice for very hot afternoons.
Stayed in February 2025
Reviewed: February 8, 2025
Jasmine
CanadaThe door doesn't automatically lock which wasnt ideal but not a deal breaker. There also weren't bedside lamps which was a bit annoying, and the wifi was TERRIBLE in my room.
The bed was comfortable and everything was very clean. Rooms were well stocked with a tv, new towels and soap, etc. Staff were helpful and polite. The pool was also nice for a quick dip.
Stayed in February 2025
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content