Bv. Adolfo Ruíz Cortines s/n, Costa Verde, 94294 Veracruz, Ver., 94294 Veracruz, Mexico
#104 of 144 hotels in Veracruz
Guests' ChoiceBased on 43 hotel reviews
7.2Cleanliness
7.3
Comfort
7.2
Location
8.3
Facilities
6.6
Staff
7.3
Value for money
7.2
Free Wifi
6.8
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Showing 1 - 25
Reviewed: September 23, 2024
Andrea
MexicoThe room’s floor was dirty, there was blood on the floor, on the bed and one of the towels. There wasn’t a towel for the floor nor face towels, just for the body, and the bed sheets were not comfortable at all.
I liked the pool and the location near the beach.
Stayed in September 2024
Reviewed: June 26, 2024
Perez
United StatesToo much noise n towels looked dirty
Stayed in June 2024
Reviewed: August 17, 2023
Connie
United StatesAll
Stayed in July 2023
Reviewed: August 14, 2023
Diaz
MexicoEstuve un día y todo el tiempo el agua de la alberca estubo turbia, en general la zona de alberca estaba sucia (basura en mesas y el piso) y el personal estaba platicando en lugar de limpiar.
Comodidades y precio razonable, excelente ubicación.
Stayed in July 2023
Reviewed: July 31, 2023
David
Mexicothe cleanliness
the location
Stayed in July 2023
Reviewed: May 17, 2023
Ernesto
MexicoJust 2 towel for a double room is not sufficient
Stayed in May 2023
Reviewed: May 10, 2023
Saul
United StatesToo much noise children running around and loud talking people.
Good location, close to anything.
Stayed in May 2023
Reviewed: September 2, 2025
Emma
United StatesCockroaches in the room and very hard beds
Location was good
Stayed in August 2025
Reviewed: January 2, 2025
John
CanadaToilet would not flush on its own. Had to fill up the waste paper basket with water and pour it down after each use. When I arrived there were no shower towels or hand towels or wash cloths in the room. When I requested them they supplied only shower towel. Beds (tried both) were lumpy and uncomfortable. I'm surprised you would recommend this hotel to anyone! And for the price I paid, it was maddening!!
I'm a fussy eater so the buffet offering was not up to my standard, but most hotels here are the same, so they were no worse. I ordered a separate order of scrambled eggs with bacon. The eggs were runny and the bacon was nearly raw, there was so much uncooked fat! My second morning I went to a restaurant on the strip - no problem.
Stayed in January 2025
Reviewed: October 28, 2024
Federico
MexicoHorrible experience, they had a party upstairs and they didn't let us know they were renting the hotel for people to have a party and the room was shaking at night from the loud music when complained about it, they said they would issue a refund to booking but they never did Plus the parking lot was 2 blocks away and it wasn't a closed parking lot
Horrible experience, they had a party upstairs and they didn't let us know they were renting the hotel for people to have a party and the room was shaking at night from the loud music when complained about it, they said they would issue a refund to booking but they never did
Stayed in October 2024
Reviewed: May 2, 2024
Lusanda
South AfricaTheir towels are old and the toilet clogs .
Stayed in May 2024
Reviewed: March 19, 2024
Karina
MexicoThe elevator needs maintenance as urgent
The hotel is very nice and the bed was excellent, buffet was so cool and delicious
Stayed in March 2024
Reviewed: March 19, 2024
Juan
MexicoHORRIBLE literal con todas las letras
Literal HORRIBLE sucio, personal despota, toallas color chocolate, nos quedabamos sin agua
Stayed in March 2024
Reviewed: January 11, 2024
Brenda
United StatesThe building hasn't been painted in so long, the walls are gross, and the elevator does not work. There were only 2 old towels in the bathroom (we were 4 guests), no tawel for the hands or feet. When we asked for more towels, the front desk didn't want to give us more. They finally did. The beds are so uncomfortable, and they do not have a hair dryer, not an iron. Lucky we were there for one one night.
The staff is very nice.
Stayed in January 2024
Reviewed: October 2, 2023
Vicente
Mexicoque habia elevador
no
Stayed in September 2023
Reviewed: August 12, 2023
Franz
FranceBeds are very unconfomfortable! Hard to find some sleep.
Stayed in August 2023
Reviewed: July 31, 2023
Arnaldo
MexicoThe hotel is in very bad conditions: all the environment is very dirty, the elevator do not work properly (we have a baby and a stroller and we had to lift up to the 4th floor and go down to the 3rd floor by using the stairs because the control of the elevator didn't work), the room was dirty and entering there was a cockroach in the bathroom, the fixtures are old and the view was awful, the sheets were dirty and the towels smelled nasty
Stayed in July 2023
Reviewed: July 5, 2023
Catherine
MexicoThe services, the towels are with holes, the elevator not working 1 day, the reception not A/C, the shower was linking water, it's not the quality they show photos. Only one bottle of water for room free. The door lock was broken. I am not recommended. The photos in booking nothing can do with hotel..
The hotel in the photosl look so pretty, but it's so different. The locations safe.
Stayed in July 2023
Reviewed: May 17, 2023
Hefziba
MexicoParking is located in another zone and the elevator was not working
The hotel is located in the blvd with many places around like rest and pharmacy and stores
Stayed in May 2023
Reviewed: April 5, 2023
Judith
MexicoThe parking. As a oerson who uses a walker, the shower has no seat and bathroom is small
Location very good for what we were going to do.
Stayed in April 2023
Reviewed: October 29, 2022
Gamboa
United Statesnot enough towels in the room the cooler was to noisy employees not friendly
Stayed in October 2022
Reviewed: October 9, 2022
Angel521
MexicoThis review is hidden because it doesn't meet our guidelines.
Reviewed: January 11, 2025
Samantha
MexicoThere are no comments available for this review
Stayed in December 2024
Reviewed: October 23, 2024
Noé
MexicoThere are no comments available for this review
Stayed in October 2024
Showing 1 - 25
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