Reviews of La Constanza de Rulo 3 stars
Calle Palomino S/N, esq. Pedro Joaquin Codwell, 77310 Holbox Island, Mexico
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 5 September 2024 · Stayed in September 2024
Verified reviewExcellent location ! Friendly personal.
Noise a night from the near clubs, it's the only thing to consider.
Reviewed: 22 August 2024 · Stayed in July 2024
Verified reviewJoshua and Laidy were amazing ( employees at the hotel ) we liked that it’s was extremely close to everything .
Unfortunately what we don’t like it’s that our room it’s extremely small for a family of 5 , the stairs to go up to the two extra beds was very close to the walkway and we hit our heads a couple of times , no ac on second level of the room , the pool was dirty , one of the days that we were there they started working on the roof around six / seven in the morning we couldn’t sleep.
Reviewed: 4 July 2024 · Stayed in June 2024
Verified reviewQuick, timely response. As pictured and advertised.
There were no negatives
Reviewed: 3 February 2024 · Stayed in February 2024
Verified reviewWell decorated, nice outside sitting area on the terrace only a few steps away from the beach ,on site restaurant with lovely food
Nothing to dislike
Reviewed: 12 January 2024 · Stayed in December 2023
Verified reviewvery good location, close to the beach and markets, rooms were very clean and had hot water that after a while of waiting eventually was coming
it was quite small room, pool was fairly small and given it was in the shadows noone was using it
Reviewed: 14 December 2023 · Stayed in November 2023
Verified reviewWe didn’t like this place
It has air only on the first floor in the room upstairs that there are two beds there are only fans quite noisy and broken the cables of these fans are very short which causes the fans to be very close to the bed and broken is quite dangerous.
Reviewed: 4 December 2023 · Stayed in November 2023
Verified reviewThe location is great, just a few meters from the beach and not too far from the center. At the reception, they lent you towels for the beach.
Reviewed: 1 November 2023 · Stayed in October 2023
Verified reviewLocation is great.
During the booking one of the deciding factors was that it stated the room had A/C. Upon arrival we we told that the room did not have an A/C unit, only a fan.
Reviewed: 12 August 2023 · Stayed in July 2023
Verified reviewAll good
Nothing
Reviewed: 17 May 2023 · Stayed in May 2023
Verified reviewReviewed: 11 May 2023 · Stayed in May 2023
Verified reviewfantastic mattress. good ventilation in one bedroom. Good location near beach.
No Wi-Fi in the flat. 3rd bed sleeping not good - no ac.
Reviewed: 29 April 2023 · Stayed in April 2023
Verified reviewWifi didn't work at all, so you are essentially without internet, eventhough they advertise it.
Reviewed: 17 April 2023 · Stayed in January 2023
Verified reviewReviewed: 25 March 2023 · Stayed in March 2023
Verified reviewgreat location, great price, no frills, just everything you need. A storm and seaweed made the beach unswimmable, so the pool was nice to have in the morning!
Noisy, but they give you a big fan to drown out the sound. WiFi not good, but that’s an island-wide problem.
We're glad you liked it.
Reviewed: 20 March 2023 · Stayed in February 2023
Verified reviewVery nice location and friendly staff
Reviewed: 10 March 2023 · Stayed in February 2023
Verified reviewPerfect location! walking distance to EVERYTHING; shops, restaurants and most importantly the beach. Saved on having to rent a gulf cart. ***It was only when we upgraded to one of their 2 suites that we were comfortable as ONLY the suites have air conditioning, a comfortable queen mattress and hot water for your showers.
In the regular room rentals (Not a suite) there is a small full size old worn out and very uncomfortable bed with no AC and no hot water in the shower. The electrical plugs were worn out and would not hold our chargers in to charge our phones. There was no running water at times which was horrible when your trying to flush the toilet or shower after a salty sweaty day at the beach. The pool was taped off as they said there was no water, and they were bringing some in. The receptionist takes off throughout the day, and it was extremely hard for me to contact anyone at the hotel, and when I finally did, she said oh, there’s a bell you could ring there way at top as she was doing her best to unwrap the rope attached to the bell that is used to ring it. This small town is doing its best to manage the amount of people that are visiting HolBox but it just doesn’t have the electrical capacity nor the water pressure to cater to so many tourist. BUT somehow when we upgraded to a suite, the room did have an electrical water heater you had to manually turn on to get warm water to shower, good water pressure and air conditioning.
Reviewed: 7 March 2023 · Stayed in February 2023
Verified reviewReviewed: 5 March 2023 · Stayed in March 2023
Verified reviewReviewed: 23 February 2023 · Stayed in January 2023
Verified reviewvery close to the beach and the centre of events in the evening:) shops and great restaurants just round the corner. very nice personel, provided us with everything. highly recommended!
Reviewed: 14 February 2023 · Stayed in January 2023
Verified reviewReviewed: 1 February 2023 · Stayed in January 2023
Verified reviewThe location. Beach around the corner and everything in walking distance ☺️. And it was clean.
It’s super noisy, in the night there’s a lot of music and people talking until the late hours. Couldnt sleep well. The pool isn’t very inviting, nor is the reception. There’s no lobby so the hotel is good to only sleep and take a (mostly cold) shower. But that’s enough for here. Holbox is great.
Reviewed: 26 January 2023 · Stayed in January 2023
Verified reviewReviewed: 25 January 2023 · Stayed in January 2023
Verified reviewEconomy standard room is what we booked and what we received. Standard and basic but clean and tidy. Staff were sociable. Room swept and cleaned daily with fresh towels every two days which was unexpected. Quiet location very close to beach and all the bars. No issues